DISPENSARY
MEDICAL & RECREATIONAL
The Mint Cannabis - Encanto
Phoenix, AZ
4.3(2,617 reviews)
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2610 Reviews of The Mint Cannabis - Encanto
4.3(2,610)
4.3
Quality
4.3
Service
4.3
Atmosphere
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Most Helpful
October 27, 2017
I really appreciate the cheap prices here and I travel rather far to get them but I do not like the fact that every time at the checkout the person checking me out tries getting me to give them a tip and then makes me feel guilty about it. I've had a medical marijuana card for 5 plus years now and this is the first time I've ever encountered a dispensary that had tip jars I don't mind them I really don't I just think that's a little excessive that whenever I'm going to pay at the end they always point to their tip jar or they say something like don't forget me. Coming from somebody who actually has a career or people should tip and often dont I kind of think it's a little bit manipulative to ask your customer at the end of their service don't forget me or pointing to the tip jar.
August 19, 2017
1st time patient.. overcrowded, not very friendly at window.. person helping me did not have much recommendations, not sure if she was new but I left as clueless as I went in.
May 8, 2018
they shouldn't be in business horrible quality... I don't understand how you guys are still in business you guys should rethink your Growers will never ever go to this disgusting place again
September 4, 2013
Being greeted initially by a sign spinner made it feel very ghetto and unprofessional. Meds are not medicine, need quality and better strains with some flavor and more cure. Hay smell and ugly. I hope these folks switch things around as other places are opening around them and are far better. And REALLY with the sign over another dispensary?! As a patient, we don't want to see that. Seriously, we are all in it for the same reason and beliefs. Completely ridiculous.
August 21, 2016
Treated like a number. Literally. They don't even call you back by name, the give you a raffle ticket and call you by the last three digits on the ticket. Unbelievable. And they don't even have samples of their flower to even look at. Hands down worst cannapharm in the valley. Possibly of all the medicinal marijuana states. That's how much I did not like this place.
January 29, 2017
Not too thrilled with Encanto anymore, quality of customer service and concentrates not there anymore, hope you guys get it together
May 5, 2017
This place unfortunately has not improved much. I don't understand why they are so terrible, the wait, the quality of flower, the location..the list goes on and on. Been here twice, in two years.
September 15, 2017
Got there minutes before 10 to pickup an online order but was chased away by rude security, please invest in a watch for your security guards.
April 28, 2017
I received an email stating that you get a free 500mlg vape pen if you were one of the first 500 to order. I ordered in less than ten minutes and I went to go pick up my order and they said I have to send $75. the email didn't say that and it's false advertising.
February 14, 2018
Well I’ve been coming here for months and got two edibles today and the tender told me they were 25mg each. No. I got home and they were 12.5mg each. Doesn’t do shit, thanks guys
January 24, 2017
Got green crack today and from what he showed me to what I bought was different!!! After I got home noticed how leafy it was, when I called back was then told it was leafy! Don't know why that wasn't shared with me then!!!! NOT COOL
May 9, 2017
I was skeptical of this place bc of the reviews but let me tell you, do not believe them I wish I went here sooner. No wait, friendly staff. My $150 oz weighed out to 27.85 grams but my free gram was 1.1 my friends dad used to own this place
April 9, 2017
Great prices ,good meds ,big selection ,leaves me satisfied everytime !! Thanks to Ashley for making it an even better experience!!
September 9, 2016
I would avoid this place at all costs......The atmosphere is shady, The quality is meh..... They do have one or two decent looking strains out of 12.....And the service isn't good at all...... After beign rung up with my meds, the manager comes over and says one of my oils wasn't on sale and I would half to pay full price..... That would've been okay, if I hadn't been rung up yet..... Very Rude and I hope the 10$ was worth loosing 200-300 business every month...... Just not a quailty shop yet....... What's up Nick, where's the egc excellent customer service at? Very disappointing experience here.....
July 28, 2018
THEIR PRICES . I would give this place 0 stars however that is not applicable. I have come to this facility today and was NOT IMPRESSED! This place is understaffed and the quality of customer service is the WORST! DO NOT go here. The deals for their product are NOT worth the wait in the waiting room nor the customer service that they provide. Their employees are the farthest thing from knowledgeable. I will not be coming back again until they change their shop!
great deals! super nice staff. however whats the point of a quick online order when walk in's were going in and leaving and I'm still waiting outside in 100 degrees??? The inside is rough looking but clean
no one is enforcing people wearing masks too, and people smoking while in line.
July 28, 2016
so egc was the first dispensary i started frequenting, gotta love the 10 dollar grams but lets get into the real reason i felt compelled to write this review... what happened here guys, i stopped coming here about a year and a half ago due to long wait times, (had an 1.5 hour wait i made a pre order and went back up to the window and they had my order ready within 10 minutes... seriously?) inconsistent service, and an overall sense of not caring for patients, so step up a year later im going out for my birthday to all the dispensaries, and i figured lets make my first stop here they open at 8 am... so i pull up no one in the parking lot i figured no patients should be quick, boy was i wrong, so i walked into the waiting room first thing i noticed was a weird smell, there was trash sitting all over the floor like no one cleans at night or the morning, walk up to the the front counter to check in... the front desk lady didn't say hello was not friendly at all like i was interrupting her morning coffee, i sit down its 815 at this point, still waiting 825 still waiting... still waiting 833 and they finally call my number back i have been here for almost 30 minutes with no other patients in the lobby im literally the only one still.... get back to the waiting room the "budtender" was not friendly no hello literally first words out of his mouth what do you want? i asked to see 3 different strains this guy spent i shit you not 5 minutes looking he finally finds it (still not the ones i was asking for), after asking for strain knowledge for specific things the only thing he could tell me was it was an indica and no other information straight up no knowledge... its 850 at this point and he finally starts to log in my purchase by the time i actually hand this guy money its 903 am... first patient in the building i wanted to purchase 2 1 grams strains in a pre pack and it takes over an hour to get it???
oh its not even close to being done later in the afternoon i was at another dispensary and was talking about my experience and a guy chimes in i work there and hate it, i wont repeat the things he told me due to content but they were extremely negative not one positive thing came out of his mouth about this dispensary... its gone down hill i will not be returning to this spot, seriously lacking in quality and compassion....
if you order online .. you end up waiting in the sun... it might be a short line... but standing in the sun... for more than 20 mins.. and you can't get out of line cause someone will take your spot. the walk in line... is in the shade... they let 3 go at a time... while online only one. I felt bad for the elder people too they were pretty hot and exhausted.
I put my order in at 11 am got a text around two saying they had no more white 99 so i texted back saying i would take a different kind of half zip no one ever text me back i tried callin 15 plus time but phone rings one time then goes to automatically hold. This would of been my first time there but nope and then i get a text at 10 pm sayin thank u for shopping with them muthafucker i never got anything
July 30, 2020
I wish this Sunnyside were more like the ones in IL. just sayin'.
June 18, 2020
they should have closed this place down after the mold found in all their grows their prices suck customer service sucks they never have any good specials people that think they do are just lazy and don't look at Leafly.com first if I worked for the health department this place would have been shut down long time ago Nick the original owner walked away knowing there was no way to save the company renaming it won't help
February 11, 2018
I get told something different every time I come when trying to select my flower. Prices shouldn’t change with different bud tenders. It definitely gets old
June 20, 2019
Jeff one of the managers told me when asked that there selling all of there old product from old management discounted because of the mold issues the other owners had. He stated it was the old product that was being sold. This is on the 6 for 100 and stuff like that. Service was lost no selection and very confused as a first time patient on what to even do in this place. The bud tender was new and would not really explain anything. Long story short I asked for my cards and realized it was a waste of time. I hope this helps not trying to bash but this is the truth.
July 4, 2019
There are many reports of their grow rooms having mold. Avoid at all costs.