Great spot at a truck stop. The budtender / wellness advisor named Nickolas is amazing. He helped me while training a new hire (I think) and I hope the trainee can be as enthusiastic, kind, accommodating, and as excellent as Nickolas. I strongly dislike the tax on Illinois recreational - it is stealing using other words, but Nickolas makes that hit to the wallet much easier with his professionalism.
This was my first time at a dispensary and this place was amazing. The iPad dude was super friendly helped me find something that was perfect, for a 1g northern lights cartridge and it’s amazing. Will definitely come back here again!!
if you are looking for flower with actual thc in it, avoid this place at all costs. all they sell is flower with thca in it. as we all know, there is no psychoactive ingredient in thca. thus you are being ripped off plus 34% tax. do yourself a favor and stay away from south beloit. they also don't have a budtender on staff.
I've been to this dispensary a number of times, and usually the lines aren't too bad. Today when I arrived (1/2/2022) after an hour drive, the item I'd ordered was sold out. After talking with Christian C., he offered some suggestions of substitutions. He worked with me to find a suitable substitute and his supervisor, I believe her name is Sarah, allowed Christian to give me a price match so that I received the amount I'd originally ordered, for the same price! Great customer service!!!!
Dylan had SO MUCH knowledge about every product and was super kind and helpful. I had tons of questions and he readily replied with knowledgeable answers and recommendations while maintaining a relaxed and welcoming demeanor. The whole experience was great!
The only thing that I can complain about is the waiting in line. They spread you out over several lines and then usually 1 cashier is going back and forth between two lines. And for a dispensary that you have to have an order already placed, you'll get stuck a lot with everyone at the counter changing their orders and then your stuck even longer. Should be a spot, out of line to go to to change your order. Supposed to be in and out!