Trulieve - Rockville

The staff is awesome organizing a bunch of angry and confused people takes class and patience. This morning they showed all of these straits. Great job

i guess people will have to come and see for their own experience how the customer service is for themselves or tried to call and ask questions... interprice Big Companies like Harvest should have little more respect for their customers specially on this uncertainty times. I saw a guy the other day asking about his peak puffco why it doesn't function and the answered wasn't very pleasant. poor guy .. i though it was just him,but last time I went i got carried because my name was Spanish and today it was the same mean attitude like I had been disrespectful or nothing. I can't ask a simple question about my medicine because I get sent back to the computer the harvest website where they could allow people to see what medication is best for them or for me. sad the world we live on.

I love this dispensary. I’m on my way back to replenish my stock! Quality is very important to me and they never fail. I’ve tried almost every strain here and have been more than satisfied. I wish I could pinpoint you to one specific consultant , but they’re ALL great. You will be in good hands regardless.

Harvest is always a good deal with great customer service. The line on 7/3 was excessively long, but I think the discomfort was the extreme heat. However, the deal was great and available again on 7/4, so I was back there without the line. Always have a fun time and an easy banter between all the bud tenders. Give them another try, because things happen, doesn’t mean it’s always the norm.

Very friendly staff, always helpful. Also I appreciate how they take the time to learn how to pronounce someone’s name, very respectful. Overall this is my favorite dispensary!

I am a Harvest "frequent-flier." They always have the best price and selection. Staff is friendly & knowledgeable. The security guard, Pow, was very helpful and made sure everyone was organized and safe. Best place in Rockville, hands down.

Best deals and staff Ive come across in MD. Only downside is flower deals are super scarce since quarantine.

My overall experience with Harvest was great! Dispensary was very clean and the staff was friendly and knowledgeable...I felt they really were interested in what I was looking for. Definitely going to make here my home dispensary ... and the price is always in my budget!! Keep up the good work guys

Staff is amazing and helpful. Products are top notch. This is my go to spot. Thank you so much and shout out to Dexter !

Awesome customer service

I like how fast and efficient their curbside pick up is. When you order online you immediately receive a notification text that your order has been received.

Didn’t have to wait long and the discounts are nice

After waiting over 1hr in the heat and being treated like crap by the "security guard" and Staff i decided to leave and pick up my order at Peake ReLeafe across the street. I was in and out in less than 10 minutes, air conditioned, people were extremely kind and genuinely happy to see me. Not the case at Harvest. They almost asked people to leave and either come back later or not come back at all. Low budget and low rent establishment. With three other dispensaries so close by, no need to go to harvest ever again, in my opinion. Lost another customer Harvest!! Way to go!

I called in and asked about a special promotion they had going on at the time. On the phone, the employee informed me that the products i specifically mentioned were available for purchases and etc. I literally placed my order and arrived 30 mins later. After I arrived, I waited for about 1.5 hours after giving them my cash and card and then a hour and a half later they told me a complete different story than what I was told on the phone prior to me arriving. So in the end I drove a total of 47 mins back and forth, gathered $$, and then waited for over an hour just to find out that I was completely lied to. Sad to see so many bad reviews other than mine on here......It is a good dispensary tho just crappy service sometimes. Come on Harvest Rockville, yall gotta do better man........God Bless Yall tho

Despite a huge fiasco on their 710 deals with people standing in the sun for hours, only to find out that they didn’t limit how much people could buy, so for those who only needed to buy 1 or 2 items were told their orders were cancelled because others ordered 20-30 of the sale items. I get it, it’s a great deal, but it should have been limited to a certain amount per person, my ordered was canceled, then they texted me but there was no way to call them as the phone was not picking up. The manager was able to talk to me after 2 hours and tried to fix it. He was really trying. They just need to have a better system. It kept letting people order when the items were out.

The sales are phenomenal, if you can get through, Online ordering is iffy, and the phones won’t be answered. Don’t show up, until your order has been prepared. Then, be prepared to wait an hour in the heat The reward points are nice, but, it’s a real hassle to use them. You have to find the reward page on your cellphone, in the heat. I ONLY come for the sales

It’s so slow to get a pickup order. Not sure why it takes so long but they take your cash and ID and it’s like 15 minutes to bring out the order. Love the shop but need to get a better process for pickup.

Ryan was really helpful with getting me the right thing. Would definitely recommend

I used to go to harvest all the time, the deals on flower are good and the quality of their product seems to be improving as well. However, since covid started, they've been completely disorganised, with the longest wait times I've seen at any dispensary and a very poorly thought out pickup system. Furthermore, it seems like their out-of-state corporate managers push these infrequent but ridiculous deals (7/10 deal, seeded Oz's for 99$, etc), often with no purchase limits, that leave the store in absolute chaos. I've showed up to harvest to be greeted by a crowd of maskless, shouting people in the parking lot, with no semblance of a line, and only one security guard all but waving his gun around trying to maintain order. It's an absolute shitshow. I feel for the staff who seem to be trying to make the best of a bad situation, but it's really sad to see this go on in the middle of a deadly pandemic. Harvest's greedy corporate managers ought to be dragged from their boardroom and made to account for the chaos that they cause with this callousness

Dexter was helpful and polite . This place is fast and convenient with good prices

As many times as I’ve been to harvest this by far had to be one of my best experiences. My budtender Tyree was super patient and helpful. I came in there with no clue on how to use the point system, unsure and indecisive about what I wanted and started to get flustered. But Tyree stuck with me the entire time. With smiles and encouragement.

Always pleasant.

I enjoy this store more than any other dispensary. They don't drop the ball because there is no ball. Harvest budtenders possess an energy and knowledge base that embodies the giving mantra of the company; HRVSF The atmosphere, and customer care given to each patron is "to the Moon". Many thanks to Chris, Phylicia, Lucas, John, Garcia, Alex & Johnny.

The harvest staff are amazing, as always.