1039 Reviews of The Green Planet - Beaverton
4.6(1,039)
4.6
Quality
4.6
Service
4.5
Atmosphere
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May 6, 2019
The location in King City is one of favorites but this one is horrible. Most of the people working did not know anything. One answer I got was “people seem to like it”. Their Leafly menu is never updated and they even have the wrong hours listed. Go somewhere else. Not sure if new managers or what. Only positive if they take credit card.
July 24, 2017
In my opinion Green Planet (Beaverton) is honestly one of the top, if not the top, Marijuana dispensaries in Oregon. The store is always clean and welcoming, location is right by freeway and easily accessible, and the herbs and concentrates here are at some of the best prices. The best part about Green Planet isn't just the marijuana, but the excellent and knowledgeable staff that work there. A big thank you to Tek for his great spirit, helpfulness, and going the extra mile for the customer. Another big thank you to Darren who made sure I left the store with everything I needed and for his knowledge when it comes to strains. Great management! Keep up the great work!
January 9, 2018
This location used to be awesome! Now there are all new people! Some not knowing anything about the industry!
Asked to look at some concentrates, the budtender just handed me the package, didn’t even open to show me the concentrate!
Another time I was cashing out and the cashier didn’t even know what a medical card had looked like apparently because he just glanced at it real quickly and handed it back and then proceeded to charge me with tax.
Went in for cartridge Monday and never received the daily deal. Went back in to get the discount. Not once did anyone apologize for the inconvenience.
Is this place under new management? If so needs some work.
I’ll be sure to think before I ever stop by this location again.
September 6, 2018
Please tell SCOTT to not get smart with the customers, especially when Im simply trying to help him find an item he couldnt find to save his life.
plus he refused to let me hold any product and I had to smell everything off his finger tips
Scott we want to smell the terps not your fingers.
Thanks.
October 28, 2017
Spencer is the bomb love his big smile
And great knolage
March 11, 2015
These guys won't refund money when they sell you bad products. They told me to contact their vendor for a refund! BEWARE of the Sharkbite shatter. It will make you vomit. It did me.
This place is tiny, no parking, horrible meds and won't do a thing about the oil I bought that makes me sick. No credit, no refund, NO COMPASSION.
My husband and I will never return.
February 10, 2017
They wouldnt exchange vape pen that was 2 week old pen and charger that fell apart. all i wanted was a charger, this guy trys to sell me a charger. lost my business.
August 18, 2016
Strange customer-flow handling (take a seat, then wait for an escort to take you through one door or the other); probably due to the space layout, but it feels weird. Staff is not friendly. Quality okay, only tried an edible I can get elsewhere. Price on the high end, but also similar to other dispensaries.
Not worth making a left turn across traffic, even if I'm passing by on a bud run.
November 25, 2017
As a guy in my 30's that's new to the entire industry, this place is incredible. I asked a lot of questions and they went out of their way to answer them. You end up talking to a few different people while you're inside, and everyone was helpful and very friendly. I really couldn't ask for a better experience, I'm glad I ended up at this place.
December 5, 2017
I love the Green Planet. All the budtenders are friendly and professional. I especially appreciated Spencer who took time to help me with tinctures. He was awesome! Huge selection of everything. They work hard to get you in and out in a jiffy. highly recommend. I also love they take cards, open early, close late and are accessible.
December 25, 2017
This store is awesome. Pretty decent prices and the staff are great.
August 11, 2016
there are a couple of bud tenders here that need to go! they aren't doing GP any good business, terrible customer service, almost seemed hassled doing their job. I've had many great experiences here and written about them so I must write about the bad experiences as well. the quality of the flower I purchased was horrible! tiny little pebble gravel sized buds so dry they practically crumbled to dust in the container by time I got it home. and what about some decent daily deals for rec customers? other NEARBY places have amazing rec deals! unless GP improves their staff, quality and perks I won't be back, my friends are already going somewhere else due to bad experiences. DISAPPOINTED!!
January 11, 2017
The old location was my favorite go to spot. Stand in line for help to be told I should just browse. Asked for edibles & they have nearly none. Told it was medical anyway so I couldnt buy. I am medical, but with no check in the dont know that. Get it together guys, your shop used to be the best.
January 3, 2018
Don't waste your time. They did mine. Didn't have what was on Leafly menu. Waited 15 minutes to find out. Called bait and switch. Left with nothing.
July 12, 2018
I have been going to this location since they opened, crammed in a little back room. Always been an ok place. Today I required a bit more guidance as to my bud selection, as they had some strains unfamiliar to me. When I asked the budtender a question about this flower vs that, he proudly and arrogantly informed me that he doesn't use flower, only concentrates. Well, that's not very helpful, so I asked if I could speak to someone knowledgable about flower. He became extremely uptight, and got another guy, who asked what was wrong. He said" this guy doesnt like my service" with a real hissyfit attitude, and started to walk away. As I tried to tell him nothing personal, I just needed some advice, he glared "we're done here".
I finally managed to get my order going, This little fit started to really bug me, I mentioned this to my currant tender, I was informed that "this conversation would'nt end in a way either of us would like". WTF?? Was I just threatened?
Normally, I would go straight to management for a discussion, but I wasn't up for any more crap, so here it is. My negative review.
I cant support a pot shop that allows their budtenders to go out there armed with NO information (tender#2 was trying to sell based on appearance and smell alone. He didnt know anything either).
And a fit like that guy threw at me is NOT acceptable in any business that likes to have "business". Goodbye, green planet.
December 28, 2016
I came into Green planet a couple weeks ago to stock up on dabs because my favorite shop a few miles away was out. I got 4 grams of what I was assured was top shelf by a very rude bud tender only to find out one gram was completely oxidized (this happens only from poor storage and/or if a product is extremely old). I've come in from time to time and I have to say that this is complete trash. I will NEVER be returning. The other 3 were okay for yesterday's rejects but lacked in quality and generally tasted like trash all around. I only use concentrates so this is extremely disappointing, save your money or get something there that isn't dabbable; these kids have no idea what they're talking about
January 26, 2017
Went there a couple months back to pick up their Dogwalker clone, got 2, flowered both. Never seen a plant with literally no smell and no flavor, no exaggeration. If you've ever had Dogwalker there's no denying that what I received was a fake clone. Payed over $50 a clone that was sold on a lie. Would not recommend them to anyone, stay away.
September 7, 2016
This is the worst dispensary I've been too since the start of rec sales. Service is in the ditch. You ask questions and get no answers and they're slow as snails. The quality of flower is, you get what you pay for, which means not very good. I was so disappointed and I'm never returning to this store.
August 19, 2018
Best dispensary in Oregon hands down! Great products and great customer service!
February 16, 2017
I purchased a cartridge from Green Planet smoke shop but didn't open it for a month thinking nothing of it. I finally opened to use my "new" cartridge and it did not work. Explain this to the store manager and they refused to return it or give me any type of customer satisfaction about it. This was the only smoke shop I had ever went to in Oregon but now I will never step foot in this shop again because I'm out of $60
August 28, 2018
I have shopprd at just about every store in the Beaverton and these guys are the best, hands down. Great selection of oils which are my favorite. The ability to pay with a debit card also makes things easier since I don't have to go to the teller. High marks met for sure.
February 12, 2017
The new store is bigger and normally that would be awesome...in this case, it's not. There was too much space in between where you tell the salespeople what you want and where they actually take your money. Even the girl that had to walk all the orders over said that she was already feeling the burn. The customer behind me also commented on how inefficient it was, but he hoped they get a better system going soon. Other than that, the staff is always friendly and knowledgeable and the product is great.
August 15, 2016
I have actually reviewed GP once before with al 5 stars, specifically highlighting their tenders and the service they provide. In the last 5 days, I have experienced enough negativity to take the time to review GP a second time, revoking what I had previously said. I am fairly disappointed in my interactions with the 2 different staff members I have spoken with, both who work on the glass retail side of the business.
***Note to people who are purchasing or visiting, the HERBIVORE grinder is flaking off metal shavings into the grounds. I highly suggest NOT purchasing, AT LEAST this grinder. However, if you run into this issue, it will take a marathon to get a lack luster and uncaring response from the staff or manager.
After speaking with one guy and then getting hung up on...(yes, he hung up on my boyfriend..) he called back only to go straight to voicemail. I then called, literally seconds later, straight to a employee (perhaps call screening as a business?). The employee that I spoke with was friendly and DID NOT hang up on me, and apologized for his co-worker, and informed me that the inventor manager could handle refunds and to call back on Monday when he was in. I proceeded to call again this morning for about 40 minutes, only to have it go straight to voicemail (screening call?). I ended up calling the dispensary side and was able to get transferred. After a painful 5 minute conversation, where I did the majority of the talking and leading of the conversation, he confirmed that I could bring the grinder in to exchange it.
I typically shop here a fair amount (and not that I want to be one of those people who pull one of those cards) BUT needless to say I always have 'points' when I visit. Mind you, I am the type of customer that can be for life or a short while because I believe in a relationship between the business and the customer...how else could GP be listed as #1 on Leafly? However, when that business fails in its relationship, regardless of a conclusion or not, I take into consideration how we got there. GP has rude people on staff and a manager who failed to acknowledge it. Note that I was very polite/calm on the phone and while I can take it back to exchange the product, I am not satisfied considering the inconvenience, cost, and lack of service this grinder has caused me. I feel like it has also shown me, that if you have money to spend at GP, they will treat you wonderfully...however if you mention an issue, you're just another number...not what I had thought of them previously.
I am appalled (yes, I said appalled, because literally, I am) and highly disappointed in a company that I previously raved and recommended to friends.
If management does read this, I highly recommend working with your staff, specifically managers in regards to customer service, how to retain loyal customers as well as phone etiquette. They may think they're only in the weed business, but they are still in A business and standards do apply, especially in a city with one of the highest number of dispensaries available to the public. And as a business, What REALLY sets you apart from the others?
Until customer service is at a higher level, stops at GP should fall into the category of ONLY when necessary. Unless this just happens to be a freak situation, but it seems unlikely.
December 27, 2017
This store is amazing!!! Knowledgeable budtenders and more varied toys than I have seen anywhere else. Make it a day trip. You wont be disappointed