MedMen - Buffalo

I have to comment on Adam. I have now been to MedMen a minimum of 20 times. I have seen Adam there almost every time. Adam is EXACTLY who you want on your team. He is patient, kind, receptive, and has incredible knowledge on the subject. Adam is never pushy nor does he rush you; in fact he has gotten to know me well enough to know what I like and dislike and will even give me a heads up when things come in! I have seen how he acts with other customers and he is brilliant. He is always clean cut, and I would bet he has a wonderful smile under that mask! If ALL things were equal between medmen and the "other" dispensary, I would continue to come to medmen if only for this one person. Working in retail, especially during high volume periods really shows where improvements can be made. Adam's unflappable attitude and deep knowledge base and calm demeanor makes him a brilliant candidate for any position in this industry. I hope to continue to see him when I shop at the store.

wow so many choices, for a second there i almost believed buffalo had a real dispensary.....smh

I love MedMen,however, the new Elite cartridges do not last long. Two days max I would say. Wish the price was lower.

Medmen recently acquired pharmacannis and their products. Their products are far superior - quality, last longer, more bang for your buck without a doubt. Love the service but if your are a medmen vaper, use the pharmacannis vapes!!

This was my second experience at a marijuana place. First was the other place in Buffalo, but that was only Ok and the pharmacists are nowhere to be seen. brian from medmen was amazing. So smart and kind and recommended a small change in what I was using before and I feel I am doing much better for my pain. Thanks!

Legit products and services is a hundred percent save

First time into a dispensary, so this review is a bit biased... However, that being said, I walked into a very comfortable and inviting atmosphere, with friendly people and staff that had every single patient smiling before they even got through the door! The pharmacist was very knowledgeable and refreshingly straightforward. Service was quick and I left feeling like I could contact them easily should I need more help. I feel lucky to be so close to this location. 10/10!! (quality products and selection as well)

I have been here quite a few times but just left my first review, Awesome customer service, these guys and gals know their stuff. Thank you for the Awesome service and Great product....!!

Amazing people, great atmosphere! 10/10 will shop again

Jessica was amazing! She helped us re-establish our account, using 3 different computers when the NYS website was experiencing issues. She had the determination to get everything right with my account. Thank you Jessica for being awesome and really making my day!

I keep coming back for the select carts. No other dispensary in Buffalo has them so even though they’re expensive, I keep coming back for more. Leafly pickup is the way to go, just get checked in, sit for a minute, then pick up your product and go. I get to talk to less people about what I want to get since I order it from the app, and I’m out. Get more Curaleaf products! Keep them coming! Thank you!

Before I came into the store, I researched everything in Western New York. Not a great selection. This spot was rated worst, so naturally it was my first stop. The door was held for me by the security guard with a smile. Walked up to the counter and the young man couldn't have been more pleasant. He handed me some paperwork and while filling it out an experienced young lady explained all of my options.I made my selection and was out the door within 20 minutes for a first time customer

Recommended by my neighbor, was previously going to a different dispensary. 100% will be returning to Med Men. They thoroughly answered all my questions and informed me of their products.

The staff is patient and professional. They always take time to help me find the right products for my needs. They also have the best flower selection in my area.

Absolutely love the Select Live Resins. Price is steep though, even with Vet discount. Verilife had these carts for 5 dollars less, but have not restocked. Which brought me to Medmen. The floorplan and layout of the place is awful. It is setup like a Verizon Wireless store, which would be better for Recreational customers. However this layout provides no patient confidentiality. Also, would be great to have an available strain list, so we can make an informed purchase. Leafly product list is not current, so would be great to have something we can read in our hand... besides vague strain abbreviations. Budtender Jennifer was friendly and the others were helpful too. Overall, i did not hate my Medmen experience BUT if Verilife again stocked up on Live Resins i'd go back there... cheaper, more discreet, closer to me.

Ordered last night knowing today was going to be hectic for me. I was running late getting there, and later to get home to tend to my dog, so when I walked in and Matt, who saw me park and start coming in had my order called back so it came even faster than their normal fast speed. This was huge after a couple days that were like pulling teeth. That simple courtesy to give that extra service is what sets this place, and team members like Matt apart. Honestly the Botonist has strains I'd like to try, but I keep coming here because of the team members like Matt who take you from a shopping stop to a shopping experience. Thanks again!

The staff is very professional. They are very knowledgeable, however the patient needs to know what questions to ask. I feel that folks without a certain familiarity with strains , varieties, and methods of consumption may not benefit without more guidance, either from their Dr. or the staff at MedMen

I wasn't sure what to expect for being a first time visitor after getting my card. I can say this place completely exceed my expectations in every single way. The property was bright and clean, with a bunch of professional looking interactive displays showing each avaliable product. The staff was incredible, I quickly got registered and verified into their system by Carrie I believe. I then had the pleasure of dealing with Mike C. He quickly established my familiarity with what I was looking for and then recommended two strains of oil cartridges were exactly as described. The Select Elite Dosi Cake is especially effective. I quickly went from being apprehensive about my situation to being incredibly informed in a friendly and down to earth way. I doubt I will ever go anywhere else!!

Carrie Leek greeted me and talked me through a few products I was unsure of. Very informative and polite. Overall great experience and I will be back!

While the atmosphere is welcoming, and the customer service is exceptional at MedMen, be sure to check your Luxlyte vape products for the oil level immediately upon exiting the store. I have bought 9-10 vapes (all strain types) since getting my med card, and 1 out of 3 vapes so far has come out of the box suspiciously low. And I have not gotten the expected ~40 doses after keeping track (the others I did). I recently did a side-by-side comparison on two vapes that I bought at the exact same time...and sure enough the one that looked low on oil coming out of the box, was about 15% lower compared to the other brand new one. Please monitor this.

I got my card and my husband drove me up to Williamsville, I met Jen McHenry....she was great...answered all my questions....got all my stuff so fast I was in and out in a matter of minutes....she would answer anything you would need to know...even to us old timers....

everytime i walk into the store it’s the most welcoming crew ever !! they’re so helpful with everything and anything. most questions they answer right away, and helps with everything. Especially the Jen!! she’s an amazing and wonderful worker, and person!! so beyond helpful with everything, everytime i come in !! 10/10!!!!!

This was the first time I’ve ever stepped foot in a dispensary and Adam was so helpful! I was really nervous when I walked in but he made the experience very easy and smooth!

Kelly was who I worked with when I went in yesterday. The entire visit from start to finish was extremely comfortable and I will definitely be back.