Upstate Canna Co - Schenectady

Nick was super helpful and even had some recommendations based on his likes and based on previous purchases I made. Absolutely top class customer service… see you soon Nick, thanks again for the recommendation!

Nick helped me out today, crazy quick service, great people, great weed!

Joe was very knowledgeable, accommodating, and patient while taking my order.

Nick is the man, everyone in the store is amazing and helpful though, 10/10

Rok is the best bud tender in the multiverse. Fast and friendly service.

Best customer service. Rok L helped me with the potency of there weed and what would be great since I was in a motorcycle accident 3 years ago got a lot of bones broken and just got home and smoked this weed it had me pain free I was so glad with my purchase five stars all around!!!!

Best dispensary experience every time. I’ve been to dispensaries in many different states and nothing feels more comfortable and inviting than this dispo. Nick, Gio, Rok, Elena are the best budtenders you can get. Very knowledgeable and personable. All deserve promotions. Love you guys, keep up the tremendous customer service!

Fast and reliable service always friendly and welcoming as a daily customer I have been served by just about everyone and have yet to have a single bad experience Felix is always nice and keeps everything moving smooth out front

Great customer service. Rok L knew the products and which ones to get. I will definitely be back!!!

I went in today for the billionth time & service was great as always from the ppl who greet you before coming in; I was serviced by Nick today & he was so nice & sweet. Also the lady who gave me my product with the brown hair & the blonde hair lady (sorry I don't know names) but they are the sweetest & most patient. -Maja

Great ppl nick helped out with all my stoner beeds

Very nice facility. Nick was my bud tender and helped me pick out a nice indica.

Joe was amazing and made my first time experience feel very welcoming and warm. Thank you!

A great dispensary, with great staff! To Rok, the rest of the budtenders, and everyone else; the backroom staff, the doorpersons, etc: you have a loyal customer!

Upstate Canna Co makes the days of picking up whatever few strains my dude might** have seem like shopping before malls…and then after malls which makes it…errr…lol point is they got me feeling right 😶‍🌫️🫠. I always do walk-in. Line moves quick. Even from out the door I never wait more than 20? min. But there’s times I wouldn’t expect when I can stroll right in. They open early, close late and I dont have to text if they home. I garden, but I grow my snacks bc their product is fire. Prerolls for days, huge selection. Weed water?!?Flower priced and top shelf. I’ve had most the reg budtenders and never had a bad experience. Zero anxiety if ur a new user. Super friendly. All have been knowledgeable ab the inventory and different cannabis strains and seem to believe in the product lol. But not like burnt out caricatures. Staff are professionally fun and each offers something different, but always helpful. Not just weed expertise but experienced to help guide if u new to it or apprehensive. People shopping to help pain or sleep, just CBD. Not just getting frosty on the moon. Rupa is the BEST, even though Rok is the lord of all intergalactic transdimensional budtenders?! I was told at least lololol. They always got me cracking up and I’m usually mostly not even high beforehand. Chill vibes, quality products plural and check their site bc the menu gets updated regularly. Prices are on par if not cheaper in some cases which is whatevr bc it’s a huge selection. AND they deliver!!! Special shoutout out to Gio! I ♥️ the future. Blast off

Bianca B is a helpful and knowledgeable bud tender!

Great new dispensary! So awesome to have one in the capital region. Kind people and great service, the weed is good, and they do delivery and pickup!

My dude at the door gave me the huge assist with a screwed up online order. He let me in, and got me squared away. Huge shout out to this place. 2nd time here

Every time I have visited, everyone that's working has been super friendly and kind! Even if they're packed with a line out the door, they are always speedy and reliable. It amazes me sometimes just how much the budtenders(heck, even those who man the doors/IDs!) know about everything they have in stock! You would think some information would be lost in the constant shuffle of products. Today I stopped in after a long day of work, and Joe had my back! A++ customer service. Super kind, thoughtful, and friendly! It's not often someone tells you they love their job and you believe it, but here it's truly possible. AND he had me out the door in less than five minutes!! As I enjoy my Humboldt Head and from Rize cannabis, I thank the people who made this possible!

Joe R. had some of the best customer service I’ve seen and I’m HUGE on customer service. It’s that little bit of effort that makes my day when I come in here. Love it guys!

10/10 experience. I’ve smoked for years and was curious about what the atmosphere and experience would be when dispensaries started opening in new york. The gentleman greeting customers was exceptional and the budtenders (Nick was awesome) have also been incredible and helpful every time I visit. Whether youre already a stoner or new to weed, this place will have something for you and the staff are great !!!

So I’ve been coming to Upstate Canna Co for a few months now, I have NEVER had a bad experience and I know most of the bud-tenders by name. It is a bit pricey but such is the area we are in 🤷🏻‍♂️. Last couple times I was here Rock gave me some incredible recommendations including a small pack of pre rolls of a strain called Quit Playin’ ! Absolutely outstanding. Always great quality and a wonderful experience. SHOP HERE

the environment is clear and the staff is always friendly and informative.

The store was modern and well set up. Nick made some good recommendations and I really enjoy my purchase. Definitely will be back next week.