MedMen - Buffalo

100% recommend! Kelly was informative and really helped me picked out product selection that I love and really get more bang for my buck! I have been in NYS medical marijuana program for years now and truly love the service I receive at MedMen, definitely worth stopping by!

I absolutely love each and every person at the Transit Rd location!! Not only are they all so extremely personable, they are also very knowledgeable about products available and committed to providing outstanding customer service. Great job!!

The facility is clean and has a unique, modern look. The staff were all professional and knowledgeable. Kelly patiently answered all of my questions and walked me through everything. Great experience all around.

Everything is laid out in the very large store room so that you can read about items and see what each product looks like. There is someone available to answer any questions and make recommendations. I pre-ordered my products online at leafly.com. This is also very helpful, because you know if the product you are looking for is in stock, and you don't have to wait if there are alot of patients there. The check out staff is very helpful and gives you tips on how to best use your new products. Oh, and first time customers get a 20% discount! Will be back to purchase products in the future.

great place, Jessica always knows exactly what I need

Great pens now! highly reccomend, and there tincture is tasteless. Also they just added capsule's which work well too. I've been going for months best place around great people!

Jen was super efficient and a pleasure to make small talk with. Every employee there is always so helpful and friendly.

Pretentious staff with a poor set up for covid. Not a lot of choices for dispensaries in Buffalo and MedMen act like they know that.

They have excellent service and the highest quality products. It doesn't get better than Med Men in New York.

Love how fast and easy it is to get your medicine and how lovely the staff is

hands down the only dispensary I want to go to. While I do go here because of the products they carry, I mostly go because the staff is always absolutely amazing and they are always smiling no matter how busy it is. Morgan, Adam, Kelsey, Mike, Matt, Jess, and Jen are some of my favorite people to interact with when I walk in to the building. They are always going above and beyond taking their time with patients to make sure everyone leaves happy!

Wow! The customer service here is fantastic! This was my first time in a medical dispensary and I was a little nervous and they were so nice and helpful. They immediately put me and ease and explained how to use every product and how the process works. I will definitely be back!

Love Mike C: he is just the best. You get excited walking in the door if he's there because his enthusiasm is infectious. He is always so very helpful and makes great recommendations!!

the people are wonderful. atmosphere is ridiculous. you are catering to people in pain and everything is pointy and hard. you are dealing with people with anxiety and ptsd and it is like a cavernous echo chamber in there. add some drop ceiling and plants at least. maybe some classical piano-very soothing. and your no return policy is bullshit. i will not purchase another garbage broken item from you again.

Easy, quick, and friendly

The staff is SUPURB! The whole reason I come to this particular dispensary. They are knowledgeable and very kind.

Always a pleasure to visit.

I will most definitely be back! This was my first time at MedMen. As soon as I opened the door I was greeted by Carrie. I pretty much knew what I wanted and let her know. She got me exactly what I needed quickly and made the paper work and proof of certificate part super easy. She’s FULL of information as well which made the selection process even easier. The place itself was very clean and well put together. I waited maybe 5 minutes to have everything filled and a very nice guy, whose name is escaping me, rang everything up and answered all the other random questions I had also. Over all great place and friendly knowledgeable people.

Jen was so kind and helpful when I talked to her about my difficulty with the pens. Jen was beyond patient, knowledgeable and an excellent communicator. She resolved my issues quickly.

Went for my monthly refill and met Michael for the first time. This guy needs to be recognized for his outstanding knowledge, ability to explain the products in a completely different way and make me understand! As well as his super friendly demeanor coupled with an empathetic ear. He wrote down everything I needed for the future as well! I spend around $350 a month. I want to try vaping and he has given me more information than anyone else had and I’ve talked to a lot of dispensaries. I cannot tell you how much I appreciate this as I was never quite sure but he definitely sealed the deal with his expertise. I don’t normally write reviews but when I found out that Medmen employees do not get a commission, I was compelled to let someone in management know about this young mans EXCEPTIONAL and OUTSTANDING customer service!! He is truly an asset to your company and should be recognized as such...please keep this man happy and keep him there because I will continue to make the 45 min trek to have Michael take care of my monthly orders!

Super friendly staff Jen helped me and was extremely helpful good selection of Cartridges numerous strains

I like it

I wish there was more strains to chose from in the carts and better deals on multiple cartridge buys all in all great place

Exceptional customer service!! I visited for the first time today and was treated very well. Morgan the associate that assisted me was very kind and knowledgeable. The setup and atmosphere was very elegant. Definitely top of the line in the area. Highly recommended!!