3079 Reviews of Curaleaf - Gilbert
4.5(3,079)
4.5
Quality
4.5
Service
4.5
Atmosphere
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The math makes no sense! They advertise a quad at one price, but then charge you for an 8th twice, which ends up being like $7-$10 more than the advertised price. When I ask about it, they just talk in circles, but it's literally misleading prices and they just hope we get our weed and not notice the switch up. Not cool.
April 7, 2014
went and got the prerolls and got home to toke and they were just clippings, thanks for the heads up, felt uncomfortable in there
February 24, 2021
This place is a zoo. The place is nice however they were limited on alot and the wait was 30 minutes. Yes 30 minutes to buy 2 carts. They failed to distinguish the rec users from the actual patients and ruined the experience so many patients like going to the dispensary for. Demand is obviously high since going rec but they had so much time to totally separate rec from medical and its disappointing to see what greed has done.
August 1, 2013
I drove here on wednesday, arrived at 4:10 pm and walked up to the door and rung the buzzer thing. Right off the bat I thought, "they make their patients wait out here in the heat until they get buzzed in". Five minutes passed and after multiple tries at the buzzer, phone number, and waving my hands into the cameras, no one ever came to the door. I sweated crazy for no reason.
I didn't even want to come here in the first place because of the crazy un friendly store hours, but I live somewhat close to the place now. That just gave a red flag that maybe they don't care about who they are serving, just making a convenient schedule for themselves. And sure enough, no one even answered the door.
Wasted gas, made sure I was there during their store hours, no one even there.
Never coming back, lost a potential loyal customer.
March 7, 2017
Been here several times. Last two not so good. After the crazy crash of 2016 lost my points but they offered me a free edible. Fair enough. I'm there for quality not points. Last visit I bought two 18 dollar grams to try. Got home opened a pouch and it turned to dust at first touch. Ok. Tried second strain. Same thing. It was like a King Midas in reverse. Gave it a smoke and was completely speechless. The effect it had on me was not euphoria but anger at the realization I have been screwed now twice. It won't happen again. Buyer beware.
November 23, 2017
I have been coming to this location for about 4 years now and at first they were all about the patients. But now it has become more get your stuff and leave. Most of the staff have very little or to none of the knowledge of the bud they carry. They just know the price and tier of each bud and that’s about it. I would recommend to find an other dispensary before you get disappointed coming to this location. They need to find better employees!!!!!
June 17, 2017
Have been coming here for a few years but don't think I'll be back. Quality of high end has been slipping, just not was it use to be.
March 26, 2017
The set up of this place is nice, and they run some excellent specials. Both times I have come, though, they have run out of product or only have a small selection to choose from. The first time I had to asked to see 3 different flower strains listed the menu before they had one in stock, and with the dreamsteam sale there were only 2 strains available by the time I was called. Understandable when there is an outstanding deal, and of course there are waits because of it, but hopefully they can get a better supply before special promotions
March 28, 2021
Regular customer lost after dropping discounts. Really sad, I loved this place.
Should also consider having a actual pick up counter for drop off orders to help with the line.
May 24, 2014
5-24-14
Always looking for a good deal, I saw Emerald Palace has a 10% off sale this weekend. Great. I go there all the time (2-3/mo) for my meds and usually check their prices before I do. So when I checked their prices today, I was shocked to see that they RAISED many of their prices to offset the discounts. WTF! So much for it being a sale. Just a scam to get people in.
What a shame. As a fellow local business owner, I endorsed them on both my blog and my company website, as I do for several other local companies I respect. I've had many people thank me for letting them know about EP.
Not Anymore. All positive reference to EP on my websites will be removed and replaced with an explanation of the reason.
January 20, 2021
1st review. Let's go
back here for the 55 half special... I ordered through pick up cause I figured with as long as the wait times have gotten, pickup might be the way to go. I'm here 3 hours after I've placed my leafly order and guess what it's still not ready. I came because I figured maybe waiting in line would be quicker. we shall see but this is the last time I come here. it's gone so down hill. time to find a new spot.
Ever since this place changed from Emerald to Curaleaf it's gone to garbage. It started with the prices going up and now it seems like their process takes 100 times longer than it should. I did an online order, got the text to come get it and still had to wait 20-30+ mins one day. Ordered again when I got there I was told the wait was 15-20 min. Over 20 mins later still waiting. I asked how much longer because I'd been there so long at this point I had to hurry to take care of something urgent. I was told it would be 10-15 mins to get the text to go in then another 10-15 mins when I get inside. As I walked back to my car someone came out and told me I could go take care of what I needed to then come back and they would get me in next when I got there. I'd still have to wait the 10-15 mins once inside. Ridiculous! I just left. I appreciate them getting me back in right away if I had to go and come back but at that point if I didn't have to hurry it would have taken me another 30-40, that's over an hour of just waiting. That's unexceptable. I literally just left, ordered at another dispo, got the text back to pick up while on the way there, went there, was in and out in literally 5 mins, and got home before I would have made it home from here. Oh and I ended up getting a better deal because they had re-upped. Think about that... I was in and out of a dispo in 5 mins but it takes this place 40+ mins just to wait when you get there. It was the same time of day, 10 mins away. All in all this place just doesn't give AF.
October 25, 2016
I went to Emerald Palace over the weekend to take advantage of a couple of deals. Purchased a cartridge on Saturday. I had to exchange the cartridge on Sunday morning due to oil clogging the air hole. That is the best way for me to describe it. Its very difficult to draw off of. So I return to emerald palace to exchange another cartridge. Told my story to the young lady behind the counter and she went for a manager. Five minutes later they both return. The manager makes me repeat my story as if the budtender said nothing to him in the five minutes he was gone. First he says "You're the only person to ever have a problem " which i find hard to believe. Even if i am the first, that doesn't mean the product isn't bad, or that I would lie about it working. I wasnt asking for a refund. Second he says we're going to help you one more time. To which I replied, "If this third catridge doesnt work and you won't do anything, I'll never return." Well the third cartridge failed, so you were right. I won't be returning seeing as you already told me this was it for this transaction or whatever. I've been to other stores that go out of their way to make things right, I'll be shopping there
August 4, 2013
I saw the "Emerald Leaf" edible line on the greenhouses menu the other day. Today I decided to go give them a try as there have been potency & consistancy issues the green halo LLC infusion line and I needed a potent edible for pain relief. The product line looks great! Big savory, tasty, & POTENT bakery items that you will recognize if you ever frequented onyx in Peoria. Judging off of there regular fudge brownie (80 MG THC & 60 MG CBD) I would say a half is more then enough for a majority. For ultimate relief and hours of sleep eat the whole! Can't wait to try more of these! Great job guys & hope to see you soon!
June 25, 2019
The Wall-Mart of weed
June 2, 2017
Customer service was lousy the last time we visited. The person behind the counter had a bad attitude and mocked me. It seems that there is a lack of training.
With the ownership change and the addition of tax/price increase. I’m done with emerald. They already had weak flower as it was, went for the concentrates and edibles but now I’m done with the place.
July 1, 2016
Avoid this place if you can. Wait time is horrible, quote is 30 mins and ended up waiting 60+
July 22, 2021
Curaleaf Gilbert only handles complaints via phone... no text or email.. shady af!
January 9, 2014
Who the hell cares about atmosphere when they suggested donations are WAY to high and the quality is just OK. The people that work here are nice but the bud SUCK for how unfair their suggested donations are. Used to go there all the time. then there donations went threw there roof and the quality is a joke..
I don't know how the owners sleep at night knowing how bad they rip people off. I walked in looked around and just walked back out.. This shops a waist of any ones time and should just be shut down..
August 23, 2017
This place is super friendly and always has good selection of flower to choose from I recommend this place and it close to home
September 8, 2013
I really can't say enough good things about the Emerald Palace. I LOVE the daily specials and often the specials bring me in and encourage me to try strains I have not tried before! The staff there is friendly and the atmosphere is relaxed. It is a great place to go if you are looking for quality medicine and if your budget is tight make sure to check out the daily special!
September 10, 2013
Just got some Blue Cheese for $35 an 1/8 excellent quality great people. The price is unbelievable a different discount everyday. Makes you want to go daily. I have been to 5 dispensaries in the valley this is the best.