Trulieve - Orlando Millenia

I’m very disappointed to have to write this review. The staff at Trulieve is really great. But 5 visits in a row now the THC level listed on the website is never accurate. It advertised 26% and in the store it was 16%. Similar experience the next 4 times. I understand the variation in batches, but I can’t help feeling deceived.

Yo dat homeboy Jacob stay serving that fire cuh. Every time I come thru; he be cheffing it up like curry in the 4th, some say he’s the long lost splash brother... If y’all need them trees just look Jacob, he’s got you !!!

Ancient was awesome to deal with! Very knowledgeable and friendly. This location is by far the best ran store in Central Florida. Always drive a little further to come to this one over the one close to my house. Millennia team rocks

Its very disheartening as a patient to be let down so many times whether from the website, product availability, or its delivery service. If your employees advise and acknowledge an "communication" breakdown between inventory/ product control, and management then get it resolved! The product is not all that great, but its so convenient when other dispensaries share the same issue of product availability. There are several issues from, employees not knowing the product they are "trying" to sale or push, but that is a training issue. And the payment method. During these times Truelieve investment should be in its IT development team! But what do I know, I am just a customer looking at a huge issue of its internal and external factors e.g. Communication.

Victoria from Orlando trulieve is the best ! Every time I have a question or need a recommendation on what to order she has the game down pact. She is always professional, positive and very helpful. Thank too trulieve I no longer have a swollen colon !!

been here twice and the service was amazing first leah with her unparalleled knowledge Very impressed Nivaldo didn't rush me like others have and final Victoria so warm and make you feel welcome. Good Job on Staffing Great employees

Leah A. was extremely helpful, informative, respectful, professional, knowledgeable about all the products at the dispensary, and patient with any and all questions I had. It didn't feel like just another dispensary transaction, as she was able to steer the conversation in a way that felt like I was talking to a close friend...you might want to move her up in the company, not because I know her, but because I have over 12 years customer service experience with a Fortune 500 company...and she treated me like I was Fortune 10.

Best location ever and the best employees! Joe and Sophia delivered to me today and they are so friendly and informative. Love you guys! The shop is very nice, professional, clean and well set up!

Ive been shopping solely at Trulieve since I got my card which was over a year ago. I’ve found out what strains and product to use that help with my PTSD which gives me extreme anxiety & nerve damage that cause me a ton of sleepless nights. Caitlin actually took the time to answer my questions and not only tell me what strains work better for me in the morning. Which will put me to sleep. Which might trigger my anxiety so I should try to stay away from. I’ve been using this site a lot lately cause of her recommendation on being able to see exactly what each strain specifically does from others reviews. Thank you for your help. Everyone was extremely pleasant and as always it was spotless and clean. Love the new location. You guys are awesome.

Victoria V. Excellent customer skills. Personable and great at up selling. The Millenia location is great as well. Great atmosphere.

The staff is so friendly and helpful Victoria V was so amazing and nice and she really knows her job had a great experience thank you

First and Foremost, I want to say the entire staff at this location are all amazing. I come in pretty frequently, As a walk in. Sometimes as an Online Pickup. and I know they can be pretty busy. But each and every time, whether it be Jacob, Christian, Kenny, Victoria or whoever just know I've never had one bad experience. They all treated me with extreme kindness, and showed genuine interest. Which makes the entire process way more enjoyable. If the CEO Made each location run as efficiently and as smoothly as the Orlando Millenia Location, I think she would be much happier

This location is “Truli” the best of all. I visit regularly other dispensaries until this one. Forever my place to go for my medicine. Happy Belated Birthday to the Best “Amanda OG” she really got the strains perfect. Thank you very much for your help. I will shop here again today and again and again. Your location is awesome.

Fast and friendly service whether delivery or pick up.

I made an order online to pick up after work, and though they were out of one of the items, called very promptly and were very helpful in helping me choose a substitute over the phone. Everyone I interacted with, be it in person or over the phone, was just lovely. I checked in online and only waited a few minutes to pick up my chocolate and wax with Jason A at the express window. He was very friendly and made an effort to pronounce my name correctly, which I very much appreciate! He also made great conversation while working through the process and explained everything he did, and made sure to double check that my order was correct. Definitely helped turn around a long day at work!! Thank you!

john bailey was super helpful and professional. good strains people

Never a bad experience at this location!! I checked out with Nadya yesterday! She’s always so sweet and informative about the different strains

Amanda and Katrina were absolutely amazing. I am new to the medical marijuana scene and they took their time to answer any and all questions I had! They were so helpful and friendly. I actually went back a week or so later and Amanda remembered me, our conversation and even asked if their advice helped! I drive here, even tho it is not the closest, because of service like this!!

Absolutely everything (hi John I no you are reading this lol) These beautiful people know customer service.KINDNESS does matter!! Always so good to my family. I have 3 Trulieve stores closer my home, and we would still rather drive to see these AMAZING people here,Your Sunshine Fam loves you guys so much

First time here was a great experience , I would definitely recommend this place to anyone looking for a good medical dispensary. I had just obtained my medical card and decided to visit trulieve for my first time . I came in and waited shortly for staff to call me back, i was helped by Juan G and I’ve got to say I really do appreciate all the information and loved all the recommendations, i ended up trying some of the carts and flower and I’m more than satisfied with my medicine. I’ll definitely be back and i recommend this dispensary to everyone

I will forever love this Trulieve Location! The staff there is amazing and my ALL TIME FAVORITE BUDTENDER IS SUREYMA! She was so sweet, patient, and made my experience amazing!

what good is placing “online express orders” when you have to wait 45 mins in the lobby with all the walk ins?!! dear God please let other dispensaries get edibles so I can stop coming here. SLOW in store SLOW DELIVERY (4 days plus $15 charge). Bud is overpriced and their made up strains barely get you high

Best Trulieve location I have had the pleasure to go to. My order was successfully made and the wait was no time. The rosin carts are amazingggg

Jordan provided an excellent customer experience! She definitely went above and beyond to make my shopping a pleasure! Thanks Jordan & Millenia Crew!