Zen Leaf - York

Stop there today at noon on my way home. Stood in line outside for 15 minutes in 15 mph winds. before allowed into store. check in went fine. Got into store and immediately saw why I waited outside in freezing cold - they had only 2 of 7 sales cubicles available. So I and others and others stood outside and froze our asses off because MANAGEMENT WAS TOO DAMN CHEAP TO BRING IN MORE SALES ASSOCIATES. I've managed businesses for more than 40 years and this York Zenleaf has no clue about customer service. Strike 1. Short line inside not moving but after 5 minutes I am next in line for counter. During this time a line of 6 to 8 people forms inside behind me. Some move to ATM to get money and a line forms at the only working ATM. Meanwhile at counter both customers place their orders then need to go to ATM, get in line and wait their turn to get money from ATM. Meanwhile, back at the counter, both sales associates are waiting idly while the line at the only ATM that works clears so they can conclude the sales. Strike 2. I was escorted from building and sent on my way after making a comment to the customer at counter. But the rub here is this - that ATM wasn't working 2 weeks ago when I had to use one for cash. Strike 3. C'mon. man, we the med cannibus users deserve better. There are other equally good shops nearby and I suggest you find them.

So this is my second time in this place and the receptionist was great they were helpful and understanding but when I got to the pick up counter the woman was rude treating me like I should know that I was supposed to show my license again when I'm used to organic remedy where they do things differently. And she never read the special request portion where I was asking to speak to the manager about my 2nd interview with them instead she gives me this annoyed Daria look like I'm what's wrong here and says have great day bye and I'm baffled cause I was waiting for her to give me directions about my request to see the manager. I'm sry that one person could ruin the vibe for the whole store but I'd never treat a customers that poorly. But I feel like maybe something was bothering her like stress of some sort so for the sheer lack of information I'd continue going as many of the other employees are sweet and helpful.

My first choice in the area. Great staff and prices are good compared to other dispensaries around. Stock is always kept up and their hours are later than most on the area. They also have a rewards program that is ahead of most...

This is my go-to dispensary and I recommend it to every medical marijuana patient I know! My my mother and my best friends took my suggestion to go here and they love it as well! The staff treats you like you're family and they are always prepared with suggestions if you need them! Zen Leaf is the BEST dispensary in York County, PA!

I felt very comfortable with the service. It was like being a kid in the candy store!

Very nice and clean. I go here rather than organic and rise.

Everyone is so friendly, and it's very close to where I got to go so it's convenient for me to stop by

Laid back chill place Patient and curious

Staff is super helpful and kind. My best dispensary experience so far.

Love the deals staff is great !!!!!!

very friendly and helpful

Love this place!!

The Dispensary itself is beautiful. It's always clean and well kept. The staff is friendly and so helpful. Every time I go in to pick up my order it's always a little bright spot in my day. The product quality always delivers and I leave with a smile 10/10 times.

One of if not the best dispensary in my area. Employees are very kind and knowledgable. They are always sure to mention offers and points.

My first time going they had I think it was 94 different varieties at once. Felt a little overwhelmed with all the choices. But the staff was so nice and informative as well as willing to allow me to take my time choosing. I ended very happy with my choices. And they also have this awesome points system to earn $$ off of future products!

Everyone is extremely friendly & welcoming. They won’t make you feel bad for asking questions & for their recommendations! Great point system & helpful workers!

Such great energy! Everyone is super sweet :)

The people are so nice and very knowledgeable. I enjoy going there

The staff is great and friendly and always has a input on your purchase. Just perfect!

this staff is absolutely amazing. this was my first visit to a dispensary and they were so kind and informative. will definitely be returning!

I love this place! No matter who is working, the staff is knowledgeable and down right just awesome!

AMAZING staff , awesome discounts and a great menu!!

Friendly helpful

Staff is super pleasant and helpful. They have a good selection and a nice rewards program too.