Zen Leaf - Cincinnati (Medical)

My weed tender was awesome!! Really new his shit.

I have purchases twice now the Wedding Cake an its awesome. 5.0 rating.

Just stopped by and grabbed my stuff, its always fast and they are super friendly. They have a large selection compared to other stores, prices are low as they can be, still expensive but the store employees are very knowledgeable and helpful when it comes to describing a product.

Everything about this place is inviting, from as soon as you step in to the front door, to dealing with the bud tenders. Everytime I'm here I feel welcomed, and the staff is so friendly, albeit maybe not as knowledgeable as you would think of the product,(they're not doctors or cultivators, so its okay) they definitely give some great recommendations for what I need.

Satisfied and loved everything about this place.

Linden is the best! He’s helped me both times i came in and was really informative, knowledgeable, and kind. He’s awesome and this place is awesome. The selection at have a heart is also unreal

They touch your drivers license multiple times and actually have you place it where every one else of the patrons does . I never see them disinfect anything. I used to like this place but they where masks below their nose many times . No one wears gloves though everything is a cash transaction. One young man waited on my and wanted to argue about what was available . He looked sweaty , greasy and I'm guessing had a temperature. He knew very little about product , days of use and acted like he new a lot. one time i ordered online and they had me wait for everyone else. The young man said I should have given the lady a note . they started strong but now with more people I'd be scared for my health to go there.

Emmit was my bud tender today and helped with the highest customer service and respect. Excellent service!!

More pricey than most . Everyone is professional and kind. However, the online ordering didn’t work and a strain that was labeled an indica was actually a sativa . The process they have for picks ups are not efficient and the people at the front desk do not communicate Well with the people in the back. I probably won’t visit this place again unless it’s out of necessity

by far the absolutely the best customer service and caring staff I have ever seen.

Yesterday was my first time visiting Have a Heart Cincy. First I would like to mention that the entire staff was warm, friendly and inviting. DeAsia gave me a tour of the store, and gave me lots of information on items and products that I had never seen before. She was thorough, and answered all of my questions. Have a Heart Cincy has a wide variety and range of products. This is the widest variety I've seen in the City in the last two years. I will definitely be coming back.

The staff is very nice and courteous. Also knowledgeable about the products they sell. I enjoy the whole experience!😀

Candice is the real one! She hook me up with a new strain and it was fire!

I love that every time I come I’m able to see Jr. He is a awesome person and always tries to make sure I find the right things for my situation. I don't go anywhere else and wont cause the service is just amazing. I couldn't ask for more.

Donovan rocks! I learned so much from him and everyone was very friendly.

Love Have a Heart! Great staff and great products. 10/10

Got some great advice from Lindon today on trying a new strain. Always appreciate the huge selection and the knowledgeable staff. Can get a little noisy inside when it's busy, but always worth it in my experience.

You wouldn’t know it by the outside, but this location is top-notch. Great friendly & knowledgeable staff, beautiful showroom w/ display cases. Only downside is no on-site ATM — try to be prepared & bring enough cash until they get their own.

JR is always so helpful when I stop in here. He is friendly and knowledgeable about the different products. I really enjoy coming here. Thanks JR for being an awesome bud tender.

more of a selection then last place I went to. Staff was educated and very friendly Ci Ci was very nice and helpful.

Thank you JR

Jr is the best I see him everytime! Very friendly knowledgeable and all around a great person to help you with your needs! Keep up the great work JR

I wish I could have an dislike, but I don't its clean an people are friendly an security on his job😂😂😂/ Kayla S. is always informative on products an really nice young lady!💗🌿

I came in 30 minutes before close on a Thursday & they were busy, which I expected. Every single person from the door guy, intake and budtender were incredibly nice and welcoming. I suggest filling out paperwork online & researching prior to your trip, as you can't really interact at all with the product. This is completely understandable given the current pandemic. The waiting room was inviting and comfortable. They had music playing & a few tvs with news on. Seats were socially distanced & comfy. Just a good relaxing vibe. There was a big parking lot, easy to find, good location. 10/10 would recommend. I look forward to visiting again! :)