Local Roots - Yakima

they worry more about the customer line, then actually giving customer their attention

I liked how helpful the staff was and how they helped me choose a different strain if my usual cannabis than what I usually smoke.

The Guys know you buy name know what you want when you walk in it a great place

Smoked some of the finest, dabbed some of the best been just as stoned as the rest but I've never had the kind of family feeling that makes me want to sit down with the employees and have a bitchin smoke session burnin up everything I buy and then some more cause Local Roots is my store...!!! 🔥 🍯Oregon dabber...

Honestly the best place to go in town for marijuana needs. The staff are really knowledgeable and genuinely kind. Plus great prices.

Ordered 3 grams online, was texted order was filled, and then when I showed up they didn’t have anything from the grower and tried to up-sell me $25/g when I purchased $15/g. Didn’t seem to care at all that they weren’t capable of notifying me the grams were either sold off before I got there OR never stocked to begin. Bad service, really tiny terrible location that looks like a trap house, and overpriced grams. Just no. I’m glad I went across town to Happy Time. Got everything I ordered from this shop with a 20% discount. Don’t waste your time here!

manager is very unprofessional an was rude to employees while we where being helped said he was taking to long with us when we where the ones asking questions he was just doing his job if it wasn't for is service I wouldn't be coming back

I have been going here for over a year and until yesterday never had an issue. Yesterday I purchased some Magic Wand doob tubes and when I opened one of them up today I got an over powering hit of ammonia and when it was lit it tasted of mold. This is a classic symptom of mold contamination. I called to let them know and their answer was that they do not sell contaminated product and all product is tested. They are not going to check the product on the shelf or refund or offer a replacement...it was just tough call the vendor. I didn't purchase this from the vendor. I don't care how vigilant you are you can't test every single thing on the shelf and tests are taken from sample batches not all of it. They should have just taken care of the customer instead they are losing my business over a $5 Doob Tube. Buyer beware. I'm taking my business elsewhere Bad business practice.

It’s always super busy and the line doesn’t move very fast but the service is quality and the people are kind

Some times the line is big, but it's worth the wait. Best price in town hands down

bomb weed great prices

Great service! Everyone is always friendly..love the 30% of days! Thanks for walking me out