Herbal Wellness Center - North (Med/Rec)

The best deals and honestly..........the best staff and tree in the Valley 🤷🏻‍♂️ of you haven't been here yet, what are you waiting for???

HWC North ROCKS!! Awesome meds and service. Shout out to the staff for ALWAYS giving the BEST service each and every time.

Barley my second time there and I had amazing customer service ❤️ Thank you to my bud tender Allison ! She was the best and especially to Scott ! I had an amazing visit 😍 High recommend this location 💓

Great people working here, friendly and knowledgeable. Ryan helped me out very cool dude!

my budtender Jeffery was amazing not only does he know his product he does it with such a great attitude and compassion.. I will defiantly make this my spot..

Matt was my bud tender and he was AMAZING! Such a lively personality and great service. The building is stunning and you’re met with a smile from every single worker you meet eyes with. That’s rare customer service now!!! Thank you

Been going here since 2019. Will not be referring a friend or anybody at that, I had already and now they can't give me the 8th since my medical card is expired. After a specific employee said I can get it. Very disappointed! Treat me like a existing patient instead of a recreational one.

Good bud, and good service. That's why I come here!

I had a budtender named carlie who was super helpful and polite on my first visit! She gave me some super good advice on deals they were having and went over this lil packet with me they give you for your first time!

Love the vapen carts and the variety that herbal offers , these are my go to when I’m running low on funds

be carful what you buy from here. have false testing numbers an even have 2 thc percentages on their carts (vapen) . their weed is okay just stay away from organica. but this will be the last time I go to tht dispo bc I go sold a 76 thc percentage cart when it was listed as 91 percent. to me I got ripped off an deceived. I was told their isn't much they can do about it so yaaaaa. just Know you will be treated as a lick an not a actual customer!

FROM 1 ⭐ TO 5 ⭐ This is a revision of my original post. I had a mix up on my order and the situation was not handled properly by the on call manager at the 17th st and Deer valley location. The general manager followed up the following day with an amazing solution to the error. I understand prior make mistakes, and the budtender was giving me product advice and skipped over verifying the item. The issue aroused when the on call manager wouldn't resolve the matter as a new customer on their second visit. Thanks to the expeditious response from the GM and the GMs willingness to help, I will be returning as a customer! I selected this dispensary because I am medical patient who just had 4 vertebrae fused with 2 more to be done this month and can only get relief with MMJ. My doctor took me off flowers to prevent blood clots and speed up my recovery. If it wasn't for their restriction, I would continue to patron the dispensary that boarders my residence. The Herbal Wellness Center has great prices and a great selection on edibles, tinctures and drinks as well as flowers, carts and concentrates! The daily deal looks have been the best I've seen in a long time! It's a total win! PLUS!!!! Everyone there was nice and friendly, which is the cherry on top! It is only fair that I give a full review of my experience and not just focus on the one bad part of the experience. This is a good spot or at least has the potential to be a new favorite dispensary!

The person I dealt with ver rude. Was told the text was a weekly text that I get everydayday. And not good today for happy hour from 5-7 but it is happy hour tomorrow and Saturday ????? Person didn’t need to be rude. I have been coming to herbal wellness long before deer valley came along. But Eric at the north location is awesome just a shout out !

Oh and to add to my last review.. It’s 9:45 and they’re barely putting back orders.. Do I not have every right to be mad?

Amazing staff, they really treat you like family! Every time I go in, I am remembered, my interests are considered, and the staff provides some pretty good tailored recommendations. Last time I was in, I purchased a gram of Vapen concentrate. When I got home, to my surprise, there was nothing in the container (Vapen Step Your Shit Up)! Even though it really was not a dispensary issue, when I called, Matt told me to come back in to make things right. When I arrived, I was taken in, given my concentrate (with wax this time). The staff was extremely apologetic, right when they didn’t need to be. They could have not fought for their customer and shrugged me off. They didn’t, which is why I will continue to be a regular here. As a medical patient, I cherish dispensaries that will vouch for you. I’ve been to tons before where I’ve been a regular, and the types of product I like isn’t even remembered. THE STAFF HERE IS AMAZING!!! So be nice the next time you go in, they deserve it. 😊 💨

They need make STEVE P employee of the month!! This guy is so cool and knows what customer service is! Ever time I get STEVE P he knows exactly what I’m looking for and has the perfect recommendations, unlike the last time I was there I had a horrible bud tender dude was very unprofessional and somewhat RUDE.

I thought the bud was awesome thank you ceira

The gentleman who helped me, today, is always on point, personable, & efficient. I appreciate his service. I’ll get his name next time so he gets recognized. The staff is excellent in general & they have great daily deals.

My budtender was great but the flower and concentrate i got was really disappointing

Jamie was a great budtender.. she was knowledgable and kind. I would totally recommend hwc to my friends..

love the place Clean fresh welcome with smiles you now This is my go to place When it comes to Deals

great product greater people

I drive all the way from Gilbert to the north Phoenix store because the budtenders are awesome and you can't beat the prices on their carts!

Great Staff very friendly and knowledgeable. The flower is fire.