Northeast Alternatives - Adult Use

Awesome Customer Service by Victoria! There was a mistake with my order and she responded back immediately and rectified the error. I only come here - no one does it better than NEA! “Newport Mike”

This has been my go to recreational use dispensary since legalization. I always find the selection, prices & stock to my liking. Today I was browsing online ahead of a planned shopping trip. I had some questions and sought recommendations. For the first time I utilized the Live Chat feature via the website for the Fall River location & was NOT disappointed. Richard F. was able to make some great recommendations on both vape cartridges & edibles, with ease. He asked a few follow up questions to ensure he understood what I was looking for, which is the tell for good customer service!! He was prompt, knowledgeable & friendly. Give that man a raise! I have yet to be disappointed with Northeast Alternatives.

Victoria was extremely helpful in answering my question about online preorders today. And every time I have ever been here the staff has been nothing short of excellent! Super friendly, personable, and ready to answer any question you might have!

I love this establishment! All the staff are so helpful and down to earth and treat you like an old friend! Zach and Shelley deserve a shout-out! Thanks pals! Happy V-Day /Super Bowl Sunday!!! :))

I love this place. Always great product and service. There on line help is amazing. Just had an excellent exchange with Richard F. He was able to quickly help me find what I was looking for. Very knowledgeable. I highly recommend Northeast!

I've always had a great experience at NEA. I recently reached out for chat support and Richard was able to answer my questions and get my issue resolved right away and with complete satisfaction. Thank you much!

I have chatted with Rich many times. He ia always very knowledgeable and pleasant.

Over great experience! Heidi was able to help me with all my needs in an accurate and professional manner. Love that it’s not overbearing or pushing to upsell you. Lowkey and helpful spot.

Richard f was very helpful answering all my questions

Richard helped me pick out some gummies to try out. Was very helpful and knowledgeable!

Dawn was awesome store was super busy and she was getting people in and out while taking her time she always gives great service she is my favorite budtender

Dawn has been my budtender the last few times in med and I am always happy to have her she is always super honest when you ask her about flower choices and I like that specially when picking out flower she always chats it up making sure to ask specific questions about what I am looking for and then ask how my day is going and just laugh it up she is always smiling and professional

Mason was such a help! He helped me choose what best suited what I was looking for and put me at ease for my first dispensary experience. 10/10!

Always good here

Best dispo in ma!!

Ben and Bradley came by Northeast Alternatives and their setup was amazing!

Just did a live chat with Richard! It was really easy and he was super helpful and quick to respond. Thanks Richard!

By far THE BEST shop here in town. Stevie is my go to guy for all my smoke needs. His knowledge makes choices easier and his recommendations are always appreciated.

Always greeted with a smile and helpful attitude here. I had some questions recently and chatted with Richard F online. He was most helpful and responded as soon as I hit the send button! Thanks for your help Richard!

Elizabeth and Richard are fantastic. Wonderful customer service. They could’ve told me to come in for answers but they answered everything I needed before I even walked in the door. 10/10

it's a great environment and everyone is nice

Thank you Bobby F. you were very helpful(7/3/19)Happy 4th of July! I liked talking to you about cannabis plants. (Try growing skywalker)Been here a bunch of times.People are always knowledgeable here,you will always meet cool people here! The staff is always great. Pricey but soooo worth it !

Super helpful staff when I had troubles with the online order they walked me through it.

Good