M........e

Horrible experience l waited for an express order for 20 minutes. I asked to get checked to add an item and the the budtender and he refused to let me get checked in while 5 other customers came and got the orders they needed and left but made me wait for my order this was the worst experience l ever had at Ponderosa.

I got charged for the free pre-roll when I went in to pick my order up today so that was kind of disappointing. I had to tell the dispensary agent the specials the store had.

Katie was helpful and amazing, she took her time to explain all the specials and was so professional.

Very horrible experience after I entered the back of the dispensary no one was talking to anybody it's like everybody either had an attitude or decided to be quiet that day, about seven customers that were just standing there no one pointed them to what line they need to be standing in or anything like that. The store manager looks like he was just talking to someone and provided no direction. When I got up to pick my order one of the items I ordered was not in stock I had to travel all the way from Buckeye Arizona no one called me to let me know about this. I had to drive over 40 miles to hear that my order was not complete. I usually shopping here at least but the Glendale location definitely needs to have someone managing it who cares cuz the associates look like they really don't give a damn.

First time customer was not happy with the experience. The budtender was soft spoken And did not know all the deals. Had to wait 6 minutes for mgr to come and override the price. As the budtender tried to explain the pricing he got the mgr which I had to wait for them after the mgr explains the pricing the budtender was rude. Definitely didn't feel welcomed or felt customer service was good.

I shopped Oasis for the 1/2 oz special of Khalifa Kush and I had a very positive experience. My budtinder Heather was very informative on my questions. She did not rush me but took quality time to make sure my questions were answered. She was was very professional. I definitely will be back to this location because of the service and pricing. Heather is amazing.

Good quality flower at the best price in Arizona

Quality meds at a great price with great customer service.

Good quality flower with minimal wait time.

Good quality flower at a fair price. The service is great.