Ratings and reviews of Star Buds - Burbank
(8 ratings / 64 reviews)
4.8
Quality
4.7
Service
4.8
Atmosphere
Reviews 1-24 of 64
November 9, 2025
In all my years of experimenting with different dispensaries across three different states (two in a whole dif part of the country, mind you), I have NEVER had such a terrible experience than I just did at StarBuds. Do not let their overly exaggerated click baited deals or rewards online lure you into this crap hole. If THEY make a mistake and overcharge you, they will do nothing to fix it. Specifically, they offered a flash deal for 3.5g of flower at $17 while supplies last. I got charged $10 more for this, and when I brought this to the attention of my bud tender, he said he couldn’t offer me a refund. Sure, I got some prerolls to make up the difference of what could not be refunded, but this is now the second time they botched my transaction like this, AND I was also just told they have just eliminated their reward system a week ago. Save yourself the headache and go literally anywhere else. Even CuraLeaf with their inflated prices is better than this place. The carts I get from here always clog and leak anyway…
Dispensary response:
We’re truly sorry to hear about your recent experience, and we appreciate you taking the time to share your feedback. This is not the level of service we aim to provide, and we understand how frustrating this situation must have been.
We would really like the opportunity to make things right. When you have a moment, please reach out to the store directly and ask for a manager so we can look into what happened, address any errors, and ensure you leave completely satisfied. Your experience matters to us, and we want to earn back your trust.
Thank you again for bringing this to our attention — we hope to speak with you soon so we can resolve this properly.
December 11, 2025
They don’t accept deals from leafly. Was buying 3 of 93 boyz pre rolls and they did not want to accept the deal I got from leafly.
Dispensary response:
Thank you for bringing this to our attention. We’re sorry to hear about the confusion and frustration regarding the Leafly deal — that’s never the experience we want our customers to have.
Please reach out to the store directly and ask for a manager so we can look into this further and make it right. We want to ensure you receive accurate information about promotions and that you leave fully satisfied with your visit.
We appreciate your feedback and hope to have the chance to resolve this for you.
December 11, 2025
My go-to dispensary! Always helpful with the best deals encompassing a wide variety of products!! Outstanding!
Dispensary response:
Thank you so much for your kind words and continued support! 🌿 We're thrilled to be your go-to dispensary and that our team and selection always hit the mark. We truly appreciate you taking the time to share your experience — can’t wait to see you again soon!
October 5, 2025
August 20, 2025
This place is my favorite dispensary!! I 💚 all the budtenders in Burbank. So nice and extremely helpful. I won’t go anywhere else!
Dispensary response:
“Wow—thank you so much! 💚 We’re honored to be your favorite dispensary and to have such an amazing team in Burbank who makes you feel welcome and supported. Your loyalty means the world to us, and we can’t wait to see you again soon!”
September 1, 2025
Staff is always attentive and helpful. I love going to this location.
Dispensary response:
Thank you so much for sharing this kind feedback! We’re thrilled to hear that our team’s attentiveness and helpfulness keep you coming back — it truly means a lot to us. We can’t wait to welcome you again soon!
July 31, 2025
September 2, 2025
I love how knowledgeable the budtenders are. They always help me get the best deals on the best product. They are also some of the nicest people!! I love this place!!
Dispensary response:
Thanks so much! 💚 Our budtenders love helping you find the best products and deals. We’re lucky to have such awesome customers—can’t wait to see you again soon!
September 14, 2025
August 17, 2025
Celina was amazing, she was very patient with us & made sure we had everything we needed with a free pre-roll included 😁 definitely enjoyed my visit with her
Dispensary response:
“Thank you for the awesome feedback! We’re so glad Celina made your visit such a great experience—her patience and care really shine through. Enjoy that pre-roll 😁 and we look forward to seeing you again soon!”
September 1, 2025
August 16, 2025
Ali and Ivy were great! So helpful!
Dispensary response:
“Thanks for the love! We’re so glad Ali and Ivy were able to help make your visit a great one. We’ll be sure to pass along your kind words to them. Can’t wait to see you again soon!”
September 1, 2025
August 13, 2025
Perfect shopping day brianna was a great help!
Dispensary response:
“Thanks so much for sharing your experience! We’re happy to hear Brianna helped make your shopping day perfect 🌟. We’ll be sure to pass along your kind words—can’t wait to welcome you back soon!”
September 1, 2025
May 9, 2025
I walked in and riley took care of me right away.
Dispensary response:
Thank you for the great feedback! We're glad you had a smooth and welcoming experience at Star Buds. We appreciate you stopping by and look forward to seeing you again soon!
May 15, 2025
April 17, 2025
I was serviced by Ariel. She was so polite and kept a smile on her face
Dispensary response:
Thank you so much for the kind words! We’re thrilled to hear that Ariel made your visit a great one—she truly is a star on our team. We’ll be sure to pass along your compliments. Looking forward to welcoming you back to Star Buds soon!
April 19, 2025
March 23, 2025
First time buying from here pretty good experience Miguel helped me out by finding good deals for me!
Dispensary response:
Thanks for giving us a try! We're glad to hear you had a great first experience, and that Miguel hooked you up with some good deals. Hope to see you again soon!
March 26, 2025
January 10, 2025
From the security to the budtenders💯% Comfortable. It's like walking in to a atmosphere of people just like me. Cool , calm , On Business and Respectful. Walkin & walkin out with a great product you find out about. I personally love the blaze prerolls always a win.
Dispensary response:
Thank you so much for your amazing review! We're thrilled to hear that you feel so comfortable and at home in our dispensary. Creating a welcoming and respectful atmosphere is our goal, and it’s great to know our team, from security to budtenders, hit the mark for you. We’re also glad you love the Blaze prerolls—they’re definitely a favorite! 🌟
We can’t wait to see you again soon for another winning experience. Thanks for choosing Star Buds!
January 21, 2025
February 14, 2025
Love coming here everyday just to see my peeps and get some treats! 🤍
Dispensary response:
Thank you so much for the awesome review! We’re thrilled to hear you enjoy coming by every day to see the team and grab some treats. We love having you here and look forward to your next visit! 🤍
March 3, 2025
March 21, 2025
Had a horrible experience here with the staff. Unfortunately going to have to avoid this location.
Dispensary response:
We’re sorry to hear about your experience. That’s not the level of service we strive for, and we’d love the opportunity to make things right. Please reach out to us so we can address your concerns. Your feedback is important, and we appreciate you giving us a chance to improve.
March 26, 2025
Star Buds is Amazing! They have huge selection . Talked to a Gentleman today very very helpful and knowledgeable!! If I could give more stars it would be 10! Thank you!!
Dispensary response:
Thank you so much for your fantastic review! We're thrilled to hear you enjoyed our selection and that our staff was helpful and knowledgeable. Your kind words mean a lot to us, and we're so happy you'd give us 10 stars! We look forward to serving you again soon at Star Buds!
October 15, 2024
November 18, 2024
I love this place. Staff is awsome
Great people
Dispensary response:
Thank you so much for your kind words! We're thrilled to hear that you love Star Buds and had a great experience with our awesome team. Our goal is to provide top-notch service and create a welcoming environment for everyone. We look forward to seeing you again soon! 🌟
December 4, 2024
September 29, 2024
I like Star buds they have great product and sale prices. Staff is friendly. I’m a return customer.
Dispensary response:
Thank you so much for your loyalty and for sharing this awesome feedback! We're thrilled to hear you enjoy our products, sales, and our friendly team. We look forward to continuing to provide you with a great experience every time you visit. See you again soon at Star Buds!
October 15, 2024
September 21, 2024
Today I went in for cannabis. I got Julio he was a big help Amazing!
Dispensary response:
Thank you for stopping by and for sharing your experience! We're glad to hear Julio provided amazing service and was a big help. We'll be sure to pass along your kind words to him. We look forward to seeing you again soon at Star Buds!
October 15, 2024
July 21, 2024
Inshallah my boy ALI deserves a raise! I feel bad for having him running back & forth to confirm what kind of cookies product were on stock, over all Ali is an all out cool calmn & collective dude with awesome customer service! See ya soon buddy!!
Dispensary response:
Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with Ali. He is indeed an exceptional team member, and we’ll make sure to pass along your kind words. Your appreciation means a lot, and we’re glad he could assist you with such dedication. We look forward to seeing you again soon!
August 2, 2024
June 10, 2024
My visits already always smooth and quick love coming here the staff is great!
Dispensary response:
Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with us. Our team works hard to ensure that every visit is smooth, quick, and enjoyable for our valued customers like you. Your satisfaction and loyalty mean a lot to us.
If there's anything more we can do to enhance your experience or if you ever have any feedback to share, please don't hesitate to let us know. We're here to make sure you continue to have great visits with us.
Looking forward to seeing you again soon!
June 17, 2024
July 13, 2024
I’m a frequent customer at this location and everytime I come in I’m always told of active deals and possible savings! My most recent visit was last week where Sam showed me ways in which I can redeem my points to get a bigger savings!
Dispensary response:
Thank you for being a loyal customer and for sharing your positive experience! We're glad to hear that you appreciate being informed about our active deals and possible savings. It's fantastic that Sam was able to show you how to redeem your points for bigger savings. We look forward to continuing to provide you with great service and deals on your future visits!
July 19, 2024
August 8, 2024
My experience here is always great. Everyone has great attitudes and good knowledge of their services. Great Job Jessica btw!!!
Dispensary response:
We’re thrilled to hear about your consistently positive experiences with us! It’s wonderful to know that our team’s attitude and knowledge are making a difference for you. We’ll make sure to share your compliments with Jessica—thank you for recognizing her great work! We look forward to serving you again soon. 🌟
August 17, 2024
This place is really cool. Some of the nicest budtenders. They have the best prices around and always have specials. Check them out!
Dispensary response:
Thank you so much for your awesome review! We're thrilled to hear that you had a great experience at Star Buds Cannabis Dispensary. Our budtenders work hard to provide top-notch service, and we're glad you found them friendly and helpful. We strive to offer the best prices and specials, so it's wonderful to know you appreciate them. Thanks for the recommendation, and we look forward to seeing you again soon!
May 24, 2024