Trulieve - Stuart

The employees loudly talk shit about each other. I could clearly hear which supervisor is banging what employee. Clearly that's a violation of any work place dynamic. Its clear that the leadership doesn't give a damn about anything. In the midst of an ongoing pandemic, you have an employee Kristen that rips people phone out of their hands to create her own review. That has to be the rudest thing I have ever witness. NEVER going back, ill make the extra drive to PSL or even FTP over stuart location any day. Dont trust the reviews with Kristen in them, she more than likely wrote it herself.

Awesome store, nice location, staff was amazing. Will definitely be back.

I went in today to the Stuart office and had Brandon as my person. Brandon was very friendly very comfortable very knowledgeable and had me laughing. I will be coming back because of the friendliest and Brandon!!

I just had a delivery from trulieve. Johnathan T. Was a rockstar. Called me and gave an accurate time of arrival. His customer service was excellent and delivery was made with a smile. Thank you trulieve .

I love trulieve been to many locations but you guys are seriously struggling to fulfill orders in a timely manner due to social distancing. If I order 2 8ths at 11am there is zero reason that that should not be ready for pick up by 6am. Also your online ordering process is horrible as it does not filter the inventory to your pick up store you have to click through every bit of the menu and it is extremely time consuming and difficult to find what you want then you call the store directly and they text you thanks for your order with no confirmation number and say wait for a call back for pick up appointment when I specifically asked when I placed the order if it would be ready today and was told oh yeah no problem now it is 2 hours from your closing time o am already home from work and still waiting on a call... Your pick up process is broken just update your inventory per store here on good ol leafly and set up leafly pick up always works beautiful at other vendors. Seriously frustrating in these already inconvient times. I love your products and normally your service but you can't tell me you are fulfilling orders as they coming and you pull and bag 2 8ths in a 7 hour time period?!?!? It's very clear you are processing your high dollar orders first not everyone has hundreds to spend on medicine and shouldn't have to wait extra long because of it.... Terrible service since pick up only came into play....

PCB X Animal Cookies is amazing. Finally a heavier hitting indica. FL needs to continue to grow more quality strains like this and keep the costs down.

Today I received the dreadful call that my order was out of stock . I was helped by a young lady T. She was absolutely amazing I was disappointed but she uplifted the situation replaced my items with better quality flower and gummies . She had me laughing and not even caring about the mishap. Thank you T

Jillian was very helpful. This is my go to store.

I had a problem with one of my true pods so I went to see Ryan Coles; within minutes I was all taken care of... no questions asked!! I love their products and their service and their atmosphere! I drive past four different dispensaries to get to Trulieve Stuart.

Stop supporting Sunshine Cannabullies.

Ordered ground Flower Friday 11/27/20 at 8:38 AM. It was on the website and I have my confirmation number. Emailed, called, waited on hold for 45 minutes and no one ever answered. Got a call on Saturday at noon that they sold out and didn't offer me anything else. Horrible customer service,. Will not return. I don't care how cheap their products are. Horrible customer service.

My first time in Trulieve was in the new Stuart location. I was greeted with a smile and and offered a bottle of water while I waited. Once I went into the “area” I was greeted by Deranda and Zillenia (I am so sorry if I botched the spelling) both with big smiles and ready to be helpful. Offered me the amazing first time customer discount and were right on top of handling any questions that I had. I was in Trulieve for the second time just earlier today and once again, the same exact perfect service. Once into the “area”, again I was greeted with a huge smile and I had the absolute pleasure of having Deranda help me again. She was Uber polite and had got me exactly what I needed and made another perfect transaction happen. A+ worker and A+ establishment.

I love how friendly everyone is every single visit. If you have a question they do the best they can to find the answer which is rare!

I would love to TRY to give this dispensary a good review. But I have had zero luck with getting anyone to answer the phone BEFORE the virus, let alone now, & your customer service doesn't look like it's improved much either. This is how it was in Vero. I'd sit for 45 min on hold waiting to place an order, drive 45 min & wait an hour+ to get it. You have great products, people are nice, but it's CURALEAF for me!!!

After shopping here today, I became a really big fan of Trulieve. The atmosphere was amazing, and all associates were very nice and attentive! The associate that dealt with me was named Travis. This is what really made the experience for me. Travis showed me a perfect strain for the problems I was having. Thank you so much! Highly recommend this place to anyone! 10/10.

Once again another great experience love this place

Mike M took care of me and was super helpful, friendly and made the whole experience a pleasure.

I spoke with Meghan and Devi’s. They were both very knowledgeable about my issues and super friendly. I love going here as they make you feel great even on my bad days. Great service and great staff.

Felt like walking into a funeral directors office. The was dreary, sad and depressing feeling inside. The employees were trying so hard to be pleasant but they had the look of defeat written all over their faces and body language. the flower was better than I remember but the people are still the problem here.

Wow this location sets the bar! Kristin is AMAZING. So extremely helpful and kind. I can’t express enough how great she is! Makes me want to keep coming back.

Miss Trisha and Marie are some of the nicest staff around! And miss Latoya the security guard has a funny and charming personality to her that makes feel comfortable and safe.

I had a great first trip to the new trulieve in stuart , they were all so pleasant to me when I was waiting and when I went into the back, Greyson and Trisha super helpful, cant wait to go back

great flower and lots of choices best price on lighters too

Carrie, Zelenia, and Sue were all very helpful and informative when checking in. Clean and friendly atmosphere. Would recommend more stockade as products sell out instantly