EarthMed - Addison (Medical)

great place

I have been there twice and have had very good experiences both times. They have a variety of product and the staff has always been very helpful and very friendly. I am glad I switched over from my original dispensary

I have been to EarthMed twice. After being to two different dispensaries I have come to even appreciate EarthMed more! Very nice people! Very helpful, and they really do care. Unfortunately they are a 2 hour car ride back and forth for me, but I am thinking about moving back here, they are worth it!

Great service from everyone and the lady with the pink hair!

Everyone there is really kind and have tons of compassion

Lines are long, selection is small. But maybe I’m asking for too much when I just want to be able to find a good strain and method of use than having to settle for whatever’s in stock.

The online menu says that the dispensary has a good variety. Your store menu says different. Driving an hour away to find out you only have 1/2oz of “popcorn” buds for $220😂😂 was very disappointing. I did end up getting the disposable carts and those are very good!

These people are the real deal. Incredibly knowledgeable, super nice, and unendingly helpful. Between that and their prices, what's not to love?

Shout out to George! He took the time to listen and explain few questions that I had. He was knowledgeable. Super humble and very professional. Great customer service.

The people were amazing and it was fast service. I will say the place is not that inviting as the bud tenders are behind a glass window and hard to hear. Free gram on first visit which is nice. Purchased 8 -$60 8ths for $400. Cheaper than my last place. I will be back strictly on pricing

Great location and knowledgeable staff. The godmother of the place Paula is amazing and will make you feel at home.

The staff is very friendly and knowledgeable. Online ordering with same day pickup is easy and convienent. I highly recommend them.

Service was excellent as always.

Eonline ordering process is a little messed up it should just be categorized by substance or brand name not jumbled all together and make you go through all the pages to find what you're looking for. Also when it comes to limits because of brand names or strains it should tell you right at the time when you're putting it in the cart and not when you go to pick up your order. Every member of the staff from outside security to check in to sales cashier is always a pleasure

Very busy today at noon and I still got a parking spot right away. To get inside, It never seems to take over a few mins wait. I often walk right in the door with NO LINE! Once in, lines are usually pretty short . The key to parking here and shorter lines inside is to not arrive at opening time. The Best times are like weekdays 2-4pm in my opinion. Supply is pretty good, quality is good. Would like to see those $45 an eigth prices return.

Wow awesome team!!!! Thank you!!!

Staff is friendly and helpful but not high pressure at all. Product is top quality, deals are great and menu is the largest I've seen around here. Highly recommend!

One of the best won't shop anywhere else....

I liked everything about it. The staff make me feel comfortable. They are eager to answer all of my questions, which is awesome!

95% of the employees at Earth Med are an absolute delight. I used to look forward to my visits because they were such amazing human beings. However, there's an incredibly rude individual who made me cry. As someone with anxiety (and I know many others in the cannabis pilot program have it, too), I'd expect there to be a baseline level of compassion. That is to say, this isn't just retail. It's a medical program in which patients require a bit more care and understanding, especially with regard to mental health issues. On 4/20, I headed over to the dispensary--not in hopes of a deal, but rather a regularly-scheduled pick-up. I went online beforehand to ensure they had what I wanted in-stock. I double-checked in the book they hand you when you enter the dispensary: Both said it was available. When I got to the front, this individual was exceedingly snarky in his response regarding the product I wanted. When I asked for help, he sarcastically retorted, "Well, you shouldn't have shown up at the end of the day on 4/20." And perhaps he's right...but in the same breath, I also work and wasn't asking for one of the deals. By this point, I was pretty taken aback, and my anxiety had skyrocketed. Making on-the-spot decisions is exceedingly difficult once anxiety's kicked in. He then offered a very expensive option in a strain that doesn't work for me. Like most people, I have a budget when I go to the dispensary. When I said as much, his response was less-than-polite. "Well then I can't help you." While I didn't expect this individual to sit down and talk through everything at the window, I figured he'd offer to have another staff member help me out. Instead, his expression was flat out irritation, with a hint of a snarl. It was clear I wasn't going to get help, and I sure wasn't going to ask for it again--I wanted to get the heck out of there. I paid and hauled it to my car, where I ended up breaking down and crying. I genuinely enjoy heading to the dispensary because everyone is usually so kind, understanding, and willing to interact. This time, however, the exact opposite happened. Head here at your own caution. You'll meet some excellent, caring human beings. But if you encounter this guy, your day may not be quite as sunshine and cheery.

Awesome beautifully place. The staff is knowledgeable and caring

Everyone is so nice and helpful.

Great location.

Great selection of everything. It took me forever to get through the menu there was so much and I could see that being intimidating to people but the staff was awesome. Thank you!