DISPENSARY
MEDICAL & RECREATIONAL
Captain Jack's
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San Bernardino, CA
4.9(2,292 reviews)
2296 Reviews of Captain Jack's
4.9(2,296)
4.9
Quality
4.9
Service
4.9
Atmosphere
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Most Helpful
January 13, 2018
I miss the old Captain's. This new place does not have the cool atmosphere with the outdoor area or the dab bar like the old location. They are only recreational now and no price adjustments to account for the high taxes. Today's trip cost me money in travel time, stress of driving the I-10 in a busy area, time driving aroundthe area before I realized it it actually in the same building as the strip joint, and over $15 in taxes. So sorry to say that Captain Jack's is not my #1 any longer. They've had to downgrade big time because Upland voters wanted them gone.
August 28, 2018
The single WORST experience ever. OVERPRICED...PRETENTIOUS....POOR QUALITY FLOWER...POOR DISPLAY....VERY UNKNOWLEDGABL BUDTENDER.....NOT A DISPENSERIE....NOT PATIENT FRIENDLY....CUSTOMER ORIENTED...NOT FIRST TIME WELCOMES....I WILL NEVER RETURN....NEVER.
February 22, 2018
As usual, Captain Jacks is organized and the budtenders are friendly and knowledgeable. Unfortunately, true medical users are not being served. I have previously found super high CBD strains like Ringo's Gift here, but now they only cater to recreational users who just want to get high. They also don't offer any kind of discount to medical card holders. Even though we supported the dispensaries for the last few years, we are no longer a desirable demographic.
January 16, 2018
WOW!! The best HIGH, quality products that are %100 legal? Are you serious. AND! It's in the same building as the best and my favorite Strip Club in the I.E. I am a retired United States Army Ranger. Thank you Captain Jacks for providing us with a safe place to get our medicine and have some fun without the worry of getting arrested or robbed.
Again Thank You
March 23, 2018
I drove an hour to visit Capt Jacks. It was worth the drive. All the places in my area are either running illegal storefronts or have the music cranked so loud you can’t talk to the budtender. This place is on point, clean, friendly staff, and the tenders know their stuff. Plus they are patient with customers. I’m a weekend user, so an hour drive once a month, is well worth it. Yeah, you may have to pay taxes, but that’s because this place is 100% legit, and that’s a good thing.
July 10, 2018
the location is good but this place is wack nothing like advertised. expensive bud that is dried out smells nothing like their display all smoke and mirrors to RIP you off I hate to say but I will not be going back
January 13, 2017
What can I say!! WOW WOW WOW!!! I was amazed when I walked into this shop. They're a hidden treasure, I was thoroughly walked through everything. My bud tender answered all my questions without making feel like I was annoying. I then walked myself to the dab bar to find even more amazing service. Captain Jack's should be the blue print of what every collective should be like from service to meds!! Thank you for all that you do, keep it up guys!! Blessings
May 19, 2017
More like a social club than a "dispensary". The selection is wide, prices competitive, budtenders are knowledgeable and professional. The way a dispensary should be run.
March 21, 2018
Went in today for the first time and Captain Jack’s is now my favorite place to go. Shout out to the security guy (Dyson) for welcoming me with a smile and making me feel like I was greeted by an old friend. That guy looks like he enjoy his job as well as the rest of the staff. The bud tenders were very knowledgeable and asked every question I had with a smile. Thank you Captain Jacks for your professional service and friendly environment.
May 15, 2017
A+ Dispensary
May 8, 2017
Captain Jacks=AWESOMENESS!
May 16, 2017
This place was amazing, great vibes, music, bud, and workers. Friendly atmosphere and they even have a bar to dab, hit a volcano, or spark a j or blunt. They also got dab specials on Wednesday and Friday so definitely recommend Captain Jacks.
May 9, 2017
I went over Sunday morning early so I could register and get to know the store. It went smoothly and Dezz was very helpful in finding some edibles for me to purchase. I enjoyed the experience and would like to recommend this dispensary to any potential customers.
May 9, 2017
So I just wanted to say that this is the best clinic ever in the world the workers treat you like family before patients prime location easy to get to indoor and out door seating full dab bar indoor and out door movies come see for yourself and p.s have to give a huge shout out to Adrain at the dab bar every time I go he's there and he all ways take care of you fast and easy makes you laugh and makes you feel super comfortable
October 25, 2018
BEST dispensary I've been to in the IE! as a woman, sometimes I feel unsafe going to a dispensary because most in the IE are super shady! but at CJ's I feel safe and welcome. The atmosphere is professional and music isn't too loud that you can't hear anything. definitely will be back!
February 25, 2018
basic buds , rude service
February 15, 2017
This the best spot in the IE, they have great quality. the prices are great. I buy vet-cbd for my 17 year old dog.
February 4, 2017
Capitan Jacks is the absolute best in dispensaries. Best staff, quality buds, convenient location. This place is by far the best I've ever been to. You totally won't regret coming here. No awkward staff, bunk bud. Just honesty and quality here!
September 25, 2016
Kinda far but always worth the drive best shop in upland!
February 27, 2017
CaptainJacks has an excellent variety of flower and concentrates. The people who were there are friendly and knowledgeable. The atmosphere is also fun and welcoming. The outdoor area is chill. I recommend this location to anyone looking for high quality bud at a good price. ❤️
March 6, 2019
Due to toddlers non stop autistic and medical needs now husbands renal cell carcinoma back I cant take the painful pressure and pain on my mind heart and body. So after 9 years sober. I bit the bullet walked in and made my 1st time Cbd and Smoking Cannabis purchase at Jacks. Have to say the two cashier/reps extremely knowledgeable. Atmosphere caring helpful and beyond Amazing. Even connected with another Autism Mom. Thank you Jacks for receiving me well when I was in scared, afraid and not well.
Loyal customer for good reason.. Budtenders are always helpful and friendly here. Good prices and high quality product. Today I was helped by Brenda, who showed me both the product I asked for and another similar product (great deal) based on what my priorities were. She and others have always gone above and beyond to make sure customers are warmly welcomed and thoroughly helped. Love this place!
The people there were very friendly. It was my first time there and the young man at the front desk and Tyler (I believe that was his name) were very nice and took the time to explain how things work. I will be back!
February 18, 2018
Was searching for a hard to find strain on Leafly. Low and behold Capt.Jacks popped up as the only dispensary that had it. I thought they were closed for good??? Used to go to the Upland location.
I went to their new location this morning, was pleasantly welcomed, carded and allowed inside. WOW.....the dispensary was so clean, organized, well lit, and no loud music! Bud tenders were awesome, and my hard to find strain is outstanding! I even bought another strain the Bud Tender showed me! First class operation. I highly recommend!
CJ please keep up the high standards. Glad I re-discovered you!