Hana - Phoenix (Med/Rec)

Don’t try the 15$ flower it’s horrible

I have had 3 different bud tenders with bad vibe and attitudes out of the ten times I been at hanas. Smh

I am sadly disappointed. I was missing a bag of gummies, charged for it since they were bogo and I only received 5 in my order. I ordered a total of 8 pre rolls and only received 6. I thought the only issue was choosing a different flavor disposable since the one I wanted could not be scanned in the system.

I love this dispo. Environment, or vibe as they say now is chill but very professional. It is close by, so that is nice. They don’t do the crazy specials that others do, but always a good value and worth the trip. I bought a gram of badder, and a gram of bud. I’m looking for a new daily smoke bud and bought a gram of black banana. I don’t know if most commercial growers don’t flush their plants or don’t do a full cure. Gets you stoned but ash is mostly black and tastes like burnt chemicals. But that is a sad trend I am finding all over.

Hana has a great friendly staff, the staff's knowledge of their product is impressive! I would recommend this dispensary to EVERYONE! They always have MULTIPLE strains of Dutchie pre rolls on hand!.

Placed an order for pick up and it got confirmed but I never got a text to pick it up. I messaged and never got an answer as well as called and no one picked up? Probably not going to walk in or place another pick up since my business is no good here

For the 2nd anniversary deals, looks like the working ones lose out on the first 100 customer deals. Maybe something for us blue collar workers too??? Would be nice since lot of us are at work before you open. Keep up the good work.

On my granny’s fake teeth their customer service was on point like a cactus Joshua

The bud tender added to my order I will pay more attention.

This was my second time visiting this shop. I honestly was only returning because I purchased a drip cart that didn’t work. I brought the cart back and they exchanged it no problem. The gal suggested that if I purchased another one today she would give me two free. So I agreed because that sounds like a great deal. Boy was i wrong, after getting home and opening the package I noticed she gave me three .5 carts when I returned a full gram and purchased another one! There should have been 4 carts total and in full grams. Very frustrating to say the least, after trying the first cart with a new battery. The drip cart again didn’t work. Wow, really? Is Drip a really horrible brand or does this store not know how to store medical products in proper temperature conditions? I will be sharing my experience in the forum for further discussion. Furthermore i would not recommend the shop. It’s located in a run down warehouse that was super sketchy to find. Staff seemed very programmed to sell the deals. I never really felt that connection I get from other shops. She told me they don’t actually grow any of their own weed, they are only a re sale shop. Honestly, I feel really violated and ripped off by this store. I don’t recommend going here or buy the crappie brand call Drip concentrates are gross!

Summus sunday is ok, but I'll stick to going elsewhere. Having my name (as a med patient) being yelled across the room to find my order wasn't great, but at least it wasn't super busy. Asked for rosin edibles, got select x-bites with no QR code to see test results. Found other test results from tucson's dispo, and with some digging, it's just distillate oil with botanical terpenes added back in. I guess they didn't know about the products they sell, or they're a victim to AZ marketing. Not a great first experience. I was hoping for better from a smaller dispo.

I got a 1 gram white fire OG drip cart that that was old. It was really dark oil which I have had rosin pens before that were dark and really good. This particular pen was just live resin. I was anxious to try it as white fire OG is my favorite. Unfortunately this ended up being terrible! You can literally taste the oldness of the expired oil. The flavor should be re- named to butane fire OG because it tastes like straight chemicals. I would not recommend this shop to anyone after this experience.

Just stopped in for my first visit and they more than exceeded my expectations. Their first time buyer gift is the best I have ever seen. Their house flower is by far the most quality I have found out here (just moved from MI where the game is hard to beat, didn’t realize how good MI had it). But, I definitely just found my new spot - and it happens to be one of the closest stores to me. Thanks for taking such good care of me - everyone I talked to were incredibly friendly. I will absolutely be back!

great people great bud need I say more

I bought 500 mg worth of edibles and they took 3 grams equal to 3000 mg off my allotment. As a medical patient this is a huge inconvenience and to top it off I called them told them what happened and never got a response never shopping here again to be honest

cant use passporte as ID Big L

needs better customer service

❤️❤️❤️❤️❤️❤️❤️❤️😆

This place is overpriced and their first time patient deals suck

The girl at the front is always so nice!

Wouldn’t recommend I came in as a first time medical patient, and they refused me service due to my form of ID? They wanted a horizontal ID and I have a vertical and so refused me service. I drove 20 minutes and fought traffic to get refused service at a completely empty dispensary, 0 shoppers. Waste of time.

I visited close to closing time and noticed that with the lights off the dispensary is super hard to see from the street. I can't put my finger on why I like this shop so much, I guess its the sum of all its parts. I haven't really been smoking weed a whole lot lately, but every time I come to this location I enjoy my interaction.

I come here routinely. I placed two separate orders in order to make sure the deals I was using were fully taken advantage of. When I arrived they decided to group my orders together which ended up adding $16 to my total, before tax. I brought it to their attention and the tender said “that just how we do it, we group it together” I don’t see anywhere it says you can’t place two separate orders to maximize the deals offered. It wasn’t over my allowed limit and I feel taken advantage of. On top of that, I was not offered to use any of my accumulated points.

Tony gave me great service!