Sunnyside Cannabis Dispensary - Wrigleyville

Jason was my budtender today at Sunnyside Wrigleyville and he really knows his strains very knowledgeable and friendly. Companies need people like Jason. He's the reason why companies thrive and become successful he's at the front lines making sure people are satisfied and no matter how good the product is, if the service doesn't match you won't get customers back. Kudos Jason, you're AWESOME and have a positive vibe we need more people like you in the world.

BEWARE PREMIUM PREROLLED BLUNTS N JOINTS ARE CLOGGED THE LAST 3-93BOYZ PREROLLED BLUNT I GOT HAVE NOT HIT I STILL HAVE THE BAD MERCHANDISE, AND RECIPES. BBB may be contacted depending what my girlfriend thinks when I get home! I mean if you have an extra $50 dollars to throw away than be my guest and buy PREMIUM PREROLLED PRODUCTS. NO REFUNDS EITHER, SO THEY CAN SELL U GARBAGE AND KEEP YOUR HARD EARNED MONEY, SOUNDS LIKE A WIN TO ME. (Sometimes I wish 🤞 I were white (Caucasian) 😪 maybe things would of been different.

K was super helpful and gave me a bunch of recommendations.

Thanks to my lovely wellness advisor, Margaret, I had the best experience tonight at the Sunnyside on Clark St. Margaret was extremely knowledgeable on all products and accessories, and was so genuinely helpful with making sure my order was the best it could be. I go to this location weekly as a med card holder, and she truly shines above the rest. Thank you again, Margaret!!! You are THE BEST!

Have gone in twice. First time everything was great. Second time was nearing close and I was there to grab one thing. The security guard out front said they weren’t taking walk-ins but I could order online. I put in an order, showed the confirmation and then was told they don’t use leafy for online ordering even though it shows here that they do. . My order stayed as pending until it closed and then was marked picked up. I went somewhere else instead.

I would like to give a shoutout to Christine, one of the kindest and most friendly budtenders I’ve come across at Sunnyside. She’s very knowledgeable, great at answering as many questions as you have, and always makes me feel so welcome at the Wrigleyville location. She never tries to rush you out of the store and is generally a great person.

Steph was very helpful!

Long lines, longer with medical card holders popping in front. It’s a shame there isn’t a designated lane or two for medical users. The wait in line system is a drag. The whole experience is like waiting in line for an amusement park ride, forever. Nobody to answer questions, so when you get to the checkout desk (after forever) you feel pressured to check out and not ask questions. No separation of pre-orders and people shopping… etc. seriously for a big company they haven’t thought this through well.

Very friendly place

I spent $65.00 for a cartridge of Kush Mints Rosin (500 mg.) yesterday. I do not have the receipt or packaging so I am SOL for a refund. The battery I have is from ‘ooze’. When this cartridge is in the ooze battery it doesn’t work. I looked up the ooze trouble shooting ideas. I did all they suggested & no luck. They recommended using another cartridge to see if the Kush Mints cartridge was defective. Eureka! All my other cartridges work in the ooze battery. So a word of caution, keep your packaging and receipts. Since I did not (never had this problem before) I have no leg to stand on. Just $65.00 poorer. Buyer beware!

Staff is always friendly. Good selections. Why on earth do you have a medical facility in the heart of Wrigleyville? You have people with medical needs and you treat it like it's one of the get-wasted bars it's next to. I put off visiting for two days because of trying to figure out how to go avoiding Cubs games. Put off getting medication for two days. I Wish people just needed cannabis for partying!??. That's the message you're obviously trying to send, putting this next to a strip of bars. So this one is medical but not the River North one. You have patients with PTSD barreling their way through sensory-overload Cubs game madness just to get medicine. Speaks for itself and looks bad. The industry is becoming exclusive to medical patients. I will never be back.

Sunny side has always been the dispo I recommend to family and friends but now this has changed. I came to pick up my order and the person at the front desk named “Daniel” stated that the system doesn’t see my order. I showed them the confirmation and they just suggested I go in as a walk in. So, I asked do you have the same product I am looking for and they said no. Now it is passed 9pm same day (got the canceled email) and the price of the product has went up and now it shows “in stock”. Ridiculous and seems like bait and switch. Daniel suggested I call customer service since you can’t call the store but guess what, you can’t call customer service either!

5 stars

If I could give them zero stars at this point I would. Their security guards intentionally misgendered me, made fun of me and laughed at me as I corrected them telling them I was non-binary. I had my medical card and ID literally ready to go - as always - they refused those and asked for an order # instead which literally never happens here. I watched as they let other users in without asking this question, when I confronted them about it they ignored me and told others to just ignore me. One of the security guards was so aggressive and in my face, my personal space, that I felt physically unsafe and humiliated by this experience. After I finally got a shift supervisor, he literally told me I needed to be respectful to the security and presumed it was all my fault. Security literally wanted to follow me to the register. I've never felt this discrimination before, especially by folks who are supposed to be working somewhere and making you feel safe. I spoke to the store manager who confirmed the order # request was a lie and not policy. They told me they'd relay this fiasco to their security head - I asked for phone confirmation when that happened and I have yet to be contacted. If you're queer, go spend your money somewhere else - zen leaf in Evanston is much better to their lgbtqia community.

Jerusalem was my bud tender for my visit there, I always go to Sunnyside dispensaries but usually a different location, and I could not have had a better experience. I mean seriously she was optimistic, vibrant, positive, supporting, knowledgeable and I know she has a good taste in strains the way she was excited that I was getting LSD Sugar Wax. She deserves a raise or some free weed or something if not I’m coming in there and rolling one for her. Give Jerusalem a raise we need more people like her in this world!

The staff here is always friendly and accommodating. I've even had the staff redo my order because they could save me a few bucks and either get the same or more for the same price or less depending on applied discounts.

Shoutout to my amazing budtender Jerusalem!! Thanks to you, I crushed my race! 11/10

I’ve been coming here for two years now. I will say that this place started off a pretty rough back when they first opened but has become better and better every time I step in the door. The staff is wonderful from security to the budtenders I will say and has been from the start. The vibe is clean/upscale and the staff bring the culture. It’s Illinois so it’s taxed but the quality is fantastic.

Not sure why it takes so damn long to get what I’m paying for. I understand the line gets long but it barely moves. Every time I come in for something it’s an hour of my life gone. It’s a very simple process to pickup so I’m not sure why people are spending 15 minutes at the counter?

I went on my lunch hour and waited in line for 20 minutes. When I got to the counter the ticket they printed off for me was for the wrong product (Sativa instead of Indica). I caught the error and had to tell the teller. After I paid I was walking out and noticed they gave me the wrong strain. I went back to a manager and pointed out the mistake. He said they were out of that product but- and these were his exact words- "It's still an indica." Let that sink in- a dispensary switched out a product and didn't tell me about it because it was the same brand (High Supply) and in their minds that was OK to do. I said it's been less than 2 hours and your policy says you hold orders for that long. He said they're under no obligation to hold it and then once again I'm quoting here, "What- do you think we have someone waiting in the back holding the product for you?" From there he apologized and stared at me waiting to see if I would take the product or not. I'm not being hyperbolic here, that's the exact transaction I just had.

Walking into this spacious, lovely space with knowledgeable, friendly people was day and night over the typical experience at the chain (initially primarily out in the southland), Windy City. Reasonable prices and more importantly, reasonable wait times.

Friendly atmosphere, line was long but it moved faster than I had expected. The customers in line were friendly, and Ali (who brought up my order) was professional and funny. He hyped up two of the products I purchased and they definitely lived up to the hype.

Over the last week my girlfriend and I have received excellent customer service from all of the staff but would specifically like to thank Stella for helping me find those live resin Pineapple Express gummies and Jerusalem for helping her select vape pens and watermelon treats. We love them all and definitely will return.

Jerusalem was so nice and helpful! We are so happy we stopped in today :)