Ponderosa Dispensary - Flagstaff

Love everything

Older white lady needs to go, her energy doesn’t match the environment.

Treats customers poorly. Employees look baked and want tips.

8th of Gelato 41 by Alien Farms is dry and crumbles into dirt. If you have product with a harvest date of early January, you might want to sell off expiring products using specials to clear shelves for fresh products.

I don't understand why for Express online orders, we have to wait in line, check in and then wait in waiting room to be called, just like the walk ins who haven't placed an order yet. And to be called back to the same area as walk ins to get our order? Other dispensaries have a separate pick up area for express online orders. Here, you only save a few seconds by placing order online, which isn't very Express at all.

Usually the Go-To in flag, the short African American gentleman provided the worst customer service Ive witnessed at a dispensary. He did not know anything about any of the sales, would not help me find what I was looking for, and had no idea how to use a computer. I’m all for inclusivity, I have no idea how this guy has a job in customer service.

Customer service at HMH is beyond top notch, not to mention the quality of their products. Angela, Luke and Paul absolutely ROCK! Oh yeah, Tyson OG is, IMO the best flower ever created! Keep up the great work HMH!!! Please open a location in the Valley!!!

A great, local dispensary. Fair pricing and caring staff. Always able to get you in and out. Go to High Mountain Health if you are looking for consistent flower, quality service, and an accessible location.

Fantastic location offering myriad of high quality strains! No tax which is a large benefit meaning, the prices you see are the prices you get! Only downfall is a typical wait but it's not too and for what you can get!

Everyone is always so nice here. It's the perfect location in town, the only place I go to.

I've checked a few other dispensaries and HMH is by far the best! Great friendly staff which is very knowledgable about the medicinal effects. The other places seem to just like the high, but HMH is for patients looking for relief. They could use a larger waiting room though, but now I can order ahead and not have to wait. Thanks HMH Staff! Love you guys!

I walked in hoping to make a donation for a days worth of medicine. I walked with hopes of getting strong edibles or some really relaxing and pain melting flowers. A day's worth of edibles at my required dosage would've cost me over $100. Not gonna do that when I can provide my own needs at under $20. Onto the flowers, oh great, another tier system. They only had two strains worth asking questions about (was pleasantly surprised to learn that those were the only two grown by them) and those were top tier, donations were above $20 bucks. When a dispensary is growing their own supply, and charging that much, I ALWAYS WALK AWAY. you should too.

Everything is good about this place.

Been coming here for years! I love everything about this store, and since I am able to drive up more often I see that the service here is always an awesome experience. I had issues one time and next visit the discounts were applied to that order. As a cashier myself, I know how one button push wrong happens! So one time, and it was resolved out of hundreds of just my visits!! And the strains I get home with all hit the spot! I love ya guys!

Always pleasant

Knowledgeable and friendly staff. Very well organized dispensary.

this was my first dispensarie I visited and have loved it from day one. I was able to explain my symptoms and was provided information as to what the sales person would suggest to help. I love this dispensaries CBD strains as they work the most sufficient for me compared to other ones I have tried else where.

Genuinely friendly, sober ,staff with great knowledge of cannabis. Premium flower best dispensary in Flagstaff.

Great place, nice staff, high-quality product

Very helpful all around great place.

It's a great enviorment, cool deals, very distinct from the rest. Ordering online is the way to-go! As long you don't mind the wait sometimes, it's worth, well the wait.

I love High Mountain. Fire bud all the time.

Love this dispensary! My budtender was very helpful and knowledgeable👍🏼

High Mountain Health used to be great. They had a nice head shop type vibe and a very chill, friendly staff. Their reward system was great and the flower the best in Arizona. Not anymore. HMH is not a bad dispensary. They just are no longer a great dispensary. Also, they claim to grow organic flower but when I pressed them for proof, they couldn't provide any. Not cool.