
Ratings and reviews of Star Buds - Burbank
(8 ratings / 64 reviews)
4.8
Quality
4.7
Service
4.8
Atmosphere
Reviews 25-48 of 64
July 30, 2024
Awesome products, fantastic customer service, especially from Ms Jessica, she's amazing !!
Dispensary response:
Thank you for the fantastic review! We're delighted to hear you enjoyed our products and had a great customer service experience, especially with Ms. Jessica. She truly is amazing, and we’ll make sure she knows how much you appreciated her help. We look forward to welcoming you back to Star Buds soon!
August 2, 2024
July 18, 2024
I love this Dispensary! Jessica helped me and is always so helpful. It makes visiting so pleasant 🩵
Dispensary response:
Thank you for your wonderful feedback! We're delighted to hear that you love our dispensary and that Jessica has been so helpful during your visits. We strive to create a pleasant and welcoming atmosphere for all our customers. Looking forward to seeing you again soon!
July 19, 2024
July 31, 2024
Wonderful
Dispensary response:
Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful experience at Star Buds. Your satisfaction is our top priority, and we’re glad to have met your expectations. We look forward to serving you again soon!
August 2, 2024
July 3, 2024
They are so nice and very helpful the whole store are some really nice people especially Jessica.
Dispensary response:
Thank you for your wonderful feedback! We're delighted to hear that you find our entire team, especially Jessica, to be nice and helpful. We strive to create a friendly and welcoming atmosphere for all our customers. We appreciate your support and look forward to serving you again soon!
July 19, 2024
June 12, 2024
Quick and always on point with my orders and when I ask for something similar to what I order, they do a good job at giving me similar high quality products.
Dispensary response:
We're delighted to hear that you've consistently had positive experiences with us! Providing quick and accurate service is a priority for us, and we're glad that we've been able to meet your expectations. Our team is dedicated to ensuring that you receive high-quality products and excellent service every time you visit.
If there's ever anything else you need or if you have any more preferences or requests, please feel free to let us know. We're here to help and ensure that your future visits are just as satisfying as your past ones.
Thank you again for your kind feedback. We look forward to serving you again soon!
June 17, 2024
Great experience as always. Michael had a wealth of information and was super cool
Dispensary response:
Thank you so much for your kind words! It was a pleasure assisting you, and I'm thrilled to hear that you found the experience enjoyable and informative. If you ever need anything else or have any further questions, feel free to reach out anytime. We're always here to help!
April 8, 2024
June 20, 2024
Everything went quick and efficient thanks to the person that attended me. His name was Angel excellent service!
Dispensary response:
Thank you for your positive feedback! We're glad to hear that Angel provided you with quick and efficient service. We'll make sure to pass along your compliments to him. We look forward to serving you again soon!
July 2, 2024
July 7, 2024
Staff are always friendly and chill.
Dispensary response:
Thank you for your kind words! We're thrilled to hear that our staff have made your visits friendly and chill. We strive to create a welcoming environment for all our customers. We appreciate your support and look forward to seeing you again soon!
July 19, 2024
May 28, 2024
After purchasing a 14g container of Blaze that looked like a 3.5g product, I discovered that the seal sticker was scratched, giving the impression of tampering. Due to inconsistencies in the quality of Blaze products, I will not be making future purchases. The amount of product varies with each purchase, which might explain why it's often offered at a special price on Starbudz's website.
Dispensary response:
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused by your recent purchase of Blaze. We strive to maintain the highest standards of product quality and customer satisfaction, and it is concerning to hear about your experience.
To address your concerns regarding the 14g container of Blaze, we would like to investigate this issue further. It's important for us to ensure that our products meet both our quality standards and your expectations as a valued customer. Could you please provide us with more details, such as the specific batch number and any photos of the product and packaging? This information will greatly assist us in resolving this matter promptly.
Additionally, regarding your feedback on product consistency and pricing, we appreciate your input. We constantly strive to improve our offerings and customer experience. Rest assured, we take your feedback seriously and will use it to make necessary improvements.
To discuss this matter further and provide you with personalized assistance, we encourage you to reach out to any of our managers. Our manager will be available to address your concerns directly and work towards a resolution that meets your satisfaction.
Once again, we apologize for any inconvenience caused and thank you for bringing this to our attention. We look forward to resolving this matter promptly and restoring your confidence in our products.
June 17, 2024
November 30, 2023
Traditional retail cannabis store close to MDW. Pre-packaged product with no way to inspect as we would at a bakery, brewery, winery, distillery, confectionery... Not necessarily the stores fault. LAWS.
Staff I worked with were great people, but retail product pushers, not connoisseurs. Didn't understand terpenes... THC% was focus.
The product for price was higher than the effects. IL taxes are STOOPID.
Dispensary response:
I hear you—it can be frustrating not being able to inspect products as you would in other industries. The regulations certainly pose challenges. It's great to hear the staff were helpful, even if they focused more on THC percentages. Illinois taxes can be a hurdle, for sure. Hopefully, as things evolve, there'll be more opportunities for exploring nuances like terpenes. Thanks for sharing your experience!
December 2, 2023
April 19, 2024
Fire!!!!
Dispensary response:
Thank you for your enthusiastic feedback! We're thrilled to hear that you enjoyed your experience with us. If you have any suggestions or if there's anything we can do to make your next visit even better, please let us know. We're always here to ensure your satisfaction!
April 25, 2024
October 29, 2023
Jesse is the best, always answer my question
Regarding products she is a superstar look forward to seeing her when I arrive great smile and personality keep up the great work Jesse
Boricuas rule.
Dispensary response:
Thank you for taking the time to share your wonderful review! It's clear that Jesse has made a positive and lasting impression on you with her exceptional customer service. Her dedication to answering your questions and providing a great experience has certainly made her a superstar in your eyes. We're thrilled to hear that Jesse's warm smile and friendly personality have added to your overall satisfaction. We'll be sure to pass along your kind words to Jesse and acknowledge her outstanding efforts. We appreciate your support, and we're glad to have you as a valued customer. Jesse and the team look forward to serving you with the same level of excellence in the future. Thank you for choosing us!
November 5, 2023
December 25, 2023
Great vibes, got stranded here on my way to Stu sessions out Cali. Very straightforward and cool people. Nice packaging as well
Dispensary response:
We're so glad to hear that you enjoyed the vibes during your unexpected visit! It's unfortunate that you got stranded, but we're pleased that our team made your experience straightforward and enjoyable. We appreciate your kind words about our cool staff and packaging. If you ever find yourself in the area again or need assistance, don't hesitate to reach out. Safe travels, and thank you for choosing us!
January 29, 2024
September 27, 2023
even though i had to drive to good ol' burbank . from riverside it's o.k thay ran out of stock. it happens was it worth the trip yes . got to see miss good vibes. jessica is nice. she has the knowledge. look for the jess/ staff special choices. big mike one smart s guy, she did an brillant job training victoria super cool girl for riverside man.he has the right girl defently do the training . would ask for big mike or jessica cameron or abdull,at burbank,thumbs uo to jess or mike who ever picked her out thumbs up. yeah riverside crew is cool,admir defently knows his stuff,yeah wish had the time to b.s . about genentics /strains. never have the time, i think miss jessica me& her would have a shootout on knowledge.. thumbs up to both crews. mr.matthew
Dispensary response:
Thank you for making the trip from Riverside to our Burbank location and for sharing your experience! We're sorry to hear that we ran out of stock during your visit, but we're glad to know that it was still worth the journey. It's wonderful to hear that you had the opportunity to interact with our knowledgeable and friendly staff members, like Jessica, Big Mike, Abdull, and more.
Your kind words about the training and service provided are greatly appreciated, and it's clear that our team made a positive impression on you. We'd love to see you again, and if you ever have time for a chat about genetics and strains, don't hesitate to reach out. Your support and feedback are valued, and we look forward to serving you on your next visit! 👍😊🌿
October 11, 2023
Julio is a great bud tender, loved all my experience. Will definitely come back for more.
Dispensary response:
I'm so pleased to hear that you had a positive experience with Julio as your budtender! We're proud to have him as part of our team. Your feedback and support mean a lot to us, and we can't wait to welcome you back for more great experiences in the future. If you ever have any specific preferences or suggestions to enhance your visits, please don't hesitate to let us know. Your satisfaction is our priority, and we look forward to serving you again soon! 😄🌿🛒
October 11, 2023
November 17, 2023
It’s local that’s about the only plus, I’ve had this dispensary two times now compromise my bank account and they refuse to get a debit card reader the inconvenience of being forced to use a third party payment process is just the cherry on top I’d say stay away unless your paying cash.
Dispensary response:
I'm sorry to hear about your experience with payment issues at the dispensary. It's definitely frustrating when payment methods aren't convenient. Your feedback about the lack of a debit card reader is valuable as we have changed that and now have debit/cred readers in the store. Thank you for sharing your thoughts!
December 2, 2023
January 13, 2023
From the outside it looks boujee, so I had to see what it was like inside. From the moment I walked in I saw a waterfall sign amd artwork on the walls, I was impressed, and that was just at the check in area. Then I went inside and was greeted by the bud tenders. WOW!!! They had displays of the flowers that can be purchased. Never had an experience like this in any of the dispensaries that I have been to in illinois. This was truly an experience. i kept thinking this is really boujee and I bet the prices will be the same. When I saw the prices, they were not boujee and I was really happy. On top of that, they gave me a first time customer discount, which made it the lowest I've ever paid. Then to put it over the top, they gave me some free gifts. I give up, you won me over!! FOR LIFE!!!
Dispensary response:
Woohoo we love this feed bank, thank you so much. We are glad you had such an awesome time, our bud-tenders take pride in being knowledgeable and ensuring every patient has a great experience here at Star Buds. To redeem points and receive exclusive deals, be sure to sign up with our loyalty program. See you again soon!
January 18, 2023
September 30, 2023
Yo I've been coming here since they have opened and all I can say is this is the one stop spot. Angie was super nice and helpful. They have the best deals in town y'all. I always find something new and you can't beat these prices hands down.
Dispensary response:
We truly appreciate your loyalty and your enthusiastic support! It's fantastic to hear that you consider our place the one-stop spot, and we're delighted that Angie was super nice and helpful during your visit. We're committed to offering the best deals in town and a diverse selection of products for you to discover. Your feedback about our prices and service means a lot to us, and we're dedicated to maintaining the highest standards. Thank you for being a valued customer, and we can't wait to continue providing you with top-notch service and unbeatable prices! 🙌😊🛍️
October 11, 2023
October 10, 2023
Ok so the atmosphere was real cool n I was helped by this girl nayra who was really patient with me (was my first time at a dispo) she was very nice n welcoming n made the process a very smooth n accommodating time
Dispensary response:
Thank you so much for sharing your experience! It's great to hear that you had a positive first-time visit to our dispensary. We're thrilled to know that Nayra provided you with exceptional service and made you feel comfortable throughout the process. Our team takes pride in creating a welcoming and smooth experience for all our customers. We appreciate your kind words and look forward to serving you again in the future. If you have any questions or need further assistance, please don't hesitate to reach out. Your satisfaction is important to us!
October 11, 2023
Excellent buying experience. Fernando was very mannerly and polite. great products and deals. i highly recommend this store. definitely will be back.
Dispensary response:
We greatly appreciate your positive review! It's fantastic to hear that your buying experience at our store was excellent, and we're thrilled that Fernando's mannerly and polite demeanor made a positive impact on your visit. We take pride in offering great products and deals, and we're delighted that you found them to your satisfaction. Your recommendation means a lot to us, and we're excited to welcome you back in the future. Thank you for choosing our store, and we look forward to providing you with more exceptional experiences and outstanding products on your next visit!
November 5, 2023
Streamline process so you never wait long. Pickup orders are always ready and the staff is very knowledgeable.
Dispensary response:
Thank you for taking the time to share your thoughts! We're thrilled that you appreciate our streamlined process and the minimal waiting time you experience at Star Buds cannabis dispensary. Providing efficient service is a priority for us, and we're glad it's making your visits smoother.
It's also fantastic to know that your pickup orders are consistently ready and that our staff's knowledge has been beneficial for you. We strive to maintain a knowledgeable team that can assist you with any inquiries you might have.
Your feedback is invaluable, and we look forward to continuing to provide you with excellent service. If you ever need more information or assistance, please don't hesitate to reach out. We can't wait to serve you again soon!
August 27, 2023
November 9, 2023
the salesperson Nayra was very knowledgeable, courteous and helpful.
Dispensary response:
That's fantastic to hear! Nayra sounds like a real asset to the team, providing great service with their expertise and kindness. It's wonderful when someone like Nayra makes the experience informative and enjoyable.
December 2, 2023
September 21, 2023
Always friendly and help you get the best deal! Nice, clean atmosphere. My go to dispensary :)
Dispensary response:
We appreciate your fantastic feedback! It's wonderful to hear that you find our team always friendly and willing to help you find the best deals. We take pride in maintaining a nice, clean atmosphere for our valued customers.
We're thrilled to be your go-to dispensary, and we're committed to consistently providing you with top-notch service and great deals. If you ever have any specific preferences or suggestions for improvement, please feel free to let us know. Thank you for your continued support, and we look forward to serving you again soon! 😄🌿🛒
October 11, 2023
October 7, 2023
Great people love this place wouldn't change it for anything great prices nice people free things here and there 😀 I greatly recommend it starbuds in burbank
Dispensary response:
We truly appreciate your kind words and the recommendation! It's wonderful to hear that you love our place, the people, the great prices, and the occasional freebies. We're dedicated to providing our customers with a fantastic experience, and your positive feedback is very encouraging. Thank you for being a part of our community, and we look forward to serving you again at Starbuds in Burbank. If you ever have any suggestions or need assistance with anything, please don't hesitate to reach out. Your satisfaction is our top priority! 😊🌟
October 11, 2023