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DISPENSARY
MEDICAL & RECREATIONAL

Captain Jack's

Leafly List Winner
San Bernardino, CA
1922.2 miles away
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2296 Reviews of Captain Jack's

4.9
Quality
4.9
Service
4.9
Atmosphere
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April 12, 2020
Verified Shopper
The W or Hilton or bud dispensary # 1 in Cali and in my heart. Planet 13 is my second favorite
April 14, 2020
Verified Shopper
I love that, even though I haven’t been to visit in 2/3 months, the staff remembers me. This company is like a big family. Good attitudes. And they care about the work they are doing, making our community a better place.
April 24, 2020
Verified Shopper
I am a loyal customer now. Great staff, very friendly and knowledgeable. I'm there every week now, and ordering through leafly makes it even faster.
June 1, 2020
Verified Shopper
Friendly service, they always have knowledgeable staff.
April 30, 2020
Verified Shopper
This place is straight up and they don't play games on their prices. Sometimes the wait is too long, but that's a good thing for them I guess. The staff is always super friendy I would defiantly recommend this The Captin!
June 20, 2020
Verified Shopper
Always great service!
May 1, 2020
Under everything that's going on it was a great experience..
June 30, 2020
Verified Shopper
Ordered to go around 1:30pm (Tuesday, June 30th). Fellas that served me were top notch. Blonde manager came around barking orders about making sure to keep track of staples and bags like they were fast food workers. Always good prices and 1 on 1 service. The manager though may need a leadership class or two though. And to the fellas that served me thank-you!!
August 8, 2020
Verified Shopper
2nd time in. Ordered online and it was ready way in advance. They were out of the flower I wanted, but the budtender, (forgot to get his name) helped me out right on the spot and came up with something very comparable. Thank you sir. No issues or wait either time so far. If you guys get Head Cheese in, please send me an orange alert. Thanks
May 2, 2020
Verified Shopper
Love this place🤗
May 2, 2020
Verified Shopper
Great place, great folks and well organized.
May 2, 2020
Verified Shopper
I ordered online and it was ready fast. Pickup was super quick and all the precautions for safety and cleanliness were followed
July 17, 2020
Verified Shopper
Everyone is so nice and knowledgeable about what is best for your needs. And since I'm over 55 I get a senior discount. Love this place. Very clean and you feel comfortable. My boys shop here and so do several friends.
May 9, 2020
Verified Shopper
I was completely disappointed that everything that I picked out online wasn’t in my order they said that they had things in stock that I placed an order for that they did not fill I had to wait longer at the counter for the girl to pick out several does different weeds that didn’t come up to my expectations I ordered a gram of weed and got a gram of rosin.
July 7, 2020
Verified Shopper
Been coming here for a couple years and I love it. Can't wait for the lounge to open up!
February 12, 2023
I got a free gift for being a first time customer yesterday and I am here to tell you even I was surprised at how potent it was. The staff is not just knowledgeable, they're patient, non judgemental, and care that you leave happy..oh and in all of my dispensary experiences I've never been told if any of my product isn't working I can bring it back within 2 weeks time, unheard of !!!
May 27, 2020
Verified Shopper
Very clean inside and staff are always professional, friendly, and helpful.
May 27, 2020
Verified Shopper
Best in the place in the IE
July 8, 2020
Verified Shopper
I came in for edible stuff and Lloyd was extremely knowledgeable. He answered all my questions about edibles, since it was my first time to try edibles, I had a lot of questions and he took the time to answer and provide personal experiences. I appreciated his patience and understanding. Outstanding service!
June 12, 2020
Verified Shopper
I always place my order online and within 10 min I receive a text saying that my order is ready for p/u. For me the whole thing from start to finish takes about 30/45 min. That includes drive time to p/u. Very convenient and fast. You don't find that in many places anymore.
June 12, 2020
Verified Shopper
This my first time in there ,order online and it was pretty fast service. Easy location ,great staff all the way in and out! Must go to place.
June 13, 2020
Verified Shopper
The selection is great with good "deals" available, and the staff is really good they are knowledgeable and very welcoming. Shop here all the time.Love it.
July 17, 2020
Verified Shopper
They need to improve the online pickup experience. As other reviewers have commented I regularly end up spending more time waiting both outside and in vs those customers who just walk up. The frustrating part is how easy this is to fix - just add more workers to the online counter.
September 6, 2019
Verified Shopper
Great place!