YiLo Superstore - Thunderbird (Med/Rec)

My new favorite place- I don’t do flower, but I do like to get medicated using edibles. It was very clean looking. My bud tender Donna had some great suggestions and was so nice.

Service was great, the vibe was also very chill and easy going, sadly though the c02 wax I bought taste like hookah, made me wonder if it was just reclaim. I bought green Crack (blueberry flavor), and herojuana(unflavored), both had the taste of hookah, plain and simple I'm unable to use what I bought because of the taste, I did try and persevere but the taste is just overwhelming and I can't handle it. Warning to other concentrate consumers, if you want a good flavored c02 wax don't go here, however if you're looking for edibles or flower, they excel in those categories.

This place makes me feel at home! In this specific case, I’d like to give props to Jacob! My dude keeps you engaged in a friendly: professional way. And targets your satisfaction... I appreciate that! Hah Overall... I want to thank everyone at Yi-lo, for being you!

***CUSTOMER SERVICE, FLOWERS, EDIBLES*** I went to Yilo Superstore in Phoenix their 7th day open for business and I have to say I was pleasantly surprised. FIRST CLASS PLACE!!! FIRST CLASS STAFF!!! FIRST CLASS STUFF!!! My first visit was the day before Santa's arrival and for being one of the busiest shopping days of the year the staff was VERY personable and remarkably unhurried. Wade and I hooked up right away because he wasn't busy and we had talked over the phone earlier. I like to visit with people so it was nice when Brian, manager; Drew assistant manager; and Taylor and Cassie, customer service (names spelled right?) introduced themselves. Now, check this out, except for 2 interior walls in the waiting room, the walls are glass-thick bullet proof glass-ceiling to floor and huge bay windows giving the store an atrium showroom feeling***light | open air space| full of life*** *refreshing* The waiting room has large glass display cases. NIIIICCCE hand blown pipes and bongs of all shapes, characters and heights, rolling papers,etc. I was impressed except for the Raw™ glass cone filter which comes endorsed and in a glass vial for $5.99...very, nice looking yet incredibly expensive..n.I just put my $1.50 filters into a dispensary gram vial (watching my footprint). Later I can add alcohol, let sit, shake gently, drain, dry). .....Invited back into the back my immediate go to was the counter in front of this huge refrigerated wall containing an EXTENSIVE EDIBLE selection of not just palatable but sent from Heaven delicacies 30mg, 60mg, 120mg, 240mg packages. Let me repeat that...they have a refrigerated edible selection! Real BAKED GOODS..heehehee.... COOKIES..Santa didn't need reindeer to fly from my house after eating two of the three complimentary, first time guest, Yilo EGGNOG SNICKERDOODLES- they also have PUMPKIN SNICKERDOODLES available; So far, I've also tried TWINKIES, ***available in vanilla/chocolate | Indica/Sativa| pleasant weed taste*** my body, with its fibromyalgia, degenerated disc disease and OA chalanges responded better to the COOKIES and thats what its all about just ask Brian about turpins. I tried WHITE CHOCOLATE CRUNCH CANDY ***dark,milk chocolate, white chocolate | crunchy or nutty or berries | Indica| Sativa*** A Godsend for aches and pains after a loooong day of being on the bus doing last minute shopping;they have 20 something choices of chocolate bars. YS has YILO FROSTED and UNFROSTED BROWNIES, CAKES, COOKIES CANDY BARS and HEALTH DRINKS and although I'm sure I'm forgetting something, I do remember hearing YS has a Yilo version of OTTER POPS ...lmbo...going to rock that in the summer months. The FLOWERS...exquisite, the smells are wonderful; skunk, cheese, kush, lemon, berry oh my....I have tried 14 different strains so far from YS, mostly sativa. My fav? Agent Orange and Green Crack and God Bud (Indica) The FLOWERS are coated in crystals, the different colors are vivid, leaves are heathy. When I was there there were 38 different types of flowers available. Every product I asked for was available in Indica or Sativa and in the multitudes I asked for. It was during the holiday sales (%off) yet prices where $7.99 -$15.99 and up (4 price tiers all nice bud). I went back and refilled my prescription on New Years Eve day place was busy, busy and I still received, great customer service, quality medicine and educational material was available when I needed it. Yilo Superstore raised the bar quite bit, imo. Happy New Year! Peace!

Very friendly people. They take the time to talk and make great recommendations for products!

this place has no privacy to their Windows lol u can look straight inside lol. the wax looked horrible there and will definitely not spend my monies on bs concentrates. the edidles are priced the same as any where else so I fail to see why they are a Yilo Superstore.... it's like having a Costco that's the same prices as safeway. another thing is that they don't take care of their veterans. no specials or deals. the bud was all dry and prepackaged like pot can be treated like candy. it really made for a dry experience. you can definelty tell,the scam is in the price cuz 27 eighth is some dry stuff lmao. plus the fact it's prepackaged they probably have to lower the price because it lost weight as well... really disappointing these idiots are legal..

Premium bud was very untrimmed and all tiny smaller bottom of the plant nugs. Nothing like what they show you in the cheap display jars. The prices on non deal buds are way over priced especially compared to the competition in the immediate area.

Free silicone Bongs w an eighth WOW excellent

Chill place; nice people ! Price pretty much the same every where; the “Rick Sanchez” is so bomb ! Would like to know what’s it’s grown from

I came back again, and they had just ran out of a few different products I had come in for. I also was very discouraged on this visit by their pricing structure. Apparently they are phasing out their old prices... so right now on some products a 60 mg edible will be $18 but then on another edible 100 mg is $14? It makes no logical sense! They should just change ALL pricing at once. I was going to try some of their drinks, but the prices were such a turn off. The sales rep I was referring to is your outside sales rep that tries to get your product into other dispensaries. I believe they said his name was Bill. I drive from Chandler to visit your store, and I was wanting to talk with him about what dispensaries near me might have the products I'm looking for. The website only lists the name, so the only other way to get this information is to do an exhaustive search of dispensary menus or call/visit a bunch of them. At this point I don't think I'm driving across town anymore to come here.

A great place with great deals, i would recommend it to anyone! Plus they are open till 10pm!

good meds great costumer service

Inconsistent staff

love them

I don't normally leave negative reviews but this situation is ridiculous. For several days they advertise a "grab bag" for week of4/20 and 40% off of leafy orders. I place an order an call to check the price. 1st I am told it would be hard to provide the discounted price , then that the grab bag is 1. for instore purchases only and 2. discounted items don't count towards that promo. NOWHERE IS THIS STATED ON THEIR VARIOUS COMMUNICATIONS. Their response was to "create an update" instead of honoring their own words. Terrible business practice .

I had exceptional service and was recommended to the perfect edibles thanks to Minyon!!

Excellent product and wide variety of strains. Very friendly and knowledgeable staff. Ask for James he is a great budtender.

good location bad customer service

Great product and selection

first time visit was cool was greeted and felt welcomed i saw they had all kinds of deals but i was only there for one thing their CACTUS OG , definitely will be back also

I used to love the discounts I got here. Now there are no sales and it’s just not like it used to be.

I was so impressed here. Despite a lot of customers, everyone was very friendly and the wait was short. I believe a little crowded because they have later hours than most. I like the open concept here. The product is great specials are very good

As far as store fronts go, cool store, for the most part service has been great, at times a little inexperienced. as for the meds I've been a bit disappointed in the flower. first off the menu to me is confusing and the lack of being able to get a good look at the meds without a tender pulling out everything one at a time is frustrating, so far after quite a few tries the quality doesn't match the price and on more than one occasion I've gotten home only to find meds lacking potency, flavor and even smell. just smells like hay until at least the 15.99 a gram tier and even then it's iffy. Definitely great edibles selection. I will come back for the bubble hash, but will get my flowers elsewhere! Peace

Top shelf is boo boo. This place needs a revamp. Staff was expecting me to buy more than a G, next time I'm buying nothing because I'm not returning. No referral benefits. No first time visit deals. No review deals. This place sucks.