Sunnyside Cannabis Dispensary - Rockford

Friendly and helpful staff with quick pickup during the stay at home order! (May 2020)

This place sucks. Why is this the most expensive sunnyside in the state? Overhead cant be more than it is in wrigleyville. Get it together guys, even medmen in oak park is cheaper.

I have checked out with Carrie at least the last 3 times now. She is absolutely professional, with an excellent eye for detail. Always triple checks my orders and makes sure I get all the discounts I am eligible for. I am an original Pilot Program Paitent at this Rockford location. I am a big believer in being loyal to one location. I could transfer to a much closer location but because of people like Carrie, I choose to travel to this location…

I had a great experience at this location, special thank you to Kiefer for making my visit easy and stress free. Thanks Kiefer!

The Blulato flower is the most beautiful aroma I’ve ever experienced! I’m kind of a newbie but mannnn, it is DELICIOUS!! New fan for sure!!

I have been here several times and I have learned not to come on the weekends when its busy. If you come during a week day it's always smoother. I went yesterday and Corey made some awesome recommendations, when I got home I looked into the products he told me about and I can't wait to try them out next time. The previous time I went Grant helped me out and he was also very polite and knowledgeable. To summarize, the staff is great, products are good but pricey, and if you go during the week you won't have to wait much.

I like the budtenders as well as the guards. I wish that the selection of product was larger and more consistent but I do enjoy Sunnyside a good amount. PRICES MUST COME DOWN, PEOPLE NEED A BREAK!!!

The prices are way to high for medical patients. It’s horrible the money we need to spend on our prescription medicine.

They just raised prices on half’s. 189 now before taxes. LOLOLOL these people need to stop smoking at work. Service is also terrible sloooooooow don’t have what you ordered. This has happened many times even though it’s supposed to be held for two hours. If Cresco doesn’t get their act together I might have to sell the stock I own.

Always have a great time here, a very nice and organized shop. Logan helped us and she is the best! She always helps us find the best product for us and lets us in on all the promotions

All the employees are very nice. I love the couple minute conversation during check out. Great customer service if you have an issue with a product.

I spent $650 here to take advantage of the "spend 420 deal and get 1000 bonus points. Not only did I not get this, the cashier split my order up to ensure that I didnt. I spoke with a supervisor who told me it would get fixed, she didnt even try. I received 250 loyalty points when I should have received 1600+. They can go ahead and keep my points or give them away. They probably wont miss me but i happen to like upfront and honesty where I spend my money. I didnt even recieve regular points for my purchases. I will never go to Sunnyside again.

my budtender Natashia was helpful in telling me the effects of the products I brought, she was nice,cool atmosphere, I went 4/20 weekend so it was busy,but the line moved quickly..of course prices are taxed but it's IL.

Had a stellar visit to the Rockford location. I was in and out so fast I didn’t get time to look at all the cool interesting swag they had set up. June helped me check out and even though it was august when I went she was very pleasant. It’s was very satisfying walking through there and a very fun inviting environment!! I will definitely be back and telling everyone that will listen to visit this place!!

I needed a quick in and out visit and that’s exactly what I received. Z was teaching a new team member named Rachael. They were both very kind and helpful! I had no complaints. I leave with a smile every time from the Rockford location!

During my first visit to this location, I ran into a couple small problems that were my fault, and the staff members were EXTREMELY helpful, kind, and went above and beyond to make my experience pleasant and it really meant a lot to me. Stephen L was SO nice and truly made my night. He did something for me out of the kindness in his heart and I'll never forget him. The building seemed really clean and the entire experience was great! The line was short and moved quickly. I was in and out in less than 20 minutes. I would definitely come back here again! Thanks again Stephen!

Had a wonderful experience here!

I had a young man Brandon help me find the best nighttime gummies for pain. Thank you so much . Love Rockford Sunnyside

1 star overall because I was disrespected and scammed out of my money literally... - made an order online; total after tax = $110.10 - am given my order total upon speaking to the reception. Order slip says $110.10... - cashier tells me it is $120. I show the online and physical proof that after tax, it's $110.10. Vague excuses as to why. I can tell something is off. I begrudgingly pay 120. I speak to a manager after. - Mgr. Janelle tells me cashier is new, and she asks me to wait as she asks. Cashier made an error and I overpaid by $10. - Janelle does NOT offer to re-ring me. Janelle instead takes my ONLY receipt, writes a note stating my name and, "$10 off next time"... - Janelle tells me she will "put it on her desk". No further actions are offered to rectify the situation. So I was essentially illegally scammed out of $10 and I wasn't offered money back OR even an apology. 1 star. What a shame.

Staff was helpful and friendly to assist me with my online purchase.And gave me recommendations on what would help me with my sleep problems.

Great staff, thanks Heather!! Been coming here since it was only medical and still grooving. Will be back!

Follow up to my review. There should be a way for Sunnyside to track orders. My order conformation with order number was in my email box sent to me from Rockford store. The customers service person did not ask me to see my in-box email conformation. I still have email from Rockford store which proves the item was listed. Many industries will over book/sell their items that are for sale. Its common practice. The customer service job is supposed to solve problems, not insult and humiliate a regular cash paying loyal customer. Do not make a problem worse by making the customer defend themselves. The atmosphere is up thigh and on edge. Every time I go to the store atmosphere has a feeling paranoia.

This location is great when you know what you need and want to get in and out after work. They're my go-to for my weekly supply of concentrates and Vapes as they always have a strain or product that works for me. Much easier and faster checkout when placing your order online of course, but after my last purchase of the Joos Apple Fritter cart tasted just like Edward's Apple Orchard in one puff, I'll be back for more as always.

I felt welcome and valued!