The Herbal Connection

As of late, the Leafly entries for this shop are incorrect. It has been this way for months. I have social anxiety disorder and going in to purchase my items isn't always possible, thus the curbside pickup is a godsend. I don't trust the stock, or the prices on Leafly because they aren't accurate. I have mentioned this in the past and the best I get is we are aware, nothing we can do about it. I understand there were recent changes in the POS, and that new stuff was implemented, but this is a deal breaker. I dont like having to guess at how much I am going to be charged much less have to make my order over the phone. I try to avoid them currently unless I absoloutely have to go in. I was a very active customer, and have frequently shopped here. I won't anymore.

I've been coming here for a while now. They basically have everything at a fairly good price. Even the discounted or cheap items are of good quality. The whole crew is very professional and knowledgeable. They usually have a fun, inviting atmosphere, especially if you get a Budtender named, Faith. But no matter which Budtender you get, they're all awesome. If you're looking for the one stop shop for anything pot, this is the spot.

I'm not sure what happened but in the last 6 months + things have went downhill. The pricing and the deals used to be on par, but no longer. Customer service has also taken a nose dive. No communication on online orders, especialy delivery. It's random when it's available and they may stop delivery at any time during the day. So your delivery order that has been ready for hours, isn't making it. It would be nice if they let customers know, so we can plan to use a different, more reliable dispensary.

This has been my go-to spot since I moved here 2 years ago. I flirt around at other places from time to time, but I go here because I know what I’m getting is what is advertised. If you want fire, it doesn’t matter what shelf. You get what you pay for, but honestly on a budget, their flash OZ are like nothing else in town! I will always recommend this place to everyone.

I just cannot recommend this dispensary for delivery. There leafly page is a mess, with random images and THC contents, and I don't think the price I am quoted online has ever matched the price at my door, which was fine when it was consistently lower, but the last couple of times it was higher, and all the delivery guy could say was leafly messed up. No shade on the delivery driver, hes a straight up dude, but the inventory system, or whoever is in charge of it, is horrendous when it comes to this site.

Came n the day before Halloween and Ashleigh greeted me and was able to take care of me right away. I was looking to spilt a flash oz, and she was very helpful with showing me a variety of strains. Ashleigh was super friendly, as are all the people that work here. This is my regular spot, and I recommend them to everyone I talk to.

Always quick service! The people who have helped me out on multiple occasions are alway so knowledgeable and quick with their service so I’m in and out fast. Easily my new fave regular spot. And it’s close to my house!

We are always pleased with Herbal Connection. Timothy is the best driver/delivery person. He "treats" his customers like family...We appreciate all of you...

The store is great and has great selection but Leafly needs to stay updated on available cartridges especially the Farmers cartridges and a better picture that describes whether it is a sativa or indica would be appreciated. Also specifying whether it’s a 1-2 gram is helpful.

I got to meet a new Budtender, what a kind person. I’ve been grieving over multiple losses this month and he let me be Me 💙 told me it’s all ok & helped me find the sweetest way to change my mood. Thank you Rodney. I hope you also have a greater day 💚💚💚💚💚

Everyone is always so helpful, kind and knowledgeable. At my most recent visit, Faith was my budtender and she was amazing. I got what I wanted and she made sure I got a nice verity of strains.

I ordered what was advertised as an all in one dab pen. However, when I got ready to use it it was only a cartridge. At this point I'm already out of town for the holiday. So I can't even use it cuz I don't have a battery thinking I was buying a AIO. So I called to let them know so they can fix the website. The budtender was very condescending and didn't listen when I said I was already out of town and kept offering me to come back and they'd exchange it.

I think the bud tenders are very helpful and knowledgeable. I've been going to herbal connection since it's opening and I would never go anywhere else.

Normally we have nothing bad to say about the herbal connection. This last visit, we interacted with someone behind the counter who was either trying to be cute and funny but it just fell flat. I went with my husband to pick up our separate orders and while they were being brought to the register, I told my husband pay first. He stood at the register and the person helping us said 'how bout ladies first' referencing me and dismissed my husband. Not only did this person embarrass my husband but he took three times longer than normal to get me squared away all while my husband had to stand there feeling like shit and just wanting to walk out of the store and not even bother with his purchase. This is the first interaction with anyone in that store that makes both of us not want to return. We both have anxiety in crowded spaces and I just wanted my husband to make his purchase so he could go to the car and wait which is why I told him to go first. Ladies first is bogus.

Like discovering weed again..herbal connection is THE herb spot and bud tender barb is the best!

They are so very cool and kind I love shopping here

Patrick was really good at showing me different stuff and taking the time to explain! My favorite dispensary!!

Absolutely love this place! Best products in town and prices too!

Fast great service and wonderful delivery habits

Best prices in town , well maintained displays, and well mannered professional customer service. 🫶🏻

Great customer service with knowledgeable staff makes for easy and convenient transactions.

I love this store. It is my always go to. They have great daily specials, for a baller on a budget like myself. All the products I've ever purchased has been top quality and they always a insain variety. A specific shout out to a bud tender named Brenen, he helped me on my worst day with such patience to find me my best deal. 10/10 I'll recommen this shop to anyone who asks.

There was a problem with my online order and I received amazing customer service to get the problem solved. They totally did whatever they needed to and made sure I was good with the end result. I'm a super happy girl right now, totally worth 5 stars, would give them a 100 stars if I could ☺️☺️☺️

Very disappointed with HC. Spent 20 on a edible/drink which made me very sick and I called today and asked about a refund/credit or anything at all and the lady had a very poor attitude and seemed offended I dare ask such a thing and went and asked the manager who was just leaving for lunch which replied there is nothing HC can do and my ONLY option was writing to the maker to request a refund which I can actually halfway understand . The problem is that 20 bucks is a lot of money to me right now maybe not to them but it is to me and having to wait weeks for a refund/ store credit sucks, this was bought for my march 6 birthday celebration and ended up spoiling my entire night and party as I was in bathroom sick. The lack of any return policy even half store credit for a long time customer combined with the attitude received from the employee wow I have literally decided to never spend another penny there ever again just due to the principal of the matter. Going to miss the Bud tender there as he is cool as hell and knowns exactly what I like but with all the other dispensaries and good prices and sales well ….Im out…..see ya wouldn’t want to be ya BC