The Herbal Connection

I use the delivery option quite a bit. Reda is the one that usually helps me out and is always on top of it. No long wait times for delivery. Today i ordered a online pickup, walked in and was instantly helped by Jake. He double checked things and was on my way. Always great customer service from "THC".

Customer service was beyond great as well as products!

CHECK YOUR 2g DABS!!! 3rd time I’ve paid for 2g but only got 1g. I love this place too, so this sucks! First 2 times I was able to prove it with leafy orders and they checked their records for how much I was charged and I returned the 1g in exchange for 2g. This time they told me too bad because I didn’t order online? So shady for a well established business. You should have a way to verify your inventory sold if this is clearly such a frequent issue. 1 time was annoying, 2 alarming, but 3 times? Check your 2g dabs guys…. Not at all cool, T.H.C.

I really enjoy visiting this dispensary. All of the staff are super nice and knowledgabe about the product. They make good suggestions for what strain I'm looking for. I'm never disappointed by the quality of the bud.. very potent! I never have to wait, and I'm in and out quick. Great spot.

I was in here on a friday. This place is way out of the way for me, about a mile from the nearest bus. By the time I got there I felt the person at the front desk was very rude to me. They did have a good selection but nothing the other places dont have. There is better places that are more convenient to me, where the people treat me better. I will probably go to them next time.

My favorite shop in Eugene! Everyone is always very friendly and the store always has a large selection of quality products!

they are so friendly and fun to be around.

I only shop top shelf and this place doesn't disappoint. Ever. Best selection of quality oil in lane county hands down. I even started buying a little flower here because it's so good and they have such great specials that I don't feel like I'm getting ripped off. It's tough to shell out cash for meds when you're used to getting it for free and this place doesn't make it feel so difficult.

Love this clubs great flower selection! Come check them out on River ave

Really enjoyed most the experiences I’ve had here but today put a sour taste in my mouth(literally and figuratively).Bought a cartridge here yesterday, hit it a total of maybe 5 times and each hit makes you gag and taste like the inside of a dumpster. Wouldn’t do anything for me but give me a tiny discount on a new cartridge wouldn’t replace my old one even though it taste worse than any reclaim dab I’ve taken or resin bowl I ever smoked. Extremely disappointed and unsatisfied. Would not recommended getting any cartridges from them seeing as they could care less how the product is or effects customers obviously. Glad to know they appreciate repert business and customers cuz I’ll be looking else where for awhile now. Thanks herbal connection for the cartridge of hot dumpster oil!!!

I love this place the people really care about you and want to find what you really want 2 thumbs up

Not having to stand in the long line.

This is my favorite shop in town. All the bud tenders are super friendly and helpful. Lots to choose from and great prices in comparison to other dispensaries I’ve gone to.

Quick and easy. Took all of 20 minutes; purchase to pick-up.

The Herbal Connection is my favorite dispensary in all of Eugene/Springfield. Everyone there is so nice and friendly and helpful and I LOVE the flower and wax! Keep up the good work, guys!!

Love this dispensary ! The Brands they carry are awesome & the Prices are the best in town. Service has always been helpful, friendly & top shelf! 420 is always a blast with rock bottom prices compared to what others charge. Keep up the great work, friends.

Great place, and prices

My partner and I have been going to this specific location for 5 plus years and will continue to ONLY go to this spot. We use the call-in to pick-up method often. I would say 90% of the time we've had exceptional service and very pleasant conversations. Most everybody that is employed at this location is so helpful and patient. A big shout out to Katy! She is awesome. Also you can't go wrong with Kaprikorn farms, Top tier quality!!

Having a rewards program would be so very epic (disabled stoner) I love yall

Reda was a plesant and knowledgeable budtender

Wish the labels had info about the strain. I got home and couldn't remember the THC levels in the three strains. I like to keep track of different strains I try by saving labels.

I love this shop. The employees are always friendly and so helpful. I dont shop anywhere else.

im not enjoying this new price change. why the jump in prices? i wont recommand you guys no more

Nice atmosphere. Didn't feel rushed, which is nice as a rec customer. Terrance was friendly and helpful.