3079 Reviews of Curaleaf - Gilbert
4.5(3,079)
4.5
Quality
4.5
Service
4.5
Atmosphere
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November 30, 2016
Overpriced, leafy, airy, uncured crap. I would not send my worst enemy here.
July 11, 2016
I made my first trip to this location on Tuesday. Today was my second trip. Less than 3 minutes to be helped each time. The service was great. Very knowledgeable sales folks. They were able to answer all my questions and help me choose what was best for me.
November 9, 2015
If you suffer from PTSD or if you are in a fragile state, Emerald Palace in Gilbert is an excellent dispensary choice. The staff was extremely sympathetic to my condition. I spoke with Steven prior to my visit. He was very accommodating to say the least. I never felt at all rushed or pressured. The staff was genuinely caring and seems to hold the patients well being as a top priority. I had a very positive experience here. They seem to employ a mature knowledgable staff. This made me feel very comfortable.
Thank you Emerald Palace I will continue to do business here and will recommend you highly.
July 14, 2017
Love this dispensary, staff is amazing very knowledgeable!!
August 30, 2013
I found a portal to heaven right here in our own backyard... It's the front doors of Emerald Place (not a Chinese restaurant) but the friendliest medication center I have been to yet.
April 18, 2018
the place was cool and bartender was awesome but the manager was a real jerk they were out of the shatter I came for and what they had instead was 5 dollars more and I was 1 dollar short so bartender said he would ask his manager if he could discount 1 dollar and he told him no and made me go get a dollar wow never had that happen before don't know if I will go back
October 22, 2017
Bomb Halloween special going on today and Brandy was super helpful and sweet. The cartridge that was part of the deal is next level (gorilla glue which I’ve had in bud form before but it wasn’t this good). Great first time patient special and I’m looking forward to those double points days.
April 1, 2017
Was a first time patient and kinda knew what I wanted before walking in due to looking at the menu on lefly. I was helped by Cole who was very knowledgeable and very helpful and I appreciate that a lot Cole because I usually feel like I'm being rushed at other dispensers but not here so thanks man!! All in all I got great service so I'm happy!
August 23, 2017
I had Ryan as my budtender who listened to my issues I was having & really took his time to explain each product!!! It was awesome I love this place and will continue to bring my business to them & recommend Emerald to everyone I know!!! From the moment you walk in you are treated very professionally & with awesome customer service!!! So thank you Ryan & everyone at Emerald for such an amazing experience!!!! You guys ROCK!!!
May 19, 2014
The menu was wrong, I was treated poorly, and my meds were seedy.
June 12, 2017
The first time I went here was just awesome and every visit since then.. The most upbeat, educational place ever. They have so many special, senior discounts and points to boot.. I am really grateful to find a dispensary that offers so much .... Well done guys
November 8, 2017
This place was great! I was helped by autumn and she was so knowledgeable and friendly! Coming back for you girl!
October 1, 2014
Another thing I forgot to mention wish you guys had 10 dollar grams that would be the best
September 21, 2013
Awesome place. Friendly staff and great atmosphere. Always have daily deals.
October 25, 2017
Been here two or three times now and the staff have always been pretty friendly. The flower was pretty decent and they carry Timeless. (If you guys want to run time 2 for 1 Timeless promotions, be my guest.)
Do note that due to some Gilbert NIMBY ordinance they can't have headshop paraphernalia (like bangers) so it's just medicine. But, yes, being in nice safe quiet Gilbert means you don't have to go to the proverbial or literal wrong side of the tracks in the urban hellscape of Phoenix.
April 18, 2017
Horrible! Such a waste! Decided to give this place another shot but very disappointed in my choice. Takes way too long and they act like it doesn't matter. Anyone having anxiety problems prior to entering, like myself, should steer clear of coming here.
September 17, 2013
OK I get that this place is nice….maybe too nice. I tried their meds twice with mixed results. The Jackie White was totally dried out and tasted like old sticks & stems. Went back and complained and got a pre-roll free which was horrible as well. I did give them another try and really liked the Ace of Spades. But their prices are way to high and definitely not what I’m looking for in a State Dispensary! I would rather it not be like a fancy bank, but simple and secure, with prices that are half of what they have them. If they can do it in Colorado why not here? I’m going back to my caregiver…who is cheaper and offers a better quality.
October 28, 2013
I agree with latest posts. No good specials anymore, meds kinda dry. Worth driving west for better meds at same price. I'm sure business is not what is was couple months ago. Bring us back with better pricing
September 5, 2013
Very happy. Comfortable, safe and discrete location with outstanding customer service. You want a selection (and who doesn't?), this is your place! One look at their menu and you know that these people are serious and they care about their customers. Prices are comparable but the quality is way up there. I will drive past other dispensaries to visit Emerald Palace again. No question about it!
August 4, 2013
thumbs up before they open thats 2 thumbs down
November 29, 2015
So I'll tell you why the horrible review. I've been coming here for a few years and enjoy the products, I really do. The prices however are steep. Today was the second time I've had this rude girl as my register, same girl. I don't know if she has a problem with me or just hates her job, she "threw" the concentrates at me as they slid across the counter, my first time with her it was her attitude, she was rushing me and when I asked questions I got short, uninterested responses.. Same thing again from the same girl. She also didn't give me my 10% concentrate discount on top of that I went home and weighed my gram of agent orange crumble which came out to .7 which is now making me question to even go back. I'm not one to complain not get anybody in trouble but seriously.. I shouldn't have to go through this. Later.
June 27, 2016
I just came from your location and was rudely treated when asked if I could bring my 3yr old in,now I know most dispensary's don't allow this and I understand this but I was treated different after I returned by the employee you had working the check in register.
The bud tender was awesome and quickly and professionally filled my order but when the register employee made it a point to give me a dirty look and shake his head i know he had a problem with me (personal?),when I asked if the problem was because of my 3yr old he quickly became very unprofessional.
I've been coming to this location for almost a year and will not be back.
September 27, 2017
Just got my card and last night was my very first visit. Let me say that the customer service was absolutely amazing! From the moment I walked in the door to the moment I left with my goodies, I received smiles, hello's and great service. I'm terrible with names, but the girl that helped me was awesome! She took her time asking me questions to determine what I needed, she didn't make me feel rushed, even though there were other people waiting, and she gave me great suggestions. She was very knowledgeable and explained the effects of the different strains. If you are new to this, I would suggest visiting Emerald Gilbert. They will make you feel welcome and answer all of your questions. I will definitely be back!
February 16, 2017
Cut in line twice here and the lady at the front said it was no big deal. Bud is way over priced and has been slowly getting worse in quality which was already not that great to begin with. The last straw was being cut in line again though. If you call for a customer by name and someone else comes up it's not hard to tell them they made a mistake. Instead though, you make the mistake by just telling me to sit down because you are now helping this other person whose name you did not call. Wow.