Harvest HOC of Phoenix – Alhambra (Med/Rec)

First time and will be back. I couldn't figure out how every strain was the same price when I looked at the menu. When I arrived I understood why. They are all AAA top shelf strains, none being any better than the next, and all equal to each other. Personally, I had my mind made up on my three strains before I even entered, Sour Diesel, Chemdawg, and Lemon Diesel. Now just let me say the only one I sampled was the lemon diesel and have yet to try the other two but there is a reason for this! The Lemon Diesel alone was very very potent. The smell of all three were absolutely unique to themselves. This is show quality flower. I honestly couldn't see how they could improve on the quality of the medication in any way and that is a bold statement to make with the two other dispensaries that are very close to them and direct competition. I went because it was buy to 8ths and get one free, and what an amazing deal that is with this grade of product! Also really really like the simple, clean, modern design and set up they got going there. Keeping it simple and sharp was there thinking here and it comes across. Free gram of Bubble gum with my first order.. and somehow it smells like bubblegum! How does that work? Straight up pricing, straight up specials, straight up environment.

This is a nice place to shop for good bud and great service . I drove from East Mesa to buy here and will be stopping in again. If you are near here , stop in . Friendly staff and easy to find location.

Went here yesterday and bought 6 1/8s and a pre roll and got 6 1/8s and a preroll fo' free! From what I've tried so far it is very clear these guys take the time and care to grow propper buds. Try the dj shortt blueberry...it restored my faith in blueberry strains. the shop itself was very clean and just freshly remodeled. all staff was friendly and knowledgable. Thanks Stephen! -Stephen (the beard)

Thanks Amber for all your help on the V-Stick! The sour diesel is awesome! :-)

Such a great dispensary. They listener to their customers and go out of the way to make them happy. There's no better deal than buy 2 eighths, get one free.

loved the service and the menu had variety of edibles and flowers

Extremely seedy weed with the OG and Grape Ape that was in. Not sure what's going on there.

rug burn og is a great strain, it really satisfies my soul.

Super sweet meds !!! Awesome service !!! Clean facility. Highly recommended !!!

so to get mystery Christmas deal , u have to spend 150 bucks, that's to much ,u guys need cheaper Christmas deals.

4/17/2020 TL;DR - UGH mislabeled their online orders , changed my order to another without asking me, and refused to fix their changes to reflect my initial order, after 5-6 requests for various corrections on the total cost, quantities, and mislabeled receipts. They have become extremely careless and sloppy. I won't bother going back, and recommend you take extra precautions to review your receipts and try to fix their mistakes. --- I understand that with corona going on, service has to be a bit different, but this was horrible service and communication. Im not sure what is wrong with their employees on the floor today. Today theres a BOGO, half gram cartridges for $36. I ordered 6 for the price of 3, so it would ring up to $108 plus tax. I budgeted around $120 total. When I get to the dispensary, they had us wait in the lobby area in little corrals (4 patients in the store at a time) instead of going to the counter. They had employees filling orders behind the counter, and one guy running receipts, money, and orders back and forth from the lobby to the counter. Ok cool, I get that. No problem. The employee brought a receipt to me from the register counter to ask if things were accurate. I pointed out that a $269 total was way off, it should be around $120 since I only ordered six .5g cartridges. He told me they had to apply the BOGO still; I pointed out that event then, a $135 total would be about $15 higher than it should be for six half gram cartridges. The employee runs back to the counter. The counter staff admits their online ordering system is messed up, and that even though I ordered six .5g cartridges, a few came through on their end as full grams as it was labeled wrong on the site. I told them to just give me the strains as ordered, in six half gram cartridges. The employee comes back with an itemized list that did not name strains, but just listed the cartridges as item numbers, and that the total was $156. He asks me to review it. I pointed out that theres a series of "BOGO -$36" items and I cant really understand the receipt, but the bottom states there are 8 items and I only ordered six, and that the total was too much. He runs back to the counter. a few minutes later, he comes back with the same receipt. He asked which ones shouldn't be on there, and I pointed out I couldn't tell him, as the strains aren't listed, it just says "batch ####" and I don't know which batch is what strain. I stated that I just wanted six strains as ordered, each in one .5g cartridge. I made the mistake of giving him $160 while I figured they would fix it the problems I kept pointing out and just bring proper change back. It cant be too hard to remove two items then ring up accordingly. Ten minutes later, he comes up with a stapled shut bag and $4 in change. I see the receipt still has a total quantity of 8, so I asked why the extra two items were still on my order, and he asked again which were extra. "I don't know, the items aren't listed. It just says "cartridge" and Batch ####. You tell me what you guys added." He responds that the system was messed up, so it ordered me full grams so they just swapped them out for two half grams. "ok, so whichever two you converted from a full gram to two half grams should just be one half gram each, not two." I reiterate for the fourth or fifth time by that point that I only wanted 6 half gram cartridges and asked why he keeps ignoring me when I pointed out that the total cost was wrong, the quantity was wrong, and somewhere on there there are two extra items I have repeatedly asked them to remove, but I cant identify which because the items are not named on the receipt, they just have batch numbers. He just stares at me dumbfounded, and asks what was wrong on the receipt. WHAT THE FUCK. At that point I was beyond frustrated, so fuck it, I can afford to spend an extra $40 over what I budgeted. I told him I was frustrated, tired of them ignoring my questions and attempts to resolve their mistakes, and was done with UGH. I left. I totally understand them being in a rush with trying to get online orders completed, but damn, they messed up their online orders, ignored multiple attempts on the customers behalf to remedy their mistake, ignored simple questions from a customer, and didn't bother to simply communicate or listen. They were my primary place for years and I have gone infrequently since I moved, but Im done with UGH. Unless I have loyalty points there that I ought to cash out, I don't see a point in going back.

As far a med quality goes, A++. I've been to most of these dispensaries and UG has an incredible flower. The shatter was sort of expensive, but hopefully it's worth it. This isn't the place to go if you're trying to do snake dabs lol.. Service I give 4 stars because the staff is fantastic and very attractive. Not to say they only hire hot chicks, but I just hate buying anything, including bud, from dirty slobs who dont wash their hands. The only reason I didn't give 5 stars on the service was because I bought a gram and the home scale said 0.9. Everyone has a metric scale now, so hook it up! the difference between 0.9 and 1.3 is not that much, but might mean someone being a regular customer or going elsewhere. Thanks ya'll, peace

Longest wait time ever. I put an online order in and waited 2 hours before got the confirmation text telling me ready to pick up. At that wait time.. I didn't even bother to go pick up. R.G.

Hello my peeps(this is Iman hehe), the cotton candy was on point! Great head and body high just with a few hits. Also great job on the oil refills the exodus cheese is bomb. Keep up the good work. Keep the cotton candy, kosher kush, and rugburn on deck!!!

This was my first time coming into this dispensary and my experience was very disappointing. I called multiple times throughout the day to see if I had been there before so I would know if I had my FTP special or not. After multiple attempts with no avail I gave up and drove down there myself. Of course I was unaware that they were connected with Harvest because I was never able to get ahold of someone and I couldn’t get my FTP. Obviously that upset me, but rules are rules so I ordered anyway. I came in looking for something specific, even showed the bed tender what I wanted from the leafly app, he grabbed it, scanned it, checked me out, and i was on my way. He never verified my order with my since and I figured he got the correct product since I even showed him their own menu from leafly.. Very disappointing. I even tried to call and let them know of the situation, but every time I call it sends me to voicemail. Don’t think I will be coming back in the future.

Another greedy price raise on cookie preroll this dispensary makes me sick🤮

False advertising prices and availability. Unhelpful staff apparently more concerned with profits then medical patients

Very friendly and welcoming staff - everyone. Budtender (sorry, don't remember his name) was very professional, knowledgeable, helpful and friendly. On my first visit, Rugburn OG and DJ Short Blueberry were both very nice: excellent aroma, taste and effects. Second visit a few days later, Bubba Kush and Sweet Tooth both nice meds but quite dry. I'm sure I'll return.

First time here and was very impressed. They have a different atmosphere than other dispensaries. Almost like a like a restaurant where there is a hostess and waiting area but everything is open so. Then you place your order with a budtender who is very professional (maybe too professional and not personal enough). They have a cool menu with every detail about the strains. Then you wait in line and pass all the little impulse buys. I tried the Dr. Who (heavy on the head but doesn’t make you sleepy), Deep Cheese (super effective for stomach problems), La Chocolate (mellow body high), and Stardawg Guava (super delicious, makes me talkative and giggly). I also tried a couple cartridges; Grandadam’s OG (perfect for nighttime) and Durban Poison (perfect for the morning). Definitely a nice spot. Cute security guards when I went :)

Being stuck in a line outside waiting is not a lot of fun. A lack of online ordering made this a bit of a drag...

Urban has by far the best atmosphere, and customer service. This has been the only dispensary where I do not feel rushed, and I am able to select some of their high quality herb at my pace. I would highly recommend this dispensary due to the high quality herb, and for those who enjoy taking their time to inspect the herb he or she will be purchasing.

this shop has the best flowers in Arizona!

best flowers in Arizona...

Great mess, great prices, and friendly staff! You can't I wrong here at urban greenhouse dispensary!