MedMen - Fifth Avenue

This place is ok. The products are a bit pricey but their sales staff named Jelen was the best. She was so knowledgeable and courteous. She was very helpful made me comfortable on my first visit. Will go back just for her.

The super friendly service is what got me! Great weed and and great vibe, definitely stopping by again soon

Store personnel could care less about helping you. Orders are never ready when you pre-order. You are cattle called to the back of the store to pick up said order, and have the time have to jump through random extra rules that are not federal law.

Such a wonderful experience. Very clean, professional, efficient, friendly and helpful.

I really loved everything about this . Thank u so much jimmy . He was so helpful. Really felt comfortable

Quick and easy.

Brooke was so helpful and friendly! She explained the different products and helped me find what I needed. This was my first time at Medmen and will definitely be back!

The best dispensary in NY state. Menu has something for everyone. The staff is the best, will assist you in every way from your first visit.

Everybody was very nice, and they were very clear about the necessary identification prior to my visit. The product is excellent, my only complaint about the whole experience is the product did not seem to be entirely full.

Products, Staff, even the security guard, always make for a pleasant visit. The whole flower is excellent in all breeds. Especially the Indica strains. I'm sleeping like a brick lately with happy dreams...😴

friendly knowledgeable staff

Always helpful people in the heart of Manhattan

I can't seem to update my previous review... a manager from MedMen contacted me shortly after I submitted it and was much more generous. (However, the response was quick, so I doubt they read the negative review before addressing my complaint.) This is the review I am referring to: I have been shopping at MedMen for nearly a year–their selection is decent by New York standards, as are the costs. The service has always been friendly. However, I recently had my first incident that required customer service, which prompted this review. I purchased 7g of Vireo Remo Chemo (RMC) Black 1:50. Only after getting home and trying it did I notice it was Remo Chemo (RMC) RED 1:19. MedMen offered to exchange it for another product plus 10% off. Had I wanted another product, I would have purchased it, but their selection was particularly poor. 10% would barely cover the cost of transportation, and I can't afford 2+ hours out of my day. Medical marijuana is already too expensive and strains are too difficult to find. I'm a known, regular customer at MedMen. Their response was very disappointing. Always check your bag before you leave.

This is a wonderful place I keep coming back to. Good service, wait times are tolerable and the products are on point.

Miguel was exemplary in his service and courtesy

Have enjoyed shopping there with the help of Jim ! Always friendly and gives me great advice ! Loving some of the new strains . Retail of anything is all about customer service in my opinion and I really appreciate Jim’s .

Lux cart 250:1 0.5g was almost 1/4 empty. Love this dispensary but do not think I will purchase these specific carts again.

Yesterday, May 13 was my first time visiting MedMen in Manhattan to get more info on & purchase CBD gummies for the feelings of anxiety that I've been experiencing for awhile now. Cesar, the MedMen team member who helped me, was kind, personable and knowlegeable. I definitely will be visiting MedMen again. Plus it's conveniently located a block from where I work.

If you are a medical patient seeking patient centered care, this is not the place to go. Medmen has good medicine/product. However, their “sales” are deceptive and purchase order portals as well as pick-up policies are not readily available to patients at online checkout when the order is placed on a Sunday. This organization is setting itself up for recreational sales and the patient is not their focus. I would only recommend this place for recreational users. I hope corporate can improve patient centered practices. Recreational build out is their priority.

This is not the first time I have shopped here, however, this time I was helped by Ceaser. He was amazing! Had great knowledge of the products, was genuine and kind. As a result, I had an amazing experience and would recommend his name to anyone with their medical card.

Slow service. Different excuses why.

Welcoming if not a tad over the top with their branding. option to speak with a budtender or pharmacist.

Really love going here for my meds. The process is effortless and the workers are always very helpful. Highly recommend ordering ahead from leafly so you know what products are in and out of stock :)

Very nice, clean, modern atmosphere in this good-sized location. Shannon was friendly, very knowledgeable, and was a great help. Go to MedMen!