Shake and Bake

WORST customer service ever! I had a promotional flyer that included a 10% discount for 3 dispensaries through the end of May. Shake and Bake was the only dispensary that did not acknowledge the savings, stating that it only applied to certain items. NOWHERE on the flyer did it specify what items it could be used for. As a paying customer it's not my problem if your promotion is not explicitly clear. I'm really not tripping over 10%, it's the principle of it all. I asked if they would acknowledge it anyway and was politely told that a manager would have to be consulted. What turned me off the most was the manager's (Megan) tone and delivery of her decision, to say it was nasty would be an understatement. The funny part, I'm a nice tipper, I had initially planned to add the savings to the budtenders tip. That didn't happen. I won't be going back.

I’ve stopped here a few times, always had good service and products until this last round. I went in to grab a daily special, 4 full gram presto carts and 2 half grams for $100. Looked like good deal, but when I got home and took a good look at the carts, I realized that both of my half grams had been smoked on, one more than halfway. The carts come in packaging that’s easy to open and close without evidence of doing so, and the only reason I suspect tampering rather than a leak or a defect is the residue covering the mouthpieces. Guess I should have looked at them closer before I left the store.

I have frequented most of the dispensaries in the Detroit area and this place has become my favorite. I have never had a rude or unpleasant experience with any staff member they are always helpful honest and super polite. they seem to want to answer my questions and provide valid answers instead of always stearing to a higher priced shelf. there are occasions where something may be a little drier then I'd like but the staff and price far make up for any slight negative. it's the only place I find that remembers this is supposed to be medical and they are supposed to provide a service versus charging more then street value for some for good product. reasonable prices amazing staff thanks guys for all your help

Well informed staff. Great selection including cbd products. Excellent prices and deals.

I love this place! Extremely friendly budtenders, calm atmosphere, and great bud

Alyssa 🦾

Ryleigh gave me some great advice on some alternative options.

Great dispensary Alyssa Miller is a an amazing budtender!

Kind friendly people inside, Outside is scary at night but well light, secured and gated. The selection of Meds, concentrates and eatables was as good as I've seen at any center but disappointing because it is a lot cheaper to just get it from the street or grow your own.

Alyssa was great!

I came in to s&a for my first visit today and it was a wonderful experience. Bre, my budtenter was amazing she explained everything in great detail. She even recognized my name and knew some of my family and friends! Very great staff. Buds were priced great and smoked nice. The atmosphere of the place overall is very chill and relaxed, definitely one of my favorite spots now.

It was May first visit today. Everything was quick and easy. The staff was awesome! I’ll be back soon! Products were excellent!

This place is awesome, they answer the phone, always have reasonable prices, great customer service. Thank you

great place here and great staff

Alyssa Miller and the woman helping her were so friendly and helpful. This is my favorite dispensary!

Fast service, friendly staff and the Bud tender let me take my time and cleared up any questions I had. I’m glad I chose them for my very first experience! I will be going back! Alyssa ROCKS!

It doesn't get no better than this spot !! Best on the west side

This place is the only place I go. Alyssa is great and always accommodating. Great location and great staff. I really like this place

Always a great experience great people great service. Alyssa is awesome

Service is great!!! Like the flower. Great deals

Great prices, friendly customer service. Zach and Camiel were very helpful and friendly.

it's a chill atmosphere and great bud tenders..plus they always got a good deal going on 😎🤑🖖🖤

Alyssa was cool

Always friendly, reasonable, and helpful. I'd only recommend getting a refrigerator.