714 Reviews of The Herbal Connection
4.7(714)
4.8
Quality
4.7
Service
4.7
Atmosphere
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March 4, 2017
Awesome selection and they take credit cards as payment. Will definitely be back!
March 21, 2017
I love this place, the staff always helpful
August 14, 2017
We've been going here for awhile, both medicinal and recreational, and have noticed a drop in quality of the late. Flower tends to run a bit dry and employee was adamant about not having Frank's Gift for years when I bought it there within the last six months. Love that it's so close to us but hoping the quality improves so we don't have to go elsewhere!
September 24, 2018
LOVE this place! The staff is FABULOUS! They're all so knowledgeable & friendly!! This is my FAVE weed store!! LOVE THESE FOLKS!
January 11, 2019
This store has an insane selection of flower and oil! Walls of weed to choose from. I have been hitting that Saturday sale day for 50% off White Label Extracts every single week. Love their oil! Keep up the great work!
I always have a great experience, but this morning was especially memorable thanks to your bud tender's wonderful attitude. Can she open every Saturday morning?
Love this place.
Never disappointed, even from the bargain buds.
Every Budtender has been super friendly and helpful. Always walking a way happy.
June 11, 2017
I walked in the herbal connection the other day not knowing what I was really wanting to get and I spoke with Sydney! She explained all the products and answered all of my questions! She really helped me find what I was looking for! I was excited to try what I was recommended! She was extremely helpful and super knowledgeable about all of the products! ILL BE BACK!
October 3, 2017
A huge benefit of THC is allowing debit/credit card options for purchasing products. Staff are friendly and accommodating.
September 15, 2018
This is the absolute worst dispensary that I've bought from their cannagar are shit and break everytime you try to light it, if you love weed as much as I do then don't go here
June 17, 2019
I was sick of going to Nectar by my house, the herb quality seems to be pretty sub par for the price and I always feel rushed.
Tonight I tried your dispensary and had a really stellar experience!! The guy that helped me was knowledgeable and took the time to listen to me. I didn’t feel rushed Or lied to and he showed me a bunch of strains until I found one I really liked. Didn’t catch his name but he was wearing a euphoria lanyard. I will be back for sure. Cannot tell you enough how much I appreciated the quality of the herb and helpful service. A++
Honestly, I rarely leave negative feedback. So, when I do...
I've been to this place a couple times. Never had a problem. I got busy on the 4th and was really happy to see they had what I needed. I'd never used the pickup option before at any dispensary. My husband agreed to pick up the order on his way home from his errands.
I know when you buy weed that's 9.60 for an 1/8, that you're gonna get good weed, not great weed AND there's ABSOLUTELY NOTHING wrong with that. Weed with THC between 18 and 20% is my day smoke and to get it at that price, all the better. Add in a holiday discount and you can't go wrong. Right?
The 1/8 of PHK from Q Farms. Good high, but it's PHK. My complaint, lots of stems that should've been trimmed. If it were one or two buds that were the issue or the buds were bigger, I'd let it go, but there were actual tiny dried leaves with thin stems attached. Several of the stems on the microbuds were thicker and an inch long. A few microbuds were mostly stem. Often, dispensaries weight over a tenth of a gram or two, to make up for poor trimming or thicker stems in the actual buds themselves. Frankly, Swag I've bought at other places has had few stems.
The 1/8 of Cherry Zkittlez from Green Queen Farms was missing it's THC %. Not a biggie, I can look it up. It's a nice strain. Good high. Since I like Cherry pie and Zkittlez, I anticipated the hybrid would be yummy.
I was still looking for some loud weed. Something that hit really hard. I saw Wedding Cake grown by Eugreen on the menu. I've had the strain before in the low 20s, but I saw it at 28.79% THC and squealed with delight. I've also smoked strains from Eugreen before and I knew it was gonna be good. It was listed at 9.60 a gram. I decided it was worth it and added a gram.
What ended up in the bag? A container labeled as 1 gram of Wedding Cake at 22.32% THC grown by Fox Hollow Flora. Harvest date 4/15/19. Tested by Juniper Analytics 5/14/19. Batch 5283.
I asked my husband, if the person told him something had to be substituted or anything like that, but he said no. All the person did was verify the order number and the names of the strains.
In other industries, this tactic is called 'Bait and Switch'. Do I think this was their intention? Not sure. I want to chalk it up to stoners or old data, but when you have a pickup option on your menu, accuracy should be important. I know there are all the disclaimers associated with the pickup option, but Dude...
All this means is
1.) I won't shop here again.
2.) I won't recommend this shop.
3.) I won't use the pickup option at any dispensary.
4.) I'll only let my husband pick up orders from Target and Petsmart.
September 10, 2017
Been coming here for a while now and its one of my favorite places to shop. But in my last few visits ive noticed the budtenders sift through and only pick the smaller buds with bigger and thick stems, skipping over others without. And to me this means youre trying short me on the amount im actually getting. I hope this isnt their new way of doings things and it wasnt on purpose. But when buying a large amount and I see the tender do this it makes me not trust them very much. Purposefully giving me the buds that have big stems.
July 22, 2017
Having frequented the shop for many months as a medical patient you'd think they'd have some customer loyalty when they make an error. I bought two grams (or what the card said was grams) of oil, get home and open up the bag and behold it said .5g. I had to drive back in and their best solution was to return what I purchased for a slight discount on another purchase. Though I appeciate the gesture I really just wanted what I paid for which was responded with "we can't just give it out for free." Well... it wasn't for free cause I did indeed pay the advertised price. The staff is super nice but this just left a bad taste in my mouth and I won't be returning for this reason
I have been coming to this shop for many years. Every week I drop at least $100. I have to say the quality of products as well as the atmosphere have diminished greatly! I use leafly.com to place my pick up orders due to being a single parent and not being able to come inside the store. I can't tell you exactly but over the last few months I've had product number discrepancies as well as lack of any information in general provided on leafly. I've noticed this mostly with extracts not having terp or thc/cbd information which leads to having to call the shop and disrupt the flow of sales. It's really frustrating when ypu have to call because of lack of information and then get told that "all that information is on our leafly" when it's not.. why else would I be calling?
May 25, 2016
Always one of my favorite spots to go pick up my meds from! Best staff and product in the area period, no questions asked!! The owners are some of the best growers/extractors in the state for sure and I'll tell you what, white label and top shelfs concentrates will blow the doors off of most of the concentrates on the market I'll guarantee it! Come check these guys out, I promise you will not be disappointed. With the best product and staff in the city, how could you go wrong?:)
July 27, 2015
I love this place! Always a great atmosphere and the best service. I recommend you guys all the time !
September 9, 2017
This spot is my new favorite in Eugene, great service, great smiles and great bud
September 19, 2016
What a great group of people.... was over in that side of town having a bad day.... decided to drop in and see what i could do to alleviate my panic attack on a minuscule budget..... and they really helped me out without a smidgen of judgement but with a plethora of compassion..... I drive on the 569 every day and saw the sign many times so popped on it... so happy I did. I wish i could remember their names... but to the cool dude in the back (eugene future gets 5 thumbs up from me) and the awesome chick in the front.... I am ever so grateful for your knowledge, compassion, and assistance. <3 will be back to see you soon.
May 22, 2016
Great people, knowledgeable... Bright and clean inside shop. Product and gear well-displayed and spaced in a non-cluttered way. As to the flower, I've been to several dispensaries in town, and am consistently pleased by THC's offerings - both in terms of variety and quality. Flower is generally well-trimmed and cured. Vibrant - at rec prices, I want the aroma to jump out of the jar - and THC delivers consistently. Bargain flower is always worth it as well. Many places bargain jars are either filled with old or poorly-trimmed herb. Not the case with the Herbal Connection. I recommend highly - certainly over any of the other shops in the North Eugene area.
November 10, 2017
My go to place for anything and everything. They have a great selection of herb and also have a lot of different tiers for all budgets! They have a huge selection of concentrates. They almost always have the best prices for everything compared to local competitors. They have a wall of joints for those looking for that as well. The selection of smoking apparel and accessories is pretty good and great quality. You can not beat the grab eights too!! I have been here probably 50 times in the year I’ve been in Eugene and always end up back. I have tried more than half the stores in Eugene and Springfield and they are the winners. The staff is usually super willing to spend all the time in the world to help you find what you need. I will definitely be back as always! Their bulk deals are second to none! Thanks for the help!
February 7, 2015
I am grateful to have the best dispensary in Lane County in my neighborhood. As a woman, I always feel completely safe when I come to The Herbal Center. Clean, modern, with a huge waiting room with big screen TV's for you to peruse their menus, and their meds are Top Shelf. Even their bargain bud looks top shelf too me!
February 28, 2016
I went around to each medicinal dispensary in Eugene and by far this is my go-to. I live near Downtown Eugene, but having lived in Los Angeles for 20 years, the 5 mile trek north is nothing. I love everything about THC; the customer service is spectacular each time becoming more and more personable I go. The quality and unlimited amounts of herb and concentrates, always keeps me steady on my feet. Absolutely the dispensary I recommend everyone to.
October 24, 2014
Hey I came into today to get some pre rolls and I was given the wrong one. I wouldn't usually mind as much but I was sooo looking forward too the pineapple and i got a cindex instead. Can I bring it back?? I won't make it in today but tomorrow. Please let me know :)