DISPENSARY
MEDICAL & RECREATIONAL
Captain Jack's
Leafly List Winner
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San Bernardino, CA
4.9(2,292 reviews)
2296 Reviews of Captain Jack's
4.9(2,296)
4.9
Quality
4.9
Service
4.9
Atmosphere
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Most Helpful
Super convenient especially with leafly great service! Couldn’t be any better I never leave reviews unless I’m impressed good job!
July 16, 2019
This isn’t to take away from any of the other employees there...but let’s just say Wrenn is the absolute TRUTH!! I don’t care if she’s got a line of people waiting to see her. Add me to that list and give me a number.
Her knowledge, her attitude, her customer service, her aura and her entire demeanor is the reason I LOVE going to Captain Jacks. If she’s not there, the experience isn’t the same. I’m sorry. I’d rather she assist me than the runner up of who knows their sh!t when it comes to weed. If you haven’t been there and you don’t know Wrenn, just ask for her and prepare to be swept off your feet.
I know this is an overall experience review but because of her, she’s what MADE the experience and does every time. The Mary Jane we buy based on her suggestions has been A1 and then some. Wrenn, thank you. Forever a customer while you’re there. Definitely telling people about you. Give her a raise or something because she’s THAT phenomenal. GO TO CAPTAIN JACKS AND ASK FOR WRENN WITH TWO N’s.
June 23, 2019
Clean and professional.
March 6, 2019
Due to toddlers non stop autistic and medical needs now husbands renal cell carcinoma back I cant take the painful pressure and pain on my mind heart and body. So after 9 years sober. I bit the bullet walked in and made my 1st time Cbd and Smoking Cannabis purchase at Jacks. Have to say the two cashier/reps extremely knowledgeable. Atmosphere caring helpful and beyond Amazing. Even connected with another Autism Mom. Thank you Jacks for receiving me well when I was in scared, afraid and not well.
The people there were very friendly. It was my first time there and the young man at the front desk and Tyler (I believe that was his name) were very nice and took the time to explain how things work. I will be back!
April 24, 2017
Pretty expensive, but the staff is always really cool about me being trans so its worth it
December 17, 2017
A pet friendly dispensary with a dab bar
March 21, 2018
Great spot! Dyson was a great greeter also the tender was amazing will definitely be back
March 27, 2018
This was my first time ever going to a dispensary so I really had no idea what to expect. Every single employee I encountered was nice and professional. Sam helped me. I was looking for something to help my dog. Sam was very confident and knowledgeable. I felt confident making my decision on what to get and how to use it to hopefully see results as quickly as possible in my dog. I highly recommend this place.
February 17, 2017
This place was great. I dont really like smoking so stuck with edibles, guy that helped me was super nice and spent enough time with me to understand what i was buying. Will for sure be back with the great service selection and GREAT prices
May 10, 2017
I agree with other reviews regarding the service and ambiance here. The staff is wonderful and truly does "treat you like family". Offering water to my friend and I ... we had just taken our first dabs. It was a relaxing environment outside and a friendly and helpful one inside. I hope I can find a place just as wonderful in Orange County. But until then, I will make the drive!
May 5, 2017
This place is awesome I feel comfortable coming in. Very helpful and I don't feel like I'm being judged walking in like some other places. You guys rock!!!!
May 12, 2017
Love love love this dispensary! Melody helped me she is awesome explained everything I need to know about captain jacks! I will be here every week ! Environment is so relaxing . So many great products!
February 28, 2018
I finally went to this place that I’ve been wanting to go to only to be taxed, no VA discount and no FTP hook up. SFV was good tho. I won’t be back.
February 1, 2017
Great stock and excellent customer service. Even when they're busy, your budtender takes their time to answer any questions and recommend product based on your needs/wants. I highly recommend this place to anyone from the first timer to the seasoned patient.
February 17, 2017
Great vibes
February 14, 2017
Love the concept of this place and the friendly service and great deals!!!
February 17, 2017
Best shop! Can't beat the deals and best prices out there, and close to my home. even better!
May 13, 2017
Wow great customer service and very very friendly. Best dispensary Ive ever been too Thank you Captain Jacks!
February 13, 2017
Amazing place i have been going here for three years now and haven't been disappointed great staff there Allways happy to great you and best part pet friendly.
April 13, 2017
Really nice people and atmosphere
May 7, 2019
Best cannibus storefront in the IE
A true friendly place with a helpful staff. Would be nice if carried 1/2 oz deals. Keep up the good work!
December 1, 2021
Security n parking lot vibe are so cool, front desk is quick an easy, hadn't done a review here i about a year so she had to update my info n didn't take even a minute. before i put my id away security had a smile so big i could see it theu the mask, directed me to the pick up spot and was greeted enthusiastically with more hidden smiles haha… a quick review, a congrats on selection, AND cart gurantee? If i had back all the sad carts that i reviewed from other dispensaries further away, back, that actually werent cracked, possibly fake, and dying disposables… id spend 20% of it alone HERE AT JACKS!!! Theres a lot of other dispensaries i really love, but locally and historically Jacks has been putti g it down with world class service, the people that are the face and the vendors and products they secure with enough foresight to keep it coming with deals on things that u find and like and want more of…
not many places have that.