Verilife - Galena (Adult Use)

Verilife sells 28g of Columbia Care ~ Love Triangle *** do not buy this **** it states Shake on description page , but after purchase the container says Kitchen Shake it’s clearly TRIM!!! Total crap waste of money!!! Verilife customer service basically doesn’t exist!!! Worst purchase ever made at this Dispensary. Verilife ~ Galena , Illinois

Verilife is very professional, while still providing a down to earth, good vibe. I’ve never waited more than 15-20 minutes, even on busy days. Everyone is very friendly and willing to help. I recently made the decision to continue to drive an extra 20 minutes to go to Galena, rather than stop at East Dubuque, I already drive an hour one way, so that means something. The only improvement id like to see is including tax on the displayed price online

This place is a bad example of a dispensary, high priced uneducated, low quality. I won’t be returning

Very professional,nice atmosphere,great fresh products. GG#4 is wonderful. Good prices. Will be returning.

I've had an account at verilife for a couple years. Last 4 of my ph# 9629. Unknowingly Purchased a product with delta 9. Called to discuss protocol for a return as I receive no benefit of delta 9 ingestion. He could have said "We don't do returns." and I would have been fine with that. For some reason he decided to convince me that I was wrong and delta 9 is great. I don't drive 60 miles to patronize a business just to call and get an argumentative tone of voice and told I'm wrong. He should have listened to me first. I wasn't calling to be convinced. How great it is doesn't matter. I don't care for it. It isn't the reason I come to the store. Now, the reason I come to the store no longer matters as I will be going to the 2 "Dispensary" stores that are closer. Plus the one in Milan. I prefer stores that listen to their customers.

Great place and so perfectly located, not to mention great staff! This is just off of Galena's Main Street and was easy to walk to from where we stayed at the cannabis-friendly Aldrich Guest House! There are lots of people waiting to help so lines are short and move quickly. There are tons of different options for flower, edibles, carts, oils, etc. And the prices are great plus they often have deals, just ask them if there are any special offers. Definitely going here again!

Amazing costumer service and very efficient.

Joshy knew what's up! thanks

Love it!

I had a good experience with your company Bailey helped me with my purchase She was wonderful.

Great dispensary. Was in on July 9th and had a great experience from start to finish.

sometimes a Karen isn't a Karen appreciate the help

Bailey took very good care me . I have made the switch to veralife everyone is kind and atmosphere is full of positive energy thanks again Bailey S.

First time visiting and very, very impressed with customer service I received. From a bit of confusion with a sale item out front to making sure a manager took care of the situation in the back. Then the mutual industry respect and great opinion on the terpene content and quality of my purchase I got from Taylor K was outstanding!! Great budtender that deserves tips for sure, please change that policy soon. Thank you again from a great Veteran and medical card home grower. I'll see you again.

Catherine was an incredible budtender! She has exceptional product knowledge that guides the novice to those more experienced customers. The ability to suggest the best selections for each customer set's her apart from the rest of us in the service industry. She goes beyond the ordinary to be extraordinary! Thank you, Loved my purchase that she recommended:)

Wasn’t feeling great, took one gummy and within half hour started feeling better & ready to get stuff done.

Best products and my bud tender Andrea w. always helps me and does an amazing job and alway super funny and friendly and knows a lot about products and deals goin on

Very organized ! Once inside friendly and efficient very professional.

Online order placed for 33% thc product, but when home, packaging indicated 27%. Buyer beware.

quick and helpful service

This place is a little different from some other IL dispensaries as far as how the order is placed and how you pick it up. It is personal, in-depth, and very friendly. The on line ordering, rewards program, and veterans discount makes this location a no brainer for me. Definitely worth the extra drive from ED.

way better prices then east Dubuque a crazy amount better this is the only place I'll shop now with all the deals the Dubuque place practically scammed me this place gives me great deals!

Awesome location and staff. I go here weekly.

Bailey S. Was a sweetheart. Josh very helpful. They both were very delightful.Would recommend this place.