Herbal Wellness Center - West (Med/Rec)

Always the best quality

best ftp on this side of town. love the budtenders they all try to find you the best strain and deal

the flower is t that good but what makes it worse they are so slow u wait forever and it dones matter wat order u come in the choose who they want to bring back so u wait till they take the people back that they want too this will be the last time I go there

hey if u like carts go check em out they vapen carts r bogo 2 half grams fo 35 mannn u cant beat dat and if u like flower snowcap og is da way to go

love the friendly staff and members

Good service , good prices,

Great buds friendly staff

Hey Phx, looking for the best meds in town?? Stop by Herbal Wellness Center they have awesome Meds, well mannered employees. Stop by today and get your meds

Best. Budtender an service. And flowers. In town

Good quality

Shoutout to Isaac, I’ve been coming to HWC for years and no one is a better budtender than Issac!! He stands out from the others and really knows about customer service.

Good products and prices but the demand faaaar outweighs the supply. So much so that the employees always seem stressed and tense. The customer service is horrible. The online ordering is also a headache. Super inefficient. But the icing on the cake was when I went to check in at 9:40. The employee knew that I wasn’t gonna make it in time, he said the wait time could be around 40 minutes. So I’m outside waiting and come to find out they don’t accept anyone after ten. Instead of telling the customer like “hey man I can check you in but you won’t make it in time to actually get your meds” . Try again tomorrow. He led me to believe I was still able to get my meds. And continued checking ppl in knowing none of us were gonna make it in. And there was ppl also waiting like me for no reason . What frustrated me more was the fact I had stuff to do and sacrificed my time there for nothing. Come on. Do better. Hwc should definitely look into expanding or opening another location to split the customers. Little by little I’m starting to dislike this location to the pint I won’t come back.

this place is awesome

So slow. Decent product, staff is friendly, but slower than the DMV. Longer lines than Disneyland.

Love this place! Great service, atmosphere and great product! Staff is always friendly and helpful! Jeannie S

I really like this location! They have a good selection of flower and are very friendly and helpful.

Amazing quality and great customer service. I never go anywhere else

I think this place is down to earth. any and every body would love it.

Mediocre at best. I wrote another review about how disappointing service was when I was there for my 2nd visit and it wasn't posted. At HWC I was treated as if I were a hindrance to the female helping me. On top of being treated poorly, wax tasted like it had perfume on it. I may/may not go here again. Def won't recommend until service improves.

this is my favorite place to shop for Ghost Ogand Bubba Skywalker

Sometimes you got to wait a little bit,but it's not the dispensary's or staffs fault........ Supply and demand and great service! I don't go anywhere else! I love this place!!!

DBO and billy are amazing budtenders. They really make this place shine! DBO was my budtender today, and he’s a genuine soul witn positive energy. You can’t beat that vibe in a world of fast paced misery sometimes. I enjoy his friendly bud tending everytime I come in. And Billy, is the coolest veteran budtender you’ll find around. I love these guys here. Keep up the great work herbal. Yes, sometimes the wait is long but they have the best deals in town and are number 1 in US according to manager Eddie. So that’s why you wait so long. Plus there’s a staffing shortage right now. But rest assured, the medicine will be awaiting for you.

Steve P. went above an beyond for me. I explained an issue I had at another dispensary in town that I was a regular customer at. Steve was helpful, funny, patient, and made me feel welcome. So many dispensaries have lost touch with that fact that some of us are legit patients, and we shouldn’t be rushed when making our purchases. Steve made sure that all my questions were answered, and even offered to show me the other deals that I may have missed. This location is quite a drive if you don’t live in Deer Valley, but well worth it if you want satisfactory customer service!

The bud tenders are chill asf and always got great recommendations! And the quality of their flower is awesome!