The Herbal Connection

Quick and easy. Took all of 20 minutes; purchase to pick-up.

First time at a facility like this....I'm impressed.

Was awesome to use your bank card , no longer and nada stated on web site BOO!!! Poor customer service !!! FYI ya can find white label extracts on sale at30% off all over town , don’t have to wait till Saturday ... just sayin . Bring back the 50% off extracts ! Might have to shop elsewhere ...

Super disappointed have been a loyal customer for a couple months now and have recommended a lot of my friends to this establishment but definitely won't be coming back after this. Bought a 1 gram pre-rolled joint 2 days ago on 10-26-2016 just to find out last night that it was mostly filled with tobacco. And whats even worse is that i went on to your instagram page and commented on a picture asking if thats what you guys normally do or if it was just a misunderstanding that it wasnt a joint but a spliff and yall erased my comment. Definitely a shitty way to lose business.....

My partner and I have been going to this specific location for 5 plus years and will continue to ONLY go to this spot. We use the call-in to pick-up method often. I would say 90% of the time we've had exceptional service and very pleasant conversations. Most everybody that is employed at this location is so helpful and patient. A big shout out to Katy! She is awesome. Also you can't go wrong with Kaprikorn farms, Top tier quality!!

Love this dispensary ! The Brands they carry are awesome & the Prices are the best in town. Service has always been helpful, friendly & top shelf! 420 is always a blast with rock bottom prices compared to what others charge. Keep up the great work, friends.

I have been a customer for over 3 years. Needless to say I love this dispscery, white label, and all the farmers I do not know. I am also a medical user with only my disability to support myself, no complaint just facts. Last Friday I had an anxiety attack and melt down while I was at the store trying to figure out how my normal med's where costing so much more then normal. We are talking hundreds of dollars. Note that I left store and thought when I got home maybe my medical cost was not included or something so I went back to store obviously nervous and starting to cry. I believe it was Harold I am so bad with names because my anxiety has been triggered. Not by him by the situation I have myself in. He dropped everything and figured out it was that I had chosen 2 stains that were not on the Friday sale. This was not my intention. He involved a supervisor and again bad with names, but she had long pretty dyed hair, with her help allowed me to exchange what I bought in error and order from correct sale list. No one in the store made me feel out of place as I am crying my eyes out trying to figure out what happened. These two employees stayed calm which helped me when I was in obvious distress. I am grateful to have a place that is welcoming and helpful to their patients. Thank you both for not making me feel more embarrassed then I felt and for being so understanding. You have a customer for life and I will tell everyone I can of my experience with your company. Elizabeth Winter

Great business :) Enjoy the service

This is by far my favorite dispensary in Eugene. Everyone is super knowledgeable and always able to find me exactly what I'm looking for. I recently got a delivery order and Reda was so awesome. Super fast! And I live in an area with crappy internet so the card reader was taking forever and he was so patient even walking around with me to try to find a better connection and then finally it worked! Couldn't have been nicer!!! Never had a bad experience!

Great place, and prices

they wouldn't sell me my delivery order, because I live at a place I work. my home address is on my ID. not fair. not right.

Best place on Eugene for all cannabis products. Best prices, best quality, best selection, best staff. I shop for cannabis no place else but here...thanks guys!!!

I've been a customer of THC for years and have always had great service. A snafu happened on an order I placed today and was dealt with very easily and kindly by management. Kudos to the staff and of course, I'll be back! Debbie A.

I use the delivery option quite a bit. Reda is the one that usually helps me out and is always on top of it. No long wait times for delivery. Today i ordered a online pickup, walked in and was instantly helped by Jake. He double checked things and was on my way. Always great customer service from "THC".

Customer service was beyond great as well as products!

The herbal connection is great. I love using the online pick up. Way too easy

Very sweet and accommodating great staff

Having a rewards program would be so very epic (disabled stoner) I love yall

I've been coming to this dispensary since it's first week of operation and it continues to improve. The staff is knowledgeable, friendly and with only a couple of exceptions, very attractive. Originally, I found that they had the best selection of concentrates and paid little attention to their flowers. I soon found that the quality of their concentrates is not the only quality product, their flowers have been exceptional along with their variety of medibles. I'll keep coming back for sure!!

My visit on 11/16/15 was awesome like always. Today I was helped by Jennah, Kim and Terence. They treated me with the best customer service and a friendly atmosphere. I tried a few different dispensaries around Eugene and Springfield and found this place the best! This is our one and only stop for our medical marijuana needs. Thanks everyone :)

Best service and concentrates around!!

MAKE SURE EMPLOYEE TARE SCALE!! I went in and it was alright. Nothing too special, it was a place to get pot. The lady who started to weight my greens out didn't tare the scale. It wasn't off by a lot, but it's their job to know how to weigh out my weed. I just wanted to share my experience to those who would call someone out for doing this!! Peace.

Great services

Been going here for over 2 years now and have yet to be disappointed!