DISPENSARY
MEDICAL & RECREATIONAL
YiLo Superstore - Thunderbird (Med/Rec)
Phoenix, AZ
4.5(2,049 reviews)
2060 Reviews of YiLo Superstore - Thunderbird (Med/Rec)
4.5(2,060)
4.4
Quality
4.5
Service
4.5
Atmosphere
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Most Helpful
June 12, 2018
Today, I went into Yilo for an eighth of bud. The girl with medium length, straight brown hair and glasses seemed like she pretty much hated her job and everyone around her. No smile, no hello, just rudely called my named without even looking up. When I asked for a sativa recommendation from top tier, she replied with "I don't know" and then pointed to a hybrid on the second tier. I felt as if she was not even listening. I needed to get cash out of the ATM and when I came back she called up 2 people who were behind me so I had to wait double the time. When I asked why she didn't call me back up after calling 2 people in front of me up, she had the audacity to say I was "too slow" to get cash, after I was not aware I had to be quick. If she said that she was going to take more people I would have at least known! When I finally got called up to the counter, I gave her the cash and she abruptly handed it back saying it was the wrong amount. She never told me the amount in the first place, so how am I supposed to know? So, after all of that, I was expected to get money out of the ATM and wait for more people again. I never ended up getting bud because I had already been there for 25+ min at 11:30 am. It’s a bummer because this whole thing could have been avoided if the girl just communicated with me!
December 19, 2016
Been here 3 times everytime i get flower its seems to crumble in my hands and turn to dust. if u go here pay for top Shelf.
August 13, 2017
BEST DISPENSARY IN THE VALLEY
I've been to every single dispensary in the valley and YILO beats them all by far.
I go in every day for the strain of the day which is $19 an eighth can't beat that with a stick
April 7, 2020
please stop endangering legitimate medicinal uses for quack science.
August 6, 2017
Even tho I live in Surprise I won't get eddibles at any other place. Best in the valley.
April 20, 2016
Good location, but more like a Walgreens, no privacy at all. I read reviews saying their flowers were dry, so I went all out with top shelf & it smelled & looked great. All my flower is in a humidor now, because even at $20/g its dry as hay. The wax is like goo, no shatter & only one strain. They should tint their windows & invest in a decent grower. They sell clones too, but for about 95% of the patients, their illegal to own.. I'd only go back in a pinch, not my favorite dispensary.
July 6, 2018
What the fuck is the point of calling in an order ahead of time when you have to wait in line once you're there? what's worse is being the second person in line and having to wait because the woman at the front desk is too busy talking to some other costumer about there fucking day. get them in, get them out. I'm about done with this dispensary. between the overly talkative staff and the shitty quality I'm wondering why I still go there. I left without any product.
April 7, 2018
Yilo is one of my favorite dispensaries. they have the best edibles in the valley the new cheese litz are delicious thank you so much Donna for recommending them. I'm also stuck on the new carrot cakes and cheesecakes those are super yummy I love the selection I love the staff I will always come back because of them
January 29, 2020
Terrible service and staff.
May 12, 2019
Usually love this place, not so much today. Dude at the counter acted annoyed by my questions and they had a BOGO special that they were almost completely out of stock an hour after opening,ridiculous!!! I mean I went there literally 20 minutes after getting a text advertising the special and they had nothing in stock and they were rude about it , won’t be going back for sure.
May 29, 2017
I wish their pre rolls were more uniform. I bought 3 and each one was a different size. It went from normal to extremely skimpy. I feel cheated. Next time, look at what you're going to buy before you purchase.
February 9, 2017
great sales on edibles. I've been here twice and there were mistakes made both times (wrong product then did not give me the correct discount) but even with that frustration I will return here for the 50% off brownies and disposable vape pens
May 20, 2016
Its alright place too much seeds in the flower and there is nothing they can do and you're lucky you got seeds how am I lucky with getting seeds I can't grow my own weed that's verry compassionate for patients
April 28, 2016
I only been to this dispensary 2 times and the prices are cheap but the flower has hella seeds. I didn't get my change last time which was $4.69 And the boss has a attitude problem. I will never go here again unless I'm running short on cash . Bartender cheats u out your change and I called only for him to tell me that she charged me the wrong price for one of my flowers. But I can go get my change that was due to me.... Ill make that my last resort on medication ....
October 15, 2019
Wow, at the prices Yilo charges for flower it had better be rolled in flakes of gold...YIKES.
September 18, 2019
Second time here and will probably be my last due to very high pricing, no discounts for Sr. Citizens or veterans, taxes are not included.
Bought a Dr. Zodiac's Moonrock S. Diesel and they forgot to include the free DR. Zodiac battery as the flyer advertised.
January 8, 2021
This was by far the worst dispensary I've ever been to. Not only was I misled over the phone which is why I even made the long trip there but my budtender was severely uneducated on the product and sold me not only the incorrect amount of medicine but an entire eight of the flower is practically unsmokable due to seeds. Stay clear of this place.
January 13, 2021
🗣Nothing more than fake publicity. Your pot doesn't taste like cookies, it's messy, and I don't like it. You could use a better GreenThumb! It is wise to select a better grower as the cannabis company Mojave! I’m not wasting my money on you guys again because I’m going only to Debbie’s dispensary!!
🤦🏾♂️💨✍🏾👎🏾💰
July 3, 2017
I've been to many dispensaries in the state and I have discovered a lot of great places, but honestly? I haven't met one as balanced and as great as Yilo. The first thing I love is they got a ton of deal on really unique bongs, bubblers, and pipes. Most are really affordable and others that are just interesting (such as a glow in the dark bong). Along with that, they have a really big flower and edible selection. The edibles have a nice twist because you can decide how much thc you want in it and you can decide between sativa and indica.
Their point system and deals are fantastic. Many point systems have you reach a certain amount of points and then you can get a deal depending on how much you got. Instead, the points build up on what you buy and you can use them at any time to make the price of whatever you want cheaper. As for deals, they always make random strains strain of the day. I've seen deals as good as $7.99 a gram and $19 eighths.
Then there's the service. The people are really nice and really friendly, but unlike other places, they do it in a way that's a bit more interactive and I find it refreshing. I can tell they aren't wanting to be just another dispensary. You can tell based upon the people that work there, the interior design, and what they offer that they are wanting to take their selection to another level. That's honestly why I think these guys are honestly one of the best. If you're looking for a place that's balances all across every category, Yilo is the place for you!
October 12, 2016
Average flower at best. You can see with your eyes that it's pretty shitty flower. Always disappointed when I come here. Service is hit or miss. Overheard a manager tell an employee not to mention customer points because they don't want people leaving with free weed. This was said right in front of me! Rediculous. Wouldn't recommend. There's to many other great dispensaries.
July 12, 2020
Shady business. Tried selling a COVID-19 “immunization stabilizer” tincture that was quickly slapped with a cease and desist, tried selling seed clones that had mites and mildew, and just got caught passing off their own awful flower as Grow Sciences which starts at $50/8th and is regarded as the best in the state. The fact that they nonchalantly run their business and constantly try to do anything to get money from sick people shows us that their time in the AZMMJ market is over.
Never go to this dispensary if you have any respect for your body and wallet.
I've been here 4 times now and it is so unorganized. The check in system is terrible. you have to stand there while others pay for cbd shit and waste time. My pick up orders are ALWAYS messed up. Wrong miligrams from what I asked for or only part of the order is ready even though I got a text saying the order was ready for pick up. The only reason I tried Yilo was because they had Tangerine kush flower. And it's already gone. The fudge cheesecake and carrot cake 100mg are great in flavor! Budtenders Kevin and Wesley were really nice!
November 17, 2019
I’ll never come here again there flower is dry and the prices high. I got some Khalifa kush it was dry a looked like popcorn nugs. The second time I got there house flower it was also dry the last time I got a drink. The drink said it was one price online but in the store they say that’s a different drink. Online it says BOGO on yilo products but at the store it’s select yilo products that’s wack to me
January 19, 2022
Really upset with Yilo. Changed their prices and deals. Will not be coming back. The vape deals was the only reason for coming in. Now, not worth worth passing other dispensaries to pay the same price for shop vapes compared to name brands. Will just stick with name brands. Lose a loyal customer. Will not return.