Zen Leaf - Cincinnati (Medical)

I realized after my initial review that I didn't comment on the staff. Wonder what was happening that could have made me forget... Anyway, I've had a split experience. To be clear, all the staff are friendly and attempt to help but the quality of the staff information may vary. I've asked some questions where the staff literally looked up Leafly, trying to find an answer. When talking to some of the staff (usually younger), you get the impression that the majority of their knowledge is sativa=head high and indica=body high. JB stands out as a cut above in knowledge and recommendations. Although a gruff exterior, he is very knowledgeable and won't hesitate to shoot you straight. He's made several spot on recommendations so I'm always pleased when I get him at a visit. HaH is a great place to go.

The best dispensary in Ohio that I have been too hands down! The entire staff is awesome and friendly. Very knowledgeable. J.R. is one of the many I often deal with when I go. No need to go anywhere else. Have a heart Cincy is the best.

It’s great everyone is very nice the last 2 people I had the pleasure of meeting (Brooke and Kachera W were awesome just like everyone else

Great selections! Great experience!

Best menu around.

Love this location Ashley waited on me today and she was great. Gave me some good suggestions and had me in and out in about 15 mins. Thank you Ashley!!!💖

Excellent all around. Ashley was awesome!

Ashley was amazing! She gave me feedback on what I was buying, she was very quick, professional, and friendly! She even advised me of help needed when I inquired about it! Loved her to pieces. Will be coming back time and time again.

Great experience, I wasn’t sure what to expect. Everyone I spoke with was very professional. I was very happy with my choices. Staff answered all my questions and were very accommodating. Next time I’m in Cincy I’ll go here again.

Have a heart is the best dispensary I’ve been to. JR was very attentive, answered all of my questions, and was super knowledgeable about what strains would be best for me. The whole experience was fast and easy and I can’t wait to go back!

Went on 11/15 the best Service keep up the great job Carol Corcoran

The staff was very friendly and helpful! Also they have a huge selection! More then what’s online most times. So you may want to bring extra cash in advance for your medicine.

I had Ashley, she was helpful with the concentrates and the Pax 3 vaporizer. Everyone so friendly. Thanks!

The staff is unbelievably awesome, I have been in the customer service field for over 15 years and this team at Have a Heart is the best. JR on my last visit recommended a topical product, butterfly effect 4:1 for my knee pain and man oh man has this been a life saver, I can actually sleep at night no pain. Thank you

Jalae was fantastic to work with. Very professional and provided appropriate information. Thanks for a great experience!

This dispensary is definitely the biggest one in Cincinnati. The prices are high but since they’ve opened, they’ve come down a lot. Plus the fact that they offer other goodies (ie, broveda packs) that I haven’t seen anywhere else is nice. Hopefully the prices continue to fall and they offer more and better deals soon :)

Diverse selection, Veteran Discount. PCA Jalal has excellent customer services!

This was my first visit to a dispensary and David was really kind, warm and didn't make me feel uneducated or silly. He offered several great strains to help with my anxiety and never pressured me to buy anything I wasn't comfortable with. I'm excited to try all the goodies I got to bring home!

nice people always very helpful brooke I hope I got that right it was very nice and helpful and very lovely sorry lol

My first visit to Have A Heart Cincy with David helping me, was perfect! I couldn’t have asked for someone more knowledgeable and professional. All staff made me feel welcome and I can’t wait to go back! Thank you!

This was my first time in this facility and the staff was awesome very knowledgeable about the products and very patient with a newbie. Thank you so much Christine for the great service 🙂

Lindon was very helpful & friendly. This is my favorite shop in Cincinnati & I recommend it to all of my friends.

Hello , I have been coming to Have a Heart since June . I've had many great experiences, but today surpassed the others. Lindon helped me this afternoon and was so personable, attentive, knowledgeable , empathetic ! He spent a lot of time listening to my reasons for consuming cannabis, and was able to recommend four strands for me . I left 21 dollars under my budget, with probably two months' supply ! I am so grateful for the customer service and warmth I received while working with Lindon. Thank you Have a Heart Cincy, I'm proud to be a regular shopper , and even more satisfied than I already was. Thank you!

David was so incredibly helpful and kind with all my questions and picking out product for my needs. Thank you so much!!!