Tru Greenthumb - Castle Rock

Even before I stepped foot into this place I had called into the shop and asked a pretty easy question and whom ever it was on the other end was just plain rude it was a female but just from that experience I will never step foot into this establishment.....customer service is key and who ever worked late the night of the 10th of October you should really be ashamed of yourself for treating a customer like shit even through the phone...

This place is awesome. Friendly staff. Great products.

Went there today for the first time. It was worth the 10mile drive. Bright,pleasant atmosphere. Well stocked. Friendly, respectful, knowledgeable budtender (Hi Mary!). Lots of fun pluses - callback list for out of stock items, frequent "takeovers' by various growers (discounts for their products" on takeover days). Senior and veterans discounts.

Very quick and painless. Great music playing. Great vibes. Awesome selection. Decent prices. Great customer service. Will be back.

I come in every (other) Friday and there’s always great service and helpful staff members. I’m picky about what I smoke and they always have suggestions for my needs and guide me on what to use to help my insomnia and appetite. I love their deals and the store all together.

Nice staff, good products at decent prices!

Really helpful. Both budtenders working were very nice and answered all of my questions and showed me gear and product. I didn't feel rushed or talked down to because of my questions. The young lady listened to what strains I liked and what I was looking for, she showed me several new buds and I couldn't be happier with these choices.The prices are very reasonable too. This is my new favorite shop.

Quick easy. Especially online pre-order process of great!

Love this shop! Always my go to place. Great selection and love that they offer so many discounts everyday!

Pretty convenient and friendly staff went there awhile ago for first time Now I’m gonna place a puck up order definitely would recommend

It was well worth the drive from Longview.

I always enjoy visiting here. Prices are good, staff knowledgeable, and I can find what I need. Thank you

They almost manage to hit the right spot with their fire flavors all the way to the feeling. I'm a very picky person due to my anxiety and they have never gave me anything that wasn't a perfect match for me. Great staff great environment and for me a great location. I just got this stuff called The Razz and it's perfect for my medical problems. Sorry was hella baked when I wrote this 😅.

Its very laid back, relaxing and welcoming. The staff are extremely helpful and so kind. Definitely, recommend everyone to go there. We will definitely be repeat customers.

First time visit after moving to the area. Best prices around and good staff.

Great customer service good atmosphere. Price is a bit high. Will definitely shop here again.

Stopped in after working the area, it’s Friday night a new COD just dropped, Leafly says they have a strain I’ve been wanting to try for gaming. Well maybe they had it maybe they didn’t, the girl that put her phone down to help me barely looked, seemed like she’d never heard of it and was very inconvenienced that I was looking for something specific. So chose something else and asked the price, all I get is prob 40ish (ended up being much cheaper) as her coworkers conversation was more deserving of her attention. It’s a clean shop, seems well organized, but I think I’ll stick to my regular shop in Longview where the employees have personality and knowledge…

Always the best products offered by the very best budtenders on the planet🍒

It’s a good experience

Great shop!!! Went in at 9pm and place was clean, smelt good and your employees were on point. Was supposed to mention their names but the preroll they recommended made me forget... Thanks guys!!!

Listen, some of the reviews below have issues with things unrelated to the actual establishment and maybe need to check their privilege, understand laws for weed and alcohol are different, stop projecting you’re own insecurity and issues onto others and if you don’t like the product you best be also contacting the grower. Anyways. They’re always cool, knowledgeable, kind and helpful. Maybe some below don’t like when their energy is matched and people don’t get paid to be treated like dirt.

Stopped in for my first time and was very let down. I can get the same supplies at a price lower at stores nearby and have a friendlier experience. The kids working in the shop must have been having a bad day because I did not feel welcomed. And when asking serious questions about product I get responses like "umm this one is good", "this one got me really high" I will not be going back there again

I entered the store. Being almost 60 years of age. They wanted to ID me. I told them no. They told me "It's the LAW!" As I read the law. They are not required to ask. The only thing said is if the person trying to purchase looks to be under the age of 21 then they are by law allowed to ask to see ID. Me being in my late 50's and looks like it. This request for ID is unnecessary intrusive into my person, papers, and effects. With no valid reason. What is called (Violation of the spirit of the law) Undue burden on personal information. What I ended up with was the store clerk yelling at me in front of all the employees and patrons. "It's the LAW, You should be flattered I asked" I am not flattered to be called a wet behind the ears 20 year old. Nor was I flattered at the infringement on my personal information. I have never been more rudely treated. I tried calling them to discuss this issue. There is no answer. I have to give Tru Greenthumb an -F. This is a sad outcome. They had always been great on my other visits. I then went to a store and asked what their training is on alcohol purchases. I was told our training is not to ID anyone that is 30 or over. I thought it would be 35, but close enough. This was a national brand store.

I love this little shop in castle rock! It has a good selection of great "seattle" quality bud at a competitive price, while also caring about the customers on a budget. There are a few budtenders in there who seem very knowledgable and always love chatting with them when I go in! overall this place is great :D