DISPENSARY
MEDICAL
Trulieve - Jacksonville
Jacksonville, FL
4.7(263 reviews)
claim your store
This profile either has not been claimed by the business owner or is not currently active on Leafly. All contents and information (including business hours, operating status, and licensing information) are provided for informational purposes only and are not guaranteed to be up-to-date or complete. Claim your store.
263 Reviews of Trulieve - Jacksonville
4.7(263)
4.7
Quality
4.7
Service
4.6
Atmosphere
Sort by
Most Helpful
August 30, 2018
cant say enough positive things about this location. stagg is very knowledge and friendly, and they definitely push discounts for their clients, making sure that all vets receive them is always a bonus in my book.
cant go wrong with with this location and their products. only downside I would say is try to go earlier in the morning or when everyone is at work because this place gets busy and parking isnt great.
February 28, 2019
I typically use the delivery option which is Great. Well designed and executed. The store parking is terrible and lines if you don't show up prior to opening. In both cases (delivery and store), the people are very Friendly, Helpful and Professional. The Big Problem is AVAILABILITY of Strains!! Very limited. There are actually NO Hybrid CO2 cartridge and only 1-2 available for Indica and Sativa. The std Vap Cartridges were not much better. I will continue to stay mainly with their local competitor. Plus their deliver is FREE !!! Get with the program Truleaf!
November 28, 2020
No loyalty to customer, will make an order get a confirmation number, then get a call saying sorry we are out of stock..
October 17, 2019
Zach was very helpful
October 26, 2019
Zach is always very pleasant and very helpful. Love being able to preorder online because waiting in there is a drag. A more comfortable waiting room would be nice. All in all we are there for the drugs and the drugs are great!
November 22, 2019
The staff members are remarkable, from the front desk to the back.
Everyone is positive, with great energy. I've never had a bad experience and I've been going there faithfully since 5/19
I was assisted by Noha Perez, and he was extremely helpful, patient, & knows his the product!
Thanks Again Trulieve!!!
April 12, 2023
This is my first time so I will be back 😊 thank you everyone who was so nice to me.
August 20, 2021
Thanks for the assistance. I didn’t no anything about a credit without your assistance I was able to use that plus saved money. Thanks most appreciate Austen Cathey. That was real!
August 26, 2019
I came in and Sandra helped me in making my purchases. She suggested different vapes & cartridges & ways of usages. Very pleasent, professional.
August 20, 2022
Julianna was my great bud master today. She made sure I had all I needed. Thanks again!
May 10, 2020
This is the 2nd time Truelieve has surprised me with their service. Their products have always been great but the wait times were insane. Well, not anymore. I ordered flower online, they texted me within minutes that the order was received, thirty minutes later, the order was ready and I was told to come in and get it. My office is around the corner, 15 minutes later I was walking out of Trulieve with awesome Gorilla Grapes & Mandarin Dream. Thank you once again Trulieve for outstanding customer service. Your service was untouchable last week!
December 29, 2017
Love this place don’t go anywhere else but this dispensary!!! I have visited other dispensaries in Florida and trulieve is my top favorite best prices as well as products!!
December 28, 2019
The new Trulieve Orange Park is The Best!
Comfortable, Friendly and Professional all the way!
Thanks to Budtenders Will and the young lady
(M) were Professional and Awesome!
February 24, 2020
Good location for me! And special thanks to budtender Angel, she was great!
February 28, 2020
Tony was not there to just have you pay and leave. This guy was amazing, his whole "salad" intro pitch to a new user was official. Very informative, very personable, and i will be back. 100% there for customers, and it was greatly appreciated.
August 22, 2019
First time visit and all was smooth. I placed an online order and so glad I did. Impressed with the first flower order from here.
August 8, 2019
Everyone is very friendly and super knowledgeable!
March 8, 2020
Yessenia waited on me and she was very pleasant and explained what medicine would help me with my pain.
I recommend this store and will go back there regularly.
July 28, 2021
Love the host some more then others but all pretty great at this location and most tenders are awesome
March 2, 2019
location is awesome. parking, lines and non- informative customer service Representatives ( Not all the staff, jus certain csr's ) not so awesome. Thanx to Jes@Jax....she's one of the grrr gr8 csr's@Trulieve
February 17, 2018
First time visit and it went well. It was a good learning experience as Lars answered all my questions and was very helpful.
November 1, 2022
Best flower in town, but also the most expensive with the least number of sales and discounts. They have the worst customer service of all the local dispensaries and their facility in’t that nice. Give your money to one of the smaller operations.
June 3, 2023
I went and picked up an order and I knew that the flower would not be discounted (which was cool with me) and I am a veteran and I am also over 55, so between the two I get 30% off and when I put this order in I ordered gels (I have always gotten both of my discounts), so I picked them up I was told by the person that I cant have a discount on the candy because they were on sale (they werent, the gels cost 30.00 each (regular price is 30.00). So I called and was told that they dont discount the gels and when I mentioned that I have always gotten my discounts on the gels, the person I was talking to on the phone told me that they dont discount the RSO candy and yet there is nothing on the website stating that and that it was up the the individual dispensary to honor the senior and the veterans discount. I have heard 3 different reasons why they didnt give me the discounts. IF THIS IS HOW TRULIEVE DOES BUSINESS FIND A DIFFERENT DISPESARY. THEY DONT HONOR VETERANS OR THOSE THAT ARE OVER 55. STAY AWAY FROM THIS COMPANY. THEY HAVE GOTTEN TO BIG TO CARE ANYMORE.