DISPENSARY
MEDICAL
The Botanist - Vernon (Med)
Vernon, CT
4.8(131 reviews)
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132 Reviews of The Botanist - Vernon (Med)
4.8(132)
4.7
Quality
4.8
Service
4.8
Atmosphere
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Most Helpful
October 15, 2014
It is an easy process, the people are friendly, and the facility is nice. The hours are great and the location is prime.
March 16, 2022
Best dispensary in CT. Products are great and always in stock. The staff is amazing as well. Everyone is very kind and knowledgeable. They can answer any question you can think of!
October 28, 2014
I am a new patient to the medical marijuana program and I had my first consultation at Prime Wellness and I can just say the quality and care of the staff there is amazing. I was a little nervous of how this whole process was going to be and from beginning to end every person I spoke with at this office is so helpful, I am very grateful to have a facility that I feel so comfortable with, there is absolutely no need for me to go anywhere else. The fact that new products are coming in that happens to be cheaper is a plus too! And I love how they call me to inform me personally of availability :)
March 22, 2015
Really comfortable space. Very helpful staff that seems to really care about their patients. Awesome place overall!
December 16, 2023
It is easy for me to get there and they have what I need.
February 2, 2015
My experiences have been excellent at Prime Wellness. The staff is wonderful and there is a lot of knowledge available from them, don't be shy about asking. If you have strains you have found success with tell them, they will help direct you to a type that may be similar. New to medical marijuana, pot, weed? Don't be nervous, no one is judging you. If you have a card you have a qualifying diagnosis and were approved. The environment is very sterile in feeling, clean and well lit. If you were hoping for a Colorado store experience you will be disappointed. I found the environment comfortable. The prices listed include tax. It's ok to relax and enjoy the employees and environment, once you do it's really great. The products are pretty much the same at every dispensary since they must purchase from a state approved grower So you are really choosing convenience of location and personality of dispensary
January 24, 2023
very friendly staff Jenna was amazing
January 9, 2015
Excellent customer service, clean and inviting facility, knowledgeable staff, and great medicine! What more can I say??
July 19, 2022
Great staff, friendly and knowledgeable. Fast and professional service. Highly recommend.
March 5, 2024
Seems like employees are bored and have nothing better to do than be rude. Will not recommend to anyone. Unfortunate since the location is nice.
December 11, 2014
Clean inviting and progressive.
October 28, 2014
Comforting atmosphere. Very professional staff. Can't wait for oils and edibles to arrive.
January 16, 2015
I had been waiting for edibles since September and they are finally here!! Took the recommended dose of almond butter this afternoon and I am still getting relief. It was the perfect amount and effect, exactly what I have been waiting for. Thank you Becky for calling and letting me know edibles had come in, and thank you Al for making a great recommendation. SO HAPPY!
March 17, 2022
I've been with prime wellness now coming up on three or four years now. The place is nice and clean, staff are nice, helpful, knowledgeable and have always been so pleasant to me. Im glad i choose this dispensary to continue getting my meds. Only thing is i wish there was more options for edibles at a more friendly price. Other than that its All good vibes. I definitely would recommend.
November 17, 2014
Great staff, Very knowledgeable, Comforting atmosphere.
November 22, 2019
Nice place with great helpful people.
March 8, 2022
Always a great experience. Staff are super friendly and products are consistently top-notch!
July 29, 2024
I could not imagine a place with better people, quality products, fun discounts and a nicer place. Very pleased.
January 30, 2023
Always great customer service!
January 31, 2023
I’ve been a patient for a couple years now. The staff is second to none. Everyone greets you with a smile and I always feel welcome. One member of your staff comes to the front of my mind. Jenna Hart is someone who always takes that extra step to make sure her patients always have an amazing and fun visit. Keep up the great work Jenna and the rest of the staff.
February 1, 2023
Friendly staff and orders are always completed on time.
March 17, 2022
Relaxed, Helpful, and nice. Goes above and beyond.
September 2, 2022
I’ve been coming here for years they are incredibly accommodating, chill atmosphere, and great staff.
My first visit was on a bad day. The manager and staff where patient and very helpful. I was in and out within a half hour. Sometimes defects such as safety seal not stuck in place happens but was a packing mistake from vendor, I've had same issues with same strain seals from different sources. Obviously you can't inspect product anywhere in CT dispenseries without breaking the law. This can result in off weight due to open containers and drying products. This is not normal but happens everywhere.
Overall highly recommended for new patients. Staff will explain in detail how to use new products without making new customers uncomfortable.