714 Reviews of The Herbal Connection
4.7(714)
4.8
Quality
4.7
Service
4.7
Atmosphere
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October 20, 2015
This is my 3rd (or so) review, as the shop keeps evolving. As a medical user, I was worried that my favorite dispensary would run out of meds before I could get my mitts on 'em. The staff let me know that everything is cut down the middle between recreational and medical, so that the medical patients get a fair shot at their meds. Great move, and great folks. The new-ish layout is also pleasantly arranged, and meds are always on clear display with small samples that you can tough/sniff to make sure you get the right bud for you. See you tonight, THC!
December 4, 2017
Great atmosphere..great product.. great staff - Friendly, knowledgeable and No Pressure. Athena was my Budtender and was very patient.... choosing which strain to get was like choosing carpet!
February 6, 2017
Love this place and have been multiple times now. Great staff, clean, comfortable and inviting atmosphere. Never have to wait too terribly long in line. And, they take debit cards which is fabulous as many dispensaries do not. I recommend The Herbal Connection.
August 12, 2014
Amazing atmosphere – very upscale, clean, organized, and welcoming. I like the family culture, but appreciate the professionalism as well. Great selection of meds and supplies and strong knowledge base of staff. Very fair when it comes to replacing or fixing any products that didn't meet my satisfaction.
February 10, 2015
I went in on Sunday and Carrie and Kaylee helped me they were very awesome and they gave me some sweet edibles and also my favorite concentrate. Awesome destination for any of your medication needs.
February 11, 2015
Love this place. Very relaxed atmosphere. Top quality staff and top quality menu for sure.
February 8, 2017
Lots of options, fresh product, excellent customer service, recommend highly!
September 27, 2015
the staff were very nice and helpful
May 10, 2014
This is my 2nd review of The Herbal centre. I just have to say I'm more impressed this time than I was the last. They have lot of new items that weren't there last time I came in. The growing Cbd selection is a nice change. I enjoy just hanging out and talking with the staff, and will return time and time again.
June 17, 2014
Best place in Eugene, very helpful answers all my questions. Reasonable donations and great quality. I have visited them all and this is my #1 choice.
September 28, 2015
I like this spot for when I am on the north end of town. All of the bud tenders are friendly, the staff is knowledgeable and I like the atmosphere of the dispensary. I will definitely visit again!
April 7, 2016
this is a great shop with great prodcuts. most negative reviews are ridiculous, as is the most recent one. seed germination is to some degree at the mercy of seed breeder and to a large degree the environment and handling during sprouting. it's a poor carpenter that blames the tools....
November 9, 2017
this place is excellent, debit/credit cards excepted, terrific customer service with a wealth of knowledge on all products. Matt Towne really knows his stuff and from my first visit consider me a regular.
February 9, 2016
This place seems to have a lot going for them. but there wasn't anything special about them I could see. I guess if youre in the neighborhood it makes sense to shop here.
April 12, 2016
its easy to find, friendly and good costumer service. many choices and not badly priced.
April 21, 2016
Their flower is excellent and they usually have good variety. Prices are fair. Generally a good place to stop by and get some medicine, but once in a while the service can be spotty. Sometimes it seems like it will take forever and a day for a budtender to weigh out a simple eighth. But other times they weigh it out and give it to you quickly. Sometimes they ask you the same question three times ("was that an eighth you wanted?" or "was that the Girl Scout Cookies you said you wanted?"). Overall I would say one of Eugene's best dispensaries, but customer service could improve a bit.
June 3, 2018
This was my first time coming in to this dispensary. The service was amazing and the selection was just as good. The prices are amazing! I don’t know that I will ever go to another dispensary in Eugene.
This is the ONLY place I get my herb. BEST Customer Service and the Deals are AMAZING!!! LOVE the Employees. Great Job Everyone. Curb side is nostalgic of the good old days ;). Love Ya!!!
I order delivery from here often, and everytime I do the service is excellent. Always delivered within an hour or so and the staff are very nice.
Extra commendation for Reda who is usually the one delivering, super chill and always on top of the order. Never disappointed.
May 29, 2024
These guys are always super, the vibes are great and I love looking at all the displays while I wait.
September 4, 2015
Opened up early for me and another guy as we were waiting! Thats the type of service this place gives. Mike and the staff are always on point. The 20 grab 1/8s on fridays are worth it. Always!!
October 30, 2019
Has a wide variety of products!! Tanner did an amazing job with recommending strains. He has excellent customer service!! Thanks
October 10, 2020
Was not happy with the service today I clearly said a strain of flower I wanted and got the exact opposite. As an indica only smoker no crosses I didn’t like the strain I received. I easily spent 60 dollars and wasn’t happy when I left. Usually this place is really good :/
February 12, 2017
This shop has a amazing selection and superior service. Definitely one of the top two recreational shops in Eugene!