Story Cannabis - Grand Glendale

The past 3 visits to you dispensary I have gotten yelled at and belittled by your customers b/c you REFUSE to regulate your walkins and preorders. Every time I come in w a preorder i get yelled at for "cutting" the line and your reception people have watched me argue EVERY single time and not said one word to the customers getting upset b/c no one is ready your sign out front about Pre orders. Do something about it before I file an official complaint with the state of AZ for how you let your employees spectate arguments from your customers and do nothing to stop it!!

One of my favorite. Super clean and very organized! The baristas are so nice! Definitely my go to!!

They are always out of stock of the things they advertise. I’ve walked out empty handed a few times now because I refuse to upsold. Their budtenders are always so friendly, but the whole experience feels like you are just a wallet to them. We all know we aren’t going here for the quality but if they are going to drop prices so low, they should be better prepared to handle the volume. Don’t even get me started on the lobby. No one is there to direct the lines so almost every time I’ve been I’ve had to tell someone to chill because we are all just trying to figure it out. I shouldn’t have to act like security or crowd control as a customer. End of story, come here for the prices not the quality. Expect to be here for 45 min - 1hr as a walk in. And don’t expect any pleasantries, but to be treated like cash flow. It’s the Circle K of weed, don’t expect any more than that.

Preorders are ready quickly. Great customer service, and great deals! My favorite dispensary!

This is a great dispensary. Lots of kind people working here, the products are great, the recommendations from the staff can be super helpful if you have something specific in mind, and the products are awesome to try.

Upon entering this store it is very irritating to have my drivers license confiscated and not returned to me until a bud tender calls my name. Who is looking at it, how many hands does it pass through, all in this age of info being stolen for ill gain. Why do you piss off the customer for no reason! Taking my business elsewhere.

The Glendale location has problems with they're management , if you run a BOGO then why do I have to order two things of same thing to get bogo .Bogo means buy 1get1free so I bought 1 why didn't my get one free go in the bag ? Then since can't open bag on property after driving home and realizing no free half oz with my purchased half oz I drove back to speak to some little bitch with gauges in his ears Steven is the name he gave & after explaining the situation to him he basically said I should of ordered two , so why not just give me my freebie I had coming to me he said no so I replied I want refund , no to that as well . That manager is a punk who let's his buddies use his gauge holed ears as a vagina this ain't the first time I've been screwed over at that location but it's definitely the last time they see my $

In and out. No waiting

Always great with serving the best deals

amazing service and product let's go story time ready for a new chapter 😀

Great atmosphere loved the vibe that I was getting from the budtender. Gave great advice as far what to get based on my budget. Fantastic atmosphere

I really like the prices and budtenders make it quick and easy I highly recommend coming here it’s one of my go -to .

Absolute my favorite place. Budtenders are amazing

Thanks fair price

loved it both times best ever

I love the people and waiting room!

Wait isn't that long and the ppl here are cool this isy home dispensary n I'm always here getting stuff. I love the staff and they know me by name. Overall the coolest place to get my meds!!!!!!!!!! The easiest dispensary I have been to in AZ. The staff knows me as soon as I walk in and they greet me at the door. Plus the location is perfect near my home and not usually a crowded place. This place is MY FAVORITE!!! The people here are AMAZING and the bud is THE BEST!!!! LOVE IT!!?!

Samantha was Ah-Maz-Ing! I ordered through Leafly. One strain I selected was not available. She called me to ask if I wanted a substitute and offered to give me options. I asked if she had the time to go through her suggestions and she said that she absolutely did and that there was no rush. Did I mention it was Green Wednesday? Anyway, she the took time to talk. I arrived to the shop and was shocked to see the parking lot was full. Turns out, Samantha was busy, but never let on. I love, LOVE great customer service and Samantha provided the best. I usually get the deals, typically the popcorn buds, (something else I absolutely love - great deals!), so the pot isn't usually very "pretty" to look at, but the quality of most of the pot I've tried is pretty good. I'll be back.

Jordan was awesome! Super friendly and extremely helpful! Needed to max my allotment w/ my 3rd time patient bogo, was a bit difficult and confusing but Jordan got everything handled w/o problem. Super happy w/ my exp on 06/29/22!

good bud and fast service

quality flower

It is not important to them if a med patient stands in line for 45 min and 5 min before close they have the nerve to turn 30 people away. After nine only med patients should be serviced to ensure they receive their medicine. It’s not our fault the crew is not trained well enough and you can’t staff enough people to provide service. The waits are crazy here. They use to have a deal where you get a free preroll if the wait is more than 15 min. That’s a joke because they check you in and at 14 min pull you to the back and you wait another 20 min in the back. Pretty disappointed in the management. Times for some changes in priority.

i love everything about this new location. my favorite dispensary hands down.

Great location and good deals this is the spot if your on the westside