Zen Leaf - Pilsen

The place and service is nice, the prices is something I don’t understand, I’ve been going here for over a month now, and every time I go, taxes and charges are different. I’ve saved my receipts and notice that they have been upping the price each time I go. Carts here go for $80 after taxes, went to another place and they haven’t charged me any more than $70.

parking lot is on Western across from gas station. great service, friendly staff

I believe the associate I had name was Edison. He was knowledgeable and patience. He made sure I got right strain. I purchased “Jenny Kush” dominant sativa with a 34% THC level. I also got my wife some Gummies. They’re a lil pricey but if you want to treat yourself, go to Zenleaf they won’t disappoint.

Verano is a ripoff with their half full, short fused cartridges - stay away!

Great first time visit. The sales professional took his time and answered all my questions. He explained the different strains and made excellent recommendations. He made it a very easy going experience and went out of his way to save me money.

So I went in for my second time. Not only do they have the best deal for veterans, but they have consultants like Richie and Marcos. These guys were helpful not only in knowledge, but also ensure I had a quick and enjoyable experience. Thanks guys.

Love this place. Been to almost every dispensary in the area this is one of the best love the staff most notably Allee J. She is a gem, very knowledgeable, friendly, approachable.

Friendly, knowledgeable helpful service, to newbies and grandmas alike. Like the place, a lot of selections available.

The Herbal Care Center (THC) is honestly the best dispensary that I have visited Chicago. I started out at Dispensary 33. Though the staff there is great and knowledgeable, they lack the variety that THC does. I also tried MOCA, but again, they did not have the variety of choices that THC does, and although there are a few great people on staff, they aren't as consistently personable as the individuals at THC. Now that The Herbal Care Center is my dispensary, I cannot fathom patronizing any other. Everyone on the staff, is knowledgeable, patient and honest in the care they provide. Mike, Conner and Anthony, three of the general managers, run a smooth operation where they also interact with the clients on a routine basis, allowing them to keep their fingers on the pulse of their client base to identify and address issues and concerns, especially during the cannabis shortage in Illinois and the current COVID-19 crisis. They have demonstrated that they put their customers FIRST. The immediate adoption of additional security measures, clear and open communication of those measures and their solid implementation kept us safe and eased our fears about leaving the safety of our homes. The Herbal Care Center wonderful and inviting environment with a chill atmosphere; a compassionate and knowledgeable staff; and the availability of an excellent selection of choices for medical cannabis patients that cannot be matched. Whether a medical patient, caregiver or recreational user, this establishment will be able to meet your needs with professionalism and expertise. THC is absolutely BEST in Chi-Town!!

Today was my first visit to this dispensary and I have to say that I was extremely impressed by the experience they provided. As a medical patient the staff made sure to take care of my needs and even included 20 dollars off my first purchase. Upon entry even as a new patient I was taken care of by taking my information down for my profile which was extremely quick even with my additional documents for my veterans discount and was allow to come in right away making me feel like a regular on my first day. The bud tender Ms. Guzman was very kind and made me feel welcomed and helped me out while I got myself adjusted to their set up. I probably spend like 15 mins or less inside which I couldn’t believe how fast the process was even for a new patient. The store was very clean and seems like they are taking all precautions to keep the location safe during the pandemic. Having visited other dispensaries you can just see why this one stand out above them all as I am now planning to make this my primary dispensary to go to in the Chicago land area. If you are a medical patient and haven’t been to the Herbal Care Center I highly recommend you check it out. They went above and beyond. I will be recommending this location to my friends.

First I'd like to state that it was my 1st time there and they have plenty of private parking. They have 2 Atm's inside. The location is big, bigger than most dispensaries. They offered me a discount for being a 1st timer on top of the awesome sales they had the day I went in. I had the most awesome bud tender, Jocelyne she made sure that I received all my discounts and even gave me raffle tickets that I had no clue about. One last thing, I'd like to commend her on her HONESTY. For some crazy reason I had it in my head that it was one total when in fact it was $20 less. Jocelyne had no problem doing the right thing and handing me my money back. I just wanted to share that with the world. Jocelyne if you're reading this, thank you again.

Received great service from Kayla when I went to pick up a 0.5 cart this afternoon. Great place to grab your cannabis goods, its all fairly priced and they have good deals.

I loved my first experience . Everyone was very nice especially Pina . She was very friendly and very informative. I would definitly visit again . I also loved the quality of their products.

Didnt feel rushed at all

So sad they use to give veterans a discount on top of the sale price. Now it is only on regular priced items.

They don’t allow recreational preorders and they don’t update their website. I go for flower, website says they have it and then you get there and they have a sign saying no flower. Waiting room is crowded. The other dispensaries allow preorder and you just come pick up, no crowded waiting room, no disappointment that they’re out of stock. I won’t be using THC anymore. And they have Fox News on the TVs.

This is a great place, whether you need medical or recreational service. They have a large great inventory. Fast in Fast out.

I love this place, the people are so nice and very helpful. You walk in and it feels like you are walking into a friends home because they make you feel so welcome! I would recommend this place to anyone and they are pet friendly! ♥️♥️

This place sucks if you’re a rec. smoker. First time I went had an appointment and waited an hour in line just to finally get to the bud tender and have him tell me I couldn’t buy the weed I wanted because it was for “The medical patients.“ I get that but that was not clear on their web site. Second time no wait but same outcome they told me what I saw on their web site was wrong and I couldn’t buy the CBD strain because their medical patients really liked it. Seems like someone should fix the web site for clarification instead of wasting people’s time especially since my drive there is 30 minutes and even if I am not a medical patient I too benefit from the CBD strain.

The lack of options

I started going there when I first got my medical card about nine months ago. I didn’t really feel very welcomed they seem like they were trying to just rush people in and out and there was one particular female worker there with red hair who just has such a horrible attitude every single time when I’ve been in there. I just can’t even look at her in the face anymore and I try to avoid her. She along with other employees have such a horrible attitude and like I said they all seemed pit of it. I own a business as well in Oak Park if my employees acted the way that your employees do they would all be fired understand it’s a medical marijuana facility but there has to be some type of respect for the client and there that has to be some type of responsibility by the employees which there’s absolutely none every time I go there. The last guy that helped me seem like he was out of it is seemed like he was on something other than cannabis. I will be calling corporate and letting them known.

Best dispensary in Chicago. The atmosphere is the cleanest I’ve been in and Michael M is the most informed bud tender in the city. Would highly recommend to both recreational and medical patients. They are always willing to accommodate specific needs !

This store is top notch. Staff is knowledgeable and helpful, and they are upfront with pricing on website.

Speedy service very helpful & patient with their Medical patients 🙏🏼