Trulieve - Ft. Lauderdale

Even through Covid-19. They make it super easy to get your medication. Staff was friendly from the Security to the worker standing by the door. Thank you!

Tabitha hooked it up. 🛒🙏

My truelieve Family is the best in Fort Lauderdale very professional ,estaben,aliya, seharra, hurtz

I loved this place

I was a new patient today and everyone was so helpful. From the agent when I called before visiting, to the receptionist to the Budtender, Hurtz, who helped me and was very knowledgeable. I will definitely be a repeat customer here!

All of the customer service representatives are 10/10 never have had a bad experience. My favorite employee is Anthony. Always super knowledgeable and kind! Will be returning no doubt!

Evan has great customer service I love this place I recommend everyone to come here all the Employees are awesome good vibes

Nina was Awesome. Great service

This is my favorite Trulieve location. The service and product are both spectacular. Five stars is not enough! Both Johnny and Evan were extremely helpful and knowledgeable. I will definitely be returning to this dispensary.

Kareem provided excellent service! Exceeded expectations!

I love the friendly, knowledgeable staff. if I have a question, the clerk does all they can to get you there answer. Great staff, clean waiting area.

Very helpful and knowledgeable

The staff make the office everything was warm and comfortable and very friendly

Best location for great customer service!! Went in for a few items and Dakota was super helpful in educating us in the delta 8 ratio products, great help with decreasing my anxiety when I medicate..10/10 would recommend this store in the future!!

Scott and his staff are awesome, knowledgeable and friendly. Dispensary is clean and new. Highly recommend.

I was helped by this awesome Gentleman Dakota. Extremely knowledgeable very nice , He went out of his way to help me look for what I needed. my good experience with him will have me coming back!!!

If I could rate them 10stars I would, Rudy is such an amazing person to work with, he knows exactly what I'm looking for everytime I go there. He really makes it feel like a family there. I will never go to another location. I actually go once a week just to check on my fort Lauderdale family. Even the front desk staff is amazingly friendly and welcoming. I work as a regional manager and have seen many people come and go in industries like this and I have to admit that they have a very strong team. Thank you guys especially Rudy for making each and every visit better then the last. HIGHLY RECOMMEND THIS LOCATION!!

Trulieve getting 1 star all because of 1 person. JUAN THE SO CALLED “manager” IS THE MOST IGNORANT AND RUDE EMPLOYEE I HAVE EVER EXPERIENCED!!! I’ve been coming to the store for over a year and every employee and manager has been fantastic, except for today when I met Juan. I placed an order last Thursday when they were having a sale and they never sent me a completed order text or email, for me to pick up within the 24 hours..I called the mainline, spoke to an operator and they said I would have to go in the store as she sees nothing on her end that would cause them not to fill my order on time. I did that but the sale ended the day before when I should have gotten conf to pick up. it was their mistake they didn’t fill my order , they admitted that but JUAN DECIDED NOT TO honor the DISCOUNT EVEN THOUGH IT WAS THE COMPANIES MISTAKE. Is this how Trulieve trains their managers to treat customers? He also walked away from me when In the middle of my questions bc he knew he was wrong and was so incredibly rude, even the cashier apologized to me for his behavior. TRULIEVE OWNERS…. Are your managers supposed to treat loyal customers with absolute disrespect? IF ITS THE COMPANY THAT MADE THE MISTAKE SHOULDN'T YOUR MANAGER ACKNOWLEDGE AND FIX IT FOR THEIR LOYAL CUSTOMERS Or are they instructed to treat us with complete disrespect and ignorance with a response of “oh well” when a mistake is made ? THE “MANAGER” Juan At Trulieve: 40th terrace in ft Lauderdale is ignorant, rude and clueless on customer service. I will be voicing my concerns on all other platforms until someone explains to me how I can be treated with such disrespect .

Been going to this store for a while now Kareem got his stuff together gets the people in and out fast

I would like to compliment Shelby and Darian for their knowledge, professionalism, and great energy. it was my first time meeting them and I have to thank them for the positive experience. This location is often congested , however, I got lucky on this Thursday afternoon. I wouldn't hesitate in returning and asking for either of these individuals.

Great people

A very professionally run dispensary with a courteous and well-informed staff. Dean and Kaitlyn are particularly helpful, friendly, and knowledgeable. The entire staff made the visit easy and pleasurable. Location is easily located and accessible. Highly recommended.

This is my go to, it’s around the corner from my house. Although it’s in second for my favorite dispensaries but but! I will give it this the quality is always on point, and for all purposes medical they always have what you need for your’ ailments. All the tenders are great, the only ones who aren’t so knowledgeable. You’ll notice it’s like there first week, come back in two weeks and there like a professor lol so all around price and quality match up just fine. What more can you ask for.

When I arrived at Trulieve, I was warmly greeted by staff and after presenting my approval email, was escorted into the dispensary and introduced to Tabitha. She gave me a new customer orientation to help me decide which products would accomplish my pain relief. She was focused, professional and engaged me into conversation and helped me allay my fear. I purchased some vaping products by mistake, since I don’t smoke, nor ever have and was able to return some products the next day to exchange and worked with Anthony, another top notch staff member. I already feel ‘almost’ pain free and so happy I have been helped. The Ft Lauderdale location is located in a very tight strip shopping center so be prepared to wait for a parking spot. However, it’s worth it or order online and go for a speedy pickup and not have to wait.