Nirvana Center - West Phoenix

I waited over 30 min in store, because I was not a regular. I had an online order ready for pick up and at least 10 people went ahead of me, with me sitting instore supposed to be 3rd in line. BULLSHIT!!!

It's cool. I usually don't have any complaints, but I pick up the $75 oz's and the last 2 I got from there were straight trash!! There are more stems than weed. I feel like I got hustled. So I'll give 1 more chance and if it's the same I'm just gonna start going back to the greenhouse.

What I want to know is how the hell this dispensary has this many good reviews. this was by far the worst experience and shittiest dispensary I've ever been to. so disrespectful in the way they talk, and treat their customer's. not to mention extremely disorganized.I ordered for pick up,drove 25 minutes to the dispensary, just to wait another 45 min at the dispensary, JUST to get called back and my order STILL wasn't ready! and just to top it off, the high as fuck, punk ass kid behind the counter fucked my order up 3 times!! and then gives me an attitude about the corrections to my order. I will never,ever recommend this facility to anyone period. good luck

Super fast and quality flower.

Some places just don’t need to stay open and the first place need to be this one to each is own but this place is the worst ain’t shit about a comeback place

I saved my points all year for my birthday to treat myself like I do every year. however this year I got told I couldn't use my points. I was told I could use up to $40. before and Apparently they have a new rule where you can only use $10 Of your points towards something that costs More then $10. I honestly feel like I spent all that money and saved up points and then I got told I couldn't use it unless I pay them more!?!?! Nirvanna is becoming very greedy and customer service has gone way down hill. It's no wonder all the amazing bud tenders that were previously there are all gone. nirvanna used to be my go to place because people and prices there were good but it's completely opposite now. I've been going to nirvanna sent it opened its doors on 35th and ave and when they opened 75th ave. so I know for a fact that they changed the rules or the bud tenders were just trying to make an extra buck and lied to me claiming they worked there sense it opened. Idk maybe they are making commission and that's why customer service has gone so far down hill. all I can say is I will actively tell people NOT to come here so they don't get treated as badly like I did!!!

Doesn’t matter if u place an order online or by phone. They will still take people that come AFTER YOU before you.

Convenient location with great discount and excellent customer service

Straight gas for the dummy low rec and med…

Staff is very helpful and deals are amazing!!!

hey any chance that you guys can ask leafly to take the jeeter juice off of recreational menu please and thank you. 😊

was checking in and the patient in front of me was getting into an argument with the front desk lady. after seeing that I was very nervous to approach the check in window, did not seem very friendly or welcoming. although the front desk lady was pretty rude and had bad customer service, the patient was being very loud swearing and threatening the employee. the security guard did nothing was not even around and I myself felt very uncomfortable there with the situation and negative atmosphere, not one manager or security tried to calm the other patient down and I'm not even sure if anyone was really told about what was going on and eventually almost every patient in the inside lobby was agreeing with the upset patient and just bashing on the whole dispensary and workers. the front desk lady eventually left and had to be walked out by I'm assuming a manager for her safety, but as she walked out she had her pant leg up revealing her prosthetic leg. plot twist,what. everyone was complaining about the wait, but me being a budtender myself, knows the wait was normal and I only waited about 20 mins as a first time med walk in patient, which is not bad at all. The upset patient said she was a regular and knew management and knew everyone there, if these are the regulars I feel very sorry for the budtenders that work there and deal with that. and if she was a regular and really did know everyone why did y'all let her act like that. My budtender, Jose R, was super great and very informative.

ABSOLUTELY DISGUSTED by the service I just received by a bud tender by the name of Ernie!!. I check into the lobby and noticed too much time had passed and people who came in way after me were being tended to, so as Ernie went to call another patient back ahead of me I GESTURED like i was confused. Ernie began to point his finger at me and stated I was next and that these patients had call in orders (WHICH I KNOW FOR FACT THEY WERE WALK INS BECAUSE I HEARD THEM CHECK IN AS WALK-INS LIKE I Did) only reason why I would even be mentioning the issue (I knew something was wrong) come to find out when they scanned my card it didn’t register ? So front desk employee apologized and got me scanned in AGAIN. When I get back I begin to explain to Ernie that I was just trying to make him aware something was wrong with the amount of time I was in lobby. He begins to say “that’s not my problem shit happens” “ you need to have patience” the whole time his posture and body language is as if he wants a confrontation and wants me to say “ok yes sir I’ll have patience” so I THEN ASK FOR A DIFF BUD TENDER, Ernie comes back to ask the bud tender if I was buying low grade stuff and his comment was “no wonder” as if because I’m buying cheaper meds I DO NOT DESERVE THE SAME RESPECT??? He then hangs around grabbing his fist and knuckles like he really is that angry at me.. DO YOU KNOW HOW YOUR PAYCHECK IS PROVIDED MR ERNIE?? By people like me going and buying product at your place Of employment!! DO WE NOT HAVE ENOUGH GOING ON IN THE WORLd?? That we have to now walk into a bud store and deal with a tender that forgets hes at a job and customers and customers concerns come first ??! Why KEPP TELLING ME I NEED TO HAve PATIENCE?? I’m a grown man paying for a service and NOT MY FAULT your scanner didn’t put me in the system .. it’s. 2020 .. I HOPE YALL FIX THIS AND GET STAFF TO UNDERSTAND WHATS IMPORTANT.. I will also be calling in to make sure this was adressed. I don’t think anyone should have to deal with such negativity when paying for a service.

Gave Nirvana Center another try and I’m happy I did, used my FTP on a 1/2 of top shelf for $65, which was a great deal. My only complaint is the size of nugs for the different shelves, almost every shelf was filled with popcorn buds only a few with full sized buds, idk if I’d spend $150 for a 1/2 of popcorn.

I can in for my first patient and bought an ounce of top shelf. I told the bud tender I wanted 2 sativa and 2 indica. He told me I had 2 hybrid that leaned sativa and 1 that leaned indica and one straight indica. I get home and refrence check them myself, they are all indicas! It was a waist of time and money to come all the way over there. Please make sure your Budtenders know what they are talking about. Thank you.

10/10 what else is there to say. Great dispensary with great deals and great budtenders, what else is there to ask for.

The BEST bud-tenders in town!! Love y’all ❤️

great service

I just bought an 8th for almost 50$ from here today . I am highly unsatisfied with the quality of the Over priced And Super DRY FLOWER i was Sold!! I would not recommend anyone to buy such dry Flower.

The Flower at this Dispensary is NOT at all Worth Purchasing. They Never Answer Their Phones so it hangs up on you.. They have given me MOLDY Weed which was their Kimbo Kush.. (I HAVE PICTURES) and they're so Called Jack Herer might as well be tobacco, It supposed to be my Medicine and They Dont Do Enough to fix How I feel. IM TIRED OF WASTING MY MONEY HERE and having to STILL wait for my pre-order that i make hours beforehand or someone cutting me in line for their unorganized system. they messed up too much. Just spreading the word.. don't waste your breath.. seriously. Smh .

i love this place! awesome prices, good bud. great customer service

Would definitely come back again

Ordered over the phone they made it easy and didn’t make me feel rushed to order. Cashier Jaylin W. Was cool made it a fast and friendly.

Mark Was The Best Great Communication And Really Seemed Like He Knew What He Was Talking About Overall My Favorite Dispensary!!!!