Trulieve - Sarasota

Trulieve is by far the best dispensary in Florida. Best quality and biggest selection. Knowledgeable staff!! Highly recommended.

Great location, bus drops off in front of plaza, the staff is helpful and kind. The 2 star service is the lack of consistent inventory. How can you stay active and participate in society if you only have what you need some of the time. I thought it was about the patient, not the profit =(

The location is so convenient, right in the heart of Sarasota. It’s a one stop shopping excursion with Publix, the Post Office, 2 banks and places to eat!! The staff are extremely professional and mind-blowingly knowledgeable. I’ve been a “truliever” since my first visit a couple of months ago!! Great job guys 👍!!!

I have tried Surterra, MUV, and now Trulieve. Helpful staff and a nice building, but very low quality products. I feel like I was ripped off. Definitely won't be purchasing any of their products in the future. Go to MUV Sarasota if you're interested in high quality product.

obviously it is a new store. But many people came from the Bradenton store and Vincent was a wonderful presence who will be missed. IZZZZ uld t wait to visit his new store.

good service good products

I made an order from the Sarasota Beneva store for 2 eighths. Get the confirmation that it is filled and ready for pick up. So I drive the 6 miles to the store and get there and wait. Finally I get called back and they tell me my order got lost. So guys we are talking lost between me getting the text and going and getting, well trying to get my order ! The upsetting part was no manager tried to intervene and make it right!!?? As much as we patients spend monthly I feel I should have been treated with a little more courtesy all the time not just because it's the holidays. I left empty handed and went to MUV

For a new location, front staff could be more friendly

Never have had any issues as of yet. Jesse and the rest of the staff is always courteous and professional.

Staff is amazing, everyone works hard, very organized.

Love the staff but produce availability is off

Absolutely the best retail location for mmj patients. Wide variety of products and steady variety of strains on flower. Lots of knowledgeable staff members and non rush atmosphere makes for a peaceful shopping experience. Although quite busy at times one may save time by using their wonderful online order system and pay when you pickup your medicine. Nice system. Clean professional atmosphere and medically sterile environment.

They have the best selection but they just can’t get it together. The wait time is always intense and they don’t seem to care. I only shop here when I’ve exhausted all other options, and even then I often end up empty handed. The atmosphere is horrid because everyone is angry because of the wait and getting skipped because “the new system.”

I have been a client of Trulieve for years now. I felt the place was really almost depressing with multiple folks sitting there...waiting. Apparently most had been there before and knew that this was a happy place next to what or whom we were exposed to next once in the "BACK". A really nasty gentleman, using term generally, waited on us. I bring my 65 year old lady friend to this "Bring A Friend Day" to show her that it's easy and streamlined and everyone is so helpful. (I Assumed since everyone one the phone I order from are the absolute nicest, most informative and at least THEY answer you when you speak. She was floored and gonna be hard to get her in here again. I'm going back to getting my deliveries because between taking HOURS to get inside to a Very Limited Product Line then being treated Very Poorly once in. All great reasons to never wish to go there again. And I wanted a dispensary here. Oh Well, like I said the gang taking phone orders are nice as one could be and more than one would even expect! Thanks, I feel better.

Beautiful atmosphere. Zen and friendly staff both at the desks and behind the scenes.

Great service, knowledgeable staff!

The wait time needs to be worked on so bad at this place, 2 hour wait for an online order and ontop of waiting outside not one but two employees come out front for a smoke break! How do you have time to send two employees out for smoke breaks infront of customers for one but yet make me wait 2 hours for One container! One darn container! Come on ! Get your MESS together!!

I would like to thank Jeanette, Sue, Stacey, Whitney, Lucy and Mike for helping resolve an issue that I had at the Sarasota Truelieve location. They followed up with me diligently until the issue was resolved. They got me the products that I wanted, gave me free delivery and a very generous bag of “swag” for the inconvenience that I experienced. This more than made up for the problem that occurred. I appreciate their excellent customer service! Thank you all for resolving this quickly and professionally! Much appreciated!

I just wanted to say, Thank you to every member of Trulieve’s staff, especially during the 2020 COVID-19 pandemic. You are my essential workers. 👏👏👏😷 From the front door to the front desk and through the door into the dispensary, every employee is working hard to keep everyone happy. You are all appreciated more than you know. 🙏👏👏👏 It’s the Trulieve CEOs, and the companies job to figure out how to keep the well dispensaries stocked. Name tags for all employees would be great. 😷

This dispensaries is absolutely garbage there generally out of stock of anything decent been waiting for Kief since it came out checking everyday never in stock if they do have something in stock guarantee you it's going to be very low THC I mean my mids being more potent than their crap they don't post THC levels online forcing you to have to waste your valuable time to go to a dispensary to discover its garbage I will never waste my time with this dispensary again

Very busy. Expect a wait. Had delivery today and Micheal was my delivery person. Very accommodating. Because of him I’ll get delivery again. But they charge 15.00 no matter how much you spend. Otherwise no problems.

My only complaint is that on 4/6/23 I asked for a copy of what I purchased for the year 2022, I was told they have a new computer system and cannot retrieve older records. I thought this was at least a medical related service as in a pharmacy. There are other reasons to keep records for even longer periods. Very irresponsible in my opinion.

trulieve finally seems to have gotten a better understanding of the placing an online order and getting you in and our efficiently. jesse was good as well, engaging with me while processing my order.

Awful. Not a good experience.