
Ratings and reviews of Trulieve - Melbourne
(46 reviews)
3.9
Quality
3.8
Service
3.8
Atmosphere
Reviews 25-46 of 46
October 1, 2019
Nice location, happy to have in Melbourne!
Their waiting chairs in the front room are comfy. Wait times vary greatly based on a number of uncontrollable factors. However, if you are predominately looking for flower, and have a job (as In you can’t just run out the door any time you like), prepare to be regularly disappointed. They get flower about 3x/week and it’s nearly always ordered right out. Was just in there with a fellow disappointed patient and front desk was unhelpful in how we could resolve our empty-handedness I’m in my 2nd year of my MMJ Card and have only been able to buy the sativa flower I wanted one time at TL. They seem to always have 9# Hammer tho, if that’s your thing. Their 600 ceramic carts are my favorite. Except, it seems when I get the Co2 extracted strains they have little cannabis flavor (?) and a weird Non-flavor at that (I have 2 like it right now). Their GDP oil is a good strain for pain for me, and sleep assistance. You’ll always pay top dollar at TL but the products work.
Like seemingly ALL of FL dispensaries, no edibles, other than crazily overpriced (compared to others) capsules.
If any of their hardware fails? Save it as they have a great resolution policy.
Cannabis-Staff ( as, “bud-tender”, seems overstated given their flower supply problems.) has been generally helpful and knowledgeable.
I like that you’re able to bring recyclables in so you don’t have to put in general trash-population.
I’m hopeful they’ll eventually get the supply sorted for the overwhelming demand, in just not hopeful in the timeline as they seem to shrug when you try to get more details.
Dispensary response:
We sincerely appreciate the feedback! Our goal is to improve for the benefit of the patients and your input helps us do that!
October 8, 2019
June 3, 2020
They're doing better with their Express pick up procedure staff is always friendly and knowledgeable I've had Justin and Maureen both awesome
June 15, 2020
Knowledgeable staff and great selection. I have not had a single bad experience at Trulieve. If you are a walk-in, expect to wait. I always order online and am in and out of this place.
November 26, 2019
I went to Trulieve Melbourne on 11/25/19 at approximately 11:30 am. I was told there would be a 45 minute wait. Others left instead of waiting but I stayed because I was not in a rush. Slowly the waiting room emptied of people there before me as new customers continued to arrive. Then several of these new walk-ins, whom I watched come in, went ahead of me. They were walking in and being called within 5 minutes and there I was still waiting. I brought this to the attention of the reception staff, a man and a woman, then later to the manager. They offered no explanation and treated me poorly for telling them of their unprofessional acceptance of patients in no particular order. I have spent close to $1000.00 at this location but will not be returning. If you go there be prepared to wait a long time to then be treated like sh**.
April 29, 2020
Awesome. Everyone is super helpful, they move customers quickly it without rushing them. Maureen helped me today- she was great!!!
February 8, 2020
Maureen was great. Answered all my questions. Thanks for your help!
March 31, 2020
Helpful for my 1st time visit
Kinda had to wait but no biggie
Friendly staff
Decent product
Clean and comfortable setting
March 20, 2020
Darehn and Jordan both were so professional, kind, non-judgemental, and so informative.
You should offer informational sessions with These two coordinating it.
Will surely return. Thank you
February 29, 2020
5 stars! worth the drive
January 29, 2020
Awesome staff, always informative and smiling.
January 8, 2020
I like it
July 28, 2019
*Correction from yesterday's post My Budtender's name is Jacob Dittenber. He had been a blessing and goes above and beyond for his customers. I apologize for the error of yesterday's post. But again if anyone is new to the marijuana industry I would HIGHLY going to see Jacob Dittenber at Trulieve Melbourne he makes it very easy and knows his shit. Thanks again Jacob 👍
Satisfied Customer,
Brian Bolt
Dispensary response:
We truly appreciate the sincere words, Thunderbee! We strive to provide the highest caliber of service we can! We'll be sure to let the location know of Jacob's hospitality and your kindness! Have wonderful rest of your day and thanks for being a Truliever!
July 29, 2019
March 30, 2019
Best desp in town, do not go anywhere else!
Dispensary response:
Thanks for the love!
April 3, 2019
September 9, 2019
great flower and staff. my go too. cheers!
Dispensary response:
Cheers to you too! Thanks for the feedback!
September 17, 2019
October 5, 2019
Gas af
Dispensary response:
You're too kind!😁🙌
October 8, 2019
December 4, 2019
WORST TRULIEVE I've visited..No atmosphere and its run like a prison... I'm not shopping there again ! Why does this Trulieve have to be so different from all the others that I have visited?? No friendliness , no manager present most of the time, (he likes's hiding in the back room)... Never enough cashiers, if there were enough everyone wouldn't be so tense! TS ONE OF THE BIGGEST TRULIEVES< AND WORST MANAGED!! Only once have all registers been opened nd that was grand opening< .. WINEX. air purifiers on location are filthy!! I've mentioned this to management , and 4 weeks later still no change..no excuse,, shitty store.. sorry its in my county.. last time here !!
July 3, 2019
It’s good
Dispensary response:
Thank you!
July 19, 2019
August 17, 2019
Great place and excellent staff
Dispensary response:
Thank you for the love!
September 6, 2019
June 16, 2019
Thank you for coming to Melbourne! Products are of excellent quality and staff is helpful and always friendly! Puck Yeah!
Dispensary response:
We love your feedback, Sunshine! We will always dedicate ourselves to service and your input further inspires that dedication. Have a wonderful rest of your day and thanks for being a Truliever!🌿🙌
June 27, 2019
June 12, 2019
it has a good access and the staff is knowledgeable and patient friendly. It was a good learning experience.
Dispensary response:
Thank you so much for the kind words, Virginia! We hope to help you again in the near future!
June 27, 2019
May 4, 2019
Wonderful location with knowledgeable staff who are super kind. I had a delightful experience and found some mind blowing crumble. I highly recommend their strain Paradise Waits!
Dispensary response:
Thank you so much for the fantastic feedback, Luna! We sincerely appreciate the kind words and we're thrilled you found the relief you were looking for!
May 5, 2019
April 12, 2019
I went to be disappointed as I have been with other dispensaries near me [read my other reviews]. First, this was a new build-out as this was a thrift store for a while before.
The staff was great! Their quality hires are very knowledgeable on product and usages. They even questioned me about usage techniques and where I learned too.
I didn't buy the first visit, but after 30 minutes or more I had a smile on my face with 6-7 different products before me I could review. I can't wait for my monthly slap-in-the-face from SS as I already know what I want to purchase next week.
Dispensary response:
Thanks so much for the great review! We love hearing feedback like this, please come back and see us again soon!
April 15, 2019