DISPENSARY
RECREATIONAL
Ascend Cannabis - Collinsville
Collinsville, IL
4.2(252 reviews)
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252 Reviews of Ascend Cannabis - Collinsville
4.2(252)
4.2
Quality
4.2
Service
4.2
Atmosphere
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November 11, 2022
As a medical patient, I went to this dispensary for over two years on a weekly basis. It has continued to go down hill. There is no priority of medical patients over recreational patients or even their own employees checking out for the night. Complained to managers twice. No change. Switched to different dispensary. Do not recommend this dispensary!!!
November 28, 2022
I love the staff so friendly and knowledgeable.
June 26, 2020
amazing experience! very organized from start to finish. staff was very friendly and very knowledgeable. the line moved very quickly.
November 17, 2020
I loved it! Keep it up.
January 29, 2021
I'd give this place 0 stars. First of all, I've been to many other dispensaries and their quality is isn't worth writing home about, not a bit. They have one brand of vapes that's decent and it's the only brand ever on sale. Go figure. Also, just want to state for the record that the bud isn't worth buying, the pre-rolls all taste the same and are beyond disgusting as well. Just being honest about their products first. Like I've said, I've been to many other dispensaries and I have to say, there is absolutely no reward system here. It's ridiculous! It's so over priced for the quality and then sales taxed and cannabis taxed. Crazy. They can definitely afford to give back to loyal customers with a reward system.
I understand there are "COVID" precautions, etc. BUT this place is SO beyond controlling from the moment that you drive up into just ONE of THREE parking lots being utilized. BUT you don't know which parking lot you're allowed to pull into until you get there. Why isn't this information in the email receipt that you're asked to show when you pull up? That would be helpful, first of all.
THEN, you're instructed to go and park, whether in that parking lot of having to drive to another. Now, the parking lots are occupied by at least 10-15 dispensary workers. WHY!? Why does it take 2-6 people standing in a parking space to direct me to drive into it? That's frustrating in itself... it makes me feel incompetent. Really unnecessary.
Then, you're asked to show your email confirmation code. I cannot tell you how many times these people have such a negative attitude when asking for this info. Not only that, but just tonight, I was asked by THREE other people to show the exact same info. Unnecessary.
I can't understand why it's ok for these dispensary workers to talk to clients however they want. I see a bunch of kids that just stand around and take serious pride in bossing people around. It's absurd.
This place is beyond stressful. If you suffer from anxiety, please be very aware that this place is probably only going to make it worse. I sincerely would send someone for you or just try a different place, even if it's a drive to get there.
I will never come back to this place again. They don't deserve my business. I won't allow myself to be treated like that ever again. I've warned you. ;)
April 6, 2021
Great dispensary with awesome prices and quality . I would recommend to shop here . Also they have a loyalty program that can get you free pre rolls or bud or edibles. So start shopping
December 9, 2022
Staff are always AMAZING, products on point, and speed of service always flows smoothly! Love ‘em! *Kimber has a great personality and was fun to work with!
November 7, 2022
Very friendly place
December 22, 2020
Super nice people! Quick and easy process for my first time visiting.. will be going back. BJ hooked me up!
October 15, 2022
The worst experience in my life the manager Brittney is a Karen if you are a hispanic stay away from this place I have never been treated so bad like I was and I been coming here for a year never had no problems until she was out in charge treats customers like we are dogs we are here to spend money your job is to help everyone regardless of there race stay away from here go else where we spend to much money on bud and taxes here to be treated like this
February 6, 2021
Love the selection of smoke and vapes. Prices are reasonable
January 9, 2021
Love the Senior, 7-8 hours.
April 27, 2020
Free water & snacks
January 30, 2021
best dispensary around the st.louis. they have very broad selection the prices are reasonable and the Atmosphere is also really professional. I hit this dispensary as much as I can.
March 16, 2021
Love their prices and selections! They are also very knowledgeable about the different strains.
January 1, 2020
Quality surprised me, even for the high prices, shout-out to Zac with the beard 🤙
March 14, 2021
Good service
July 22, 2018
I love this location! Everyone has been above and beyond when it comes to service, quality, and of course the product is fantastic! I couldn't be happier with my choice in dispensaries!
Thank you!
June 26, 2018
Great Staff and everyone is very friendly and genuinely cares about you. Can't understand anyone who may feel negative after visiting? Keep up the great work guys!!! I especially appreciate your Express Ordering which saves a ton of time if you know what you want.
June 28, 2018
Everyone is exceptionally friendly, knowledgeable, supportive, and kind.
January 29, 2019
Always nice and fast with express
July 4, 2018
I loved it very well treated and they were very educated on the products. After an medical overview they directed me to several products that I should start with.
January 5, 2022
Loved everything. My favorite spot.
August 1, 2021
Curbside pick up. Enough said.