Greenside Recreational - Des Moines

Don't go here. Service, prices, product, atmosphere, everything is bad. Except for their new parking lot surface. Avoid this place because it drains not only your pockets but your energy. I wish I could rate it lower than a star.

This was my first time visiting Greenside in a while just because it was the closest shop to me at the moment. There was a new budtender with the worst attitude I've ever experienced in my visits at Greenside! It was insane how angry and annoyed my budtender looked by me! I usually don't even write reviews but I felt like it was absolutely necessary this time. I walked in and told the guy exactly what I was looking for in what price range, and he pulls stuff off the shelf that's the exact opposite of what I said and more expensive than what I asked for! It felt like the guy wasn't even listening to me. There was no emotion on his face at all. Just a blank stare the whole time. Never saw the slightest smile once. I eventually walked out and drove further to another shop in Burien because my overall experience made me so uncomfortable. A lot of people bash this store and it's like the employees there don't even care! Fix the attitude and it might help you guys out

I went into this place on 6/21/2015 (Sunday morning). I waited outside for the place to open up. Soon as they opened, I went in and was met by a security guard named "Fletch" that acted like I was having my mugshot taken at a jail booking. I showed my ID, and he asked my to take off my hat. I did, and put it back on. Then he got shitty about it because I didn't turn somewhere to face a camera. Well excuse me, I don't know where all the cameras are in your store, and I've never had to go through this when I came to this store before. Apparently people have to take off their hat and turn their head for the camera. The security guy was extremely rude during the entire process acting like I should have somehow known what they do here. I had muttered "jesus christ" at the end of it, and walked off into the room with all the weed, after he ok'd me. He proceeded to yell at me through the shop "is there a problem sir?" he kept saying. Finally I turned around out of the pot room, went back in the front room where all the glass is at, and asked the girl at the counter for a business card and the name of her manager. I did not speak to the security guard the entire time until I left the store. He proceeded to follow me out, still barking at me wanting to know if there was a problem and said "we can take this outside". As soon as we got outside he started yelling at me with profanity, and told me I'm also tresspassing, and when I pulled out my phone, he claims I'm not allow to record anything (I was standing on the sidewalk outside) He continued to yell and scream at me, accused me of going there just to start a fight (really, I sat there for 15 minutes before you opened, because my intent was to fight with you right?) He told me I'm a pathetic person and that I must be really alone in life, continued to swear at me, which I gladly returned the favor after the way this guy acted. He continued to get in my face, literally a few inches from my face, and threatening to call the police on me. I told him, go ahead, I'll call them for you because I've done nothing wrong, and I voluntarily walked out of the store to begin with because of his constant yelling at me inside and making a scene. Some red head kid came out shortly after and asked what was going on. I clearly told them both that my issue was how rude this security guy was with the process. They claimed it's state law. The security guard kept telling the kid he needed to call the cops. The kid pretty much just sat there seeing how ridiculous he was acting, but never the less, the security guard kept screaming for him to call the cops. I told him I would be posting this on Yelp and other review websites for the way he was treating me. He said "go ahead, cry more about it, plenty of other people do the same thing and guess what we still have business here, you don't matter" The redhead kid pretty much asked me if I wanted him to call the police. I pretty much told him go ahead, I've done nothing wrong here except try to go in your store and spend my money here. Red head kid says "well you're making a scene here and we can't have that". Really? I'm making a scene? I didn't utter a single thing except the words "jesus christ" when I was in your shop. I wasn't rude to anyone, I didn't yell at anyone across the entire store like the security guard kept doing. Then he proceeded to follow me out and verbally abuse me, saying all kinds of inappropriate things, referring to insulting my personal life (this guy doesnt even know me) and yet I'm making a scene? You know... I've been to plenty of shops, I've never had someone line me up, tell me to take off my hat, and turn and face a camera, in the rude manner that this security guard did. I've also never had a security guard flip the hell out like this guy did. Never once in any other shop has this been my experience. State law my ass. This security guard just did not like any attitude what so ever. Well guess what, when you treat people like shit, you can expect someone to not like it. All I said was jesus christ... if that's enough of a reason for this guy to flip his lid in the manner that he did, and verbally abuse a customer over it, then that guy shouldn't be working with people anymore. I will NEVER come back here again after the disgusting behavior and at this point, the way the security guard treated me, I will be filing complaints with the city and appropriate agencies. That guy is abusive and emotionally unstable. Someone needs to lay off the steroids.

I felt like I was walking through airport security, very uncomfortable atmosphere. selection was decent although the bud tenders seamed a bit absent-minded. personally I'd skip this place and drive further just for better service.

First of all, their menu is never accurate. Anytime I have gone there to get something on their menu 4 out of 5 things they say are gone. Their excuse is it "sells fast". Yeah, ok. Other stores do not have the problem to the degree this place does and it points to them just not properly updating and claiming to have this or that in stock just to get you in. Be forewarned, their menu is never correct (always MUCH less than they show for strains). The other thing that is ridiculous is the ID thing. Sure I get it, but the guy at the door needing me to "take it out" of my wallet and look at it with the mag to make sure it isn't fake is ridiculous. I am over 50 years old and it is very evident I am over 21. The ID checking they use is just over the top and annoying to the customer. then you get into the buying method. A long line where you cannot even approach the items to read them through the glass or anything and must wait to pretty much have your number called. Very stupid system compared to all the other stores I've gone to. My last experience was my final one. Too many other good stores to put up with this.

I have had multiple bad experiences here. Most recently, an employee seemed to be hoarding a joint testing higher by offering advice that one should get "one of each". He attempted to say I should buy some rating as low as 19% and that the percentage had literally no effect. That is advice that I disagree with based on my years as a medical patient, "chronic"-led on this page. Back then I learned to avoid dispensaries that tried to horde the product or introduce confusion over what was actually testing well. It was the refusal of the employee to give me the order I asked him to follow through with. He refused to give more than two of the joints, going as far as to only put four in the bag. That kind of disrespect is something that I advise against accepting. There are great shops a short drive away that make up for the travel cost through better pricing alone, let alone quality and service.

I went there and asked the budtender if they had any GDP prerolls and she told me Yes! She went into the back to get the product but she returned and said they were out. Ok. She then informed me they had some other weed that had purple in the name. I looked at it and it was a sativa dominant hybrid! I go in trying to get an indica and she didnt even know the difference! Knowledgeable budtenders would be helpful. I literally live 2 blocks away from this dump but Im done with this place!

Way overpriced. Go here only if you want to be treated like a criminal!!!! "Take your I.d. out of your wallet",,,,,,,"take your hat off and face the camera" WHAT????????I will never be back and I hope this practice kills your business.

Drove here specifically to make a large purchase with my credit card. I get everything I need then they tell me when I'm cashing out that they are having issues and cannot accept a card. Why don't you tell people first? Are you afraid people will go somewhere else? He said there is an ATM, no sh#$. I'm not cash advancing a card to pay high prices on crap product. 

Every time I go here, it's ridiculously busy. Expensive flower, long lines and not a lot of good service.

I wasn't impressed . It seemed kind of ghetto not going back

triston in the glass room, always hooks it up with the dopest pipes out. check him out at des moines recreational marijuana shop (greenside recreational)

I have been shopping at Greenside for several months now. After reading several reviews, I wanted to give one also. This is a good shop and as a newer business in a newer market they are still in the process or growing and adapting. Security at the front door is always kind and friendly. I know they have a job to do especially in that specific location so I don't mind pulling and showing ID. In the back is a series stalls and a huge staff to help what I have seen as a VERY busy place. it does tend to be really loud in there, perhaps some acoustic tiling and or rugs would help. The staff are knowledgeable, friendly and helpful. They listen to what you're looking for or need and make good recommendations. I've been sticker shocked a few times but have either found something less expensive to suit my needs or they have explained it well enough for me to make the purchase. Because it is so busy at times I have felt rushed but I don't feel it was by the person helping me. I wish the selection/display was the same at each station. It's a fine line tor walk... too much product or not enough. I'd like to see them come up with a more clean, less cluttered display that is the same no matter which stall you're at. But that's just my opinion! They carry so many different strains and brands- my favorite strain is often out and different stains can be less money elsewhere but of a different brand so it's hard to know if its a good deal or not. They do take credit cards but with a $3 fee. With that said, I do recommend Greenside. They are a good shop.

I have been to quite a few stores this one definitely wasn't the prettiest but it was setup the best

I love this place! I live up in Seattle near the Lake City Way location, but since the fire there I have been making the long trip from North Seattle to the Desert Moines location at least once a week just because of the professional, personalized, friendly, knowledgeable service these bud tenders provide to each and every customer! And the great deals and low prices on everything every day are an added bonus! Can't wait for the Lake City Way location in Seattle to open up again! Hopefully it will be in the very near future!

I've been to this place twice now and both times the staff was amazing, friendly and knowledgeable. Namely one of them turned me on to silicone pipes and I have to tell you Tristan was right. Then when I came back the manager couldn't have been more friendly and accommodating. I will definitely be back.

We were pleasantly surprised to find Greenside packed, on the day before Mother's Day. There are going to be many happy Mommas, not including our Bud Tender who said he wasn't a Mother even though the guys up front said he was.

After a couple failed attempts (not Greensides fault), I finally made it Into my very first legal pot shop. I understand the security and don't blame them considering the consequences. There was a line but not too bad. I was greeted like a long-lost friend and there was zero pressure. I explained I hadn't hardly bought pot since the '70's and hadn't a clue what I wanted. By this time the shop was getting pretty busy and I told my new "personal shopper" to go help those behind me so I could browse. A few minutes later, he was back, showing options and explaining differences. I made a comment that I usually smoked gifts of shake and soon learned I could actually buy shake! Cool! Bought some + a Chocolate bar and I was set. Best shake I've ever had! ;) Must admit, the parking needs brighter lighting. Guess I'll come by in the daylight.

I love this place. Staff is chill and friendly... They offer a friendship kind of vibe where others seem very corporate almost. I really dig the space and the conversations. If you're looking for somewhere to have an experience, I would say this place does that. I'm grateful. I know you will be too!

Went to see what this place was about and met Martell (sp?) who was excellent. Knew his strains and was very helpful. Would recommend chatting with him if you swing by and want a subject matter expert. Good stuff, great selection.

This place had one great thing: accepting cards. They no longer accept cards of any kind; so why put up with a bad parking lot, lack-luster service, and pricey bud?

Was surprised another weed store had finally opened closer to home. I stopped by during my lunch break and was met by a courteous and helpful staff. Compared with my only other experience at a recreational pot store, the supply and variety was much larger and the pricing was lower. I am happy stores like this exist, and I'll be back.

Got helped by the same budtender today (twice), and he was just super slow, showed no motivation in helping me and couldn't care to smile. Plus he was unable to give me what I was asking him for. Even though they had it stocked and on the shelves behind him. So bummed! This place usually has great quick service with friendly budtenders. Walked away with nothing just to hear the door guy say you should smile more... Also, they are not consistent in the products they have along with their pricing. Certain days you can get good deals on 8ths ($25) other days the cheapest they have is $45. Tired of this place The only reason why I added a star was for the budtender manager David that handled my complaint like a pro over the phone. Rumor says there is a new rec store opening up close to them. This might have them brush up on some basic customer service and sales.

Don't like the whole lay out of this store. All you do is wait in line. Even when I was done purchasing my weed then went to the glass section and decided to get something else the worker said go back in line. I don't understand they have so many workers there with one register but as you see that there's multiple registers sitting around but they're not using it there using one it almost seems like it's like an auction store you even have a bunch of people are in the parking lot all hanging out together little ridiculous go home. I will not be visiting the store again this is the second time never liked it the first time in the beginning and I would not recommend this to a friend